#26165 · VISTA HOJA DE ARTICULO NAVISION

ID interno: 10918000007712485

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Estado

Cerrada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

Business Central

Subcategoría

Formación BC

Tipo

Consulta

Canal

E-Mail

SLA

Grupo

Brownie (HQ)

Site

HQ

Nivel

Nivel 1 - Primera Respuesta

Solicitante

Gloria Perez

Técnico

Piero Belletich

Departamento

Compras

Request Type

Consulta

Creado

23/5/25, 6:42

Resuelto

4/6/25, 16:52

Actualizado

6/6/25, 17:52

Asignado

May 23, 2025 11:13 AM

Respondido

Jun 4, 2025 06:52 PM

Completado

Jun 6, 2025 07:52 PM

First resp. due

Due by

Tiempo de resolución

298.2 h

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

No

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: Piero Belletich

Descripción

Hola Piero,
Me han cambiado el portátil y se me ha desconfigurado la vista que tenía para el maestro de artículos. He sabido reestablecerla excepto que no encuentro como añadir los codigos arancelarios y pesos.


W26-0743-029-804



GRACIAS,


Gloria Perez
Buyer

   

C/ Castanyer 29
08022 - Barcelona, Spain
+34 932 377 066
+34 608703208
www.browniespain.com

FIRMA_CORPORATIVA_MAIL.jpg      

La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.

Resolución

Era un tema de visualización.
JSON crudo (detalle completo)
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  "description": "\n\n\n<div dir=\"ltr\" class=\"zm_8074206817909339580_parse_3738483723111972344\">\n<div class=\"x_1048965026elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nHola Piero,</div>\n<div class=\"x_1048965026elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nMe han cambiado el portátil y se me ha desconfigurado la vista que tenía para el maestro de artículos. He sabido reestablecerla excepto que no encuentro como añadir los codigos arancelarios y pesos.</div>\n<div class=\"x_1048965026elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br />\n</div>\n<div class=\"x_1048965026elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br />\n</div>\n<div class=\"x_1048965026elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nW26-0743-029-804</div>\n<div class=\"x_1048965026elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br />\n</div>\n<div class=\"x_1048965026elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; 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margin-bottom:5pt; font-family:ARIAL; font-size:10pt\">\n<br />\n</p>\n<table cellspacing=\"0\" cellpadding=\"0\" style=\"width:500px; border-collapse:collapse; border-spacing:0px\">\n<tbody>\n<tr>\n<td style=\"vertical-align:top; color:rgb(61, 61, 63); width:230px\">\n<p style=\"font-size:9pt\"><span style=\"font-weight:bolder\">Gloria Perez</span><br />\n<span style=\"font-size:8pt\">Buyer</span><br />\n<br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\" id=\"x_1048965026OWA30272a44-b0c0-b460-e1ee-dadf5051aaed\" class=\"x_socialLink OWAAutoLink\" style=\"margin-top:0px; margin-bottom:0px\"><img width=\"18\" height=\"18\" style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5065254&amp;ACTION=FILE\"></a>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\" id=\"x_1048965026OWA083b6381-8380-04eb-cc60-9c1bc0dcdd8f\" class=\"x_socialLink OWAAutoLink\" style=\"margin-top:0px; margin-bottom:0px\"><img width=\"18\" height=\"18\" style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5065255&amp;ACTION=FILE\"></a>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\" id=\"x_1048965026OWAd2efecd0-5f50-6381-381d-2eeb8017650a\" class=\"x_socialLink OWAAutoLink\" style=\"margin-top:0px; margin-bottom:0px\"><img width=\"18\" height=\"18\" style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5065256&amp;ACTION=FILE\"></a>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\" id=\"x_1048965026OWAa2dfde5b-791c-4a12-2624-63f8e84c2f32\" class=\"x_socialLink OWAAutoLink\" style=\"margin-top:0px; margin-bottom:0px\"><img width=\"18\" height=\"18\" style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5065257&amp;ACTION=FILE\"></a></p>\n</td>\n<td style=\"border-left:1px solid rgb(61, 61, 63); padding-left:20px; vertical-align:top; width:270px\">\n<p style=\"font-size:9pt\"><span style=\"color:rgb(61, 61, 63)\">C/ Castanyer 29<br />\n08022 - Barcelona, Spain<br />\n+34 932 377 066<br />\n+34 <a target=\"_blank\" rel=\"noopener noreferrer\" id=\"x_1048965026OWA4693add5-6e3f-350f-1ea4-30d6c4b6fdaf\" class=\"x_1048965026OWAAutoLink\" style=\"color:rgb(61, 61, 63); margin-top:0px; margin-bottom:0px\">\n608703208</a><br />\n</span><span style=\"color:rgb(155, 155, 155)\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\" id=\"x_1048965026OWA68a78d71-f07f-aca7-b2e4-3d45cf6914af\" class=\"x_1048965026OWAAutoLink\" style=\"color:rgb(155, 155, 155); margin-top:0px; margin-bottom:0px\">www.browniespain.com</a></span></p>\n</td>\n</tr>\n<tr>\n<td colspan=\"2\" style=\"vertical-align:middle; width:500px\">\n<p style=\"font-size:9pt\"><img alt=\"FIRMA_CORPORATIVA_MAIL.jpg\" style=\"margin-top:0px; margin-bottom:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5065258&amp;ACTION=FILE\">&nbsp; &nbsp; &nbsp;&nbsp;</p>\n</td>\n</tr>\n<tr>\n<td colspan=\"2\" style=\"text-align:justify; vertical-align:top; color:rgb(186, 186, 186); width:500px\">\n<div style=\"text-align:justify; font-size:6pt\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a\n la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso,\n rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona\n o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos\n que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.<br />\n<br />\n</div>\n</td>\n</tr>\n</tbody>\n</table>\n</div>\n</div>",
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