#26090 · INCIDENCIA DIFERENCIAS INVENTARIO
ID interno: 10918000007677467
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Business Central
Subcategoría
Replicaciones
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
20/5/25, 11:33
Resuelto
23/5/25, 10:41
Actualizado
25/5/25, 10:47
Asignado
May 22, 2025 10:44 AM
Respondido
May 23, 2025 12:41 PM
Completado
May 25, 2025 12:47 PM
First resp. due
May 21, 2025 01:33 PM
Due by
May 22, 2025 01:33 PM
Tiempo de resolución
71.1 h
Overdue
SíFirst resp. overdue
SíEscalado
SíReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenos días,
Estamos a la espera de enviar las diferencias de inventario ya que el stock no se actualiza.
El inventario se terminó a las 9:50 y no se han cargado las diferencias todavía. Creemos que es un error únicamente del inventario ya que hoy hemos recibido traspasos entre tiendas y según lo recibimos se cargó el stock al momento.
No sabemos si tiene que ver con la incidencia de red de movistar de esta mañana pero a nosotras nos dejó finalizar bien el inventario.
¿Lo podríais revisar?
Gracias,
Resolución
Buenos dias
Hemos esta revisando y corrigiendo un par de errores, pero el stock se podra corregir correctamente en el siguiente inventario, de no ser asi por favor llamadnos con urgencia para mirarlo en el momento.
Un saludo.
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div>Buenos dias<br /></div><div><br /></div><div>Hemos esta revisando y corrigiendo un par de errores, pero el stock se podra corregir correctamente en el siguiente inventario, de no ser asi por favor llamadnos con urgencia para mirarlo en el momento.<br /></div><div><br /></div><div>Un saludo.</div></div>",
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