#26138 · THE POS
ID interno: 10918000007712077
Estado
Cerrada
Prioridad
Normal
Urgencia
Normal
Impacto
Afecta al usuario
Categoría
Comunicaciones
Subcategoría
Others
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte HQ
Grupo
Brownie (HQ)
Site
HQ
Nivel
Nivel 2 - Técnico interno
Solicitante
Técnico
Departamento
—
Request Type
Incidencia
Creado
22/5/25, 9:53
Resuelto
12/6/25, 10:02
Actualizado
14/6/25, 10:56
Asignado
May 22, 2025 02:23 PM
Respondido
May 22, 2025 03:59 PM
Completado
Jun 14, 2025 12:56 PM
First resp. due
May 26, 2025 09:30 AM
Due by
May 27, 2025 09:31 AM
Tiempo de resolución
504.1 h
Overdue
SíFirst resp. overdue
NoEscalado
SíReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Marc Giné
Descripción
Buenos días,
Se que este tema se ha comentado en múltiples ocasiones, pero necesitamos que lo volváis a revisar en la tienda Sevilla, porque ya salta a veces cuando estamos con operaciones de cobro. Os adjunto de nuevo fotografía. Quedo a espera de respuesta,
gracias por adelantado.
¡Qué tengáis un buen jueves!
Rosario Chiquero
Enviado desde
Outlook para iOS
Resolución
Se abrieron puertos en el nuc de cada una de las instancias, deja de ocurrir cuando se le esta dadno uso al tpv. Informamos a tienda que seguira ocurriendo por timeout de 30s cuando no se usa el programa. Gracias,
JSON crudo (detalle completo)
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