#26042 · EXT: Fwd: ACTUALITZACION IPHONE DISEÑO PARA VIAJES

ID interno: 10918000007672187

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Estado

Cerrada

Prioridad

Baja

Urgencia

Baja

Impacto

Afecta al usuario

Categoría

Hardware

Subcategoría

Others

Tipo

Petición

Canal

CAU

SLA

—

Grupo

MAC (HQ)

Site

Nivel

Nivel 1 - Primera Respuesta

Solicitante

Marc Arjona

Técnico

Marc Arjona

Departamento

Apple Externo

Request Type

Petición

Creado

19/5/25, 9:56

Resuelto

28/7/25, 12:58

Actualizado

30/7/25, 13:55

Asignado

May 19, 2025 02:29 PM

Respondido

Jul 28, 2025 02:58 PM

Completado

Jul 30, 2025 03:55 PM

First resp. due

—

Due by

—

Tiempo de resolución

1683.0 h

Overdue

First resp. overdue

Escalado

Reabierto

FCR

Sí

Solicitada cancelación

Service Request

Trashed

Asignar técnico

Actual: Marc Arjona

Descripción

Bon d a tots.

Demà 20-05 ho faig al matí, en un moment.

Gràcies.

Inicio del mensaje reenviado:

De: Maria Massoni <maria.massoni@browniespain.com>

Asunto: ACTUALITZACION IPHONE DISEÑO PARA VIAJES

Fecha: 19 de mayo de 2025, 11:41:33 CEST

Para: "socdemac@me.com" <socdemac@me.com>

Hola Marc, que tal?

Necessito actualitzar la verció de Whatssat (que no puc) y també el meu correu electrònic que no li entren els correus nous

Merci!!

Maria Massoni

C/ Castanyer 29
08022 - Barcelona, Spain
+34 932 377 066
+34 107
www.browniespain.com

La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.

ATENCIÓN: Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.

Resolución

Es resolt per part del Marc fent l'update al movil de la Maria.

JSON crudo (detalle completo)

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  "description": "\n\n<div style=\"\">\n<div>Bon d a tots.&nbsp;</div>\n<div><br />\n</div>\n<div>Demà 20-05 ho faig al matí, en un moment.&nbsp;</div>\n<div><br />\n</div>\n<div>Gràcies.&nbsp;</div>\n<div>\n<div>\n<div><br />\n<blockquote>\n<div>Inicio del mensaje reenviado:</div>\n<br class=\"x_443891355Apple-interchange-newline\" />\n<div style=\"margin-top:0px; margin-right:0px; margin-bottom:0px; margin-left:0px\">\n<span style=\"font-family:-webkit-system-font, Helvetica Neue, Helvetica, sans-serif\"><b>De:\n</b></span><span style=\"font-family:-webkit-system-font, Helvetica Neue, Helvetica, sans-serif\">Maria Massoni &lt;maria.massoni@browniespain.com&gt;<br />\n</span></div>\n<div style=\"margin-top:0px; margin-right:0px; margin-bottom:0px; margin-left:0px\">\n<span style=\"font-family:-webkit-system-font, Helvetica Neue, Helvetica, sans-serif\"><b>Asunto:\n</b></span><span style=\"font-family:-webkit-system-font, Helvetica Neue, Helvetica, sans-serif\"><b>ACTUALITZACION IPHONE DISEÑO PARA VIAJES</b><br />\n</span></div>\n<div style=\"margin-top:0px; margin-right:0px; margin-bottom:0px; margin-left:0px\">\n<span style=\"font-family:-webkit-system-font, Helvetica Neue, Helvetica, sans-serif\"><b>Fecha:\n</b></span><span style=\"font-family:-webkit-system-font, Helvetica Neue, Helvetica, sans-serif\">19 de mayo de 2025, 11:41:33 CEST<br />\n</span></div>\n<div style=\"margin-top:0px; margin-right:0px; margin-bottom:0px; margin-left:0px\">\n<span style=\"font-family:-webkit-system-font, Helvetica Neue, Helvetica, sans-serif\"><b>Para:\n</b></span><span style=\"font-family:-webkit-system-font, Helvetica Neue, Helvetica, sans-serif\">&quot;socdemac@me.com&quot; &lt;socdemac@me.com&gt;<br />\n</span></div>\n<br />\n<div>\n<div class=\"x_443891355WordSection1\" style=\"font-family:Helvetica; font-size:12px; font-style:normal; font-weight:400; letter-spacing:normal; text-indent:0px; text-transform:none; white-space:normal; word-spacing:0px; text-decoration:none\">\n<div style=\"margin:0cm; font-size:11pt; font-family:Aptos, sans-serif\">Hola Marc, que tal?</div>\n<div style=\"margin:0cm; font-size:11pt; font-family:Aptos, sans-serif\">&nbsp;</div>\n<div style=\"margin:0cm; font-size:11pt; font-family:Aptos, sans-serif\"><span style=\"font-size:11pt\">Necessito actualitzar la verció de Whatssat (que no puc) y també el meu correu electrònic que no li entren els correus nous</span></div>\n<div style=\"margin:0cm; font-size:11pt; font-family:Aptos, sans-serif\">&nbsp;</div>\n<div style=\"margin:0cm; font-size:11pt; font-family:Aptos, sans-serif\">&nbsp;</div>\n<div style=\"margin:0cm; font-size:11pt; font-family:Aptos, sans-serif\">Merci!!</div>\n<div style=\"margin:0cm; font-size:11pt; font-family:Aptos, sans-serif\">&nbsp;</div>\n<p style=\"margin-top:0cm\"><span style=\"font-size:10pt; font-family:Arial, sans-serif\">&nbsp;</span></p>\n<table class=\"x_443891355MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"width:375pt\">\n<tbody>\n<tr>\n<td width=\"230\" valign=\"top\" style=\"width:172.5pt; padding:0cm\">\n<p><b><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">Maria Massoni</span></b><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n<br />\n<br />\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\" style=\"color:rgb(70, 120, 134); text-decoration:underline\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" alt=\"image001.png\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5016723&amp;ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\" style=\"color:rgb(70, 120, 134); text-decoration:underline\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" alt=\"image002.png\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5016724&amp;ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\" style=\"color:rgb(70, 120, 134); text-decoration:underline\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" alt=\"image003.png\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5016725&amp;ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\" style=\"color:rgb(70, 120, 134); text-decoration:underline\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" alt=\"image004.png\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5016726&amp;ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"270\" valign=\"top\" style=\"width:202.5pt; border-width:medium medium medium 1pt; border-style:none none none solid; border-color:currentcolor currentcolor currentcolor rgb(61, 61, 63); padding:0cm 0cm 0cm 15pt\">\n<p><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">C/ Castanyer 29<br />\n08022 - Barcelona, Spain<br />\n+34 932 377 066<br />\n+34&nbsp;</span><span style=\"font-size:11pt\"><a target=\"_blank\" rel=\"noopener noreferrer\" style=\"color:rgb(70, 120, 134); text-decoration:underline\"><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">107</span></a></span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size:11pt\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\" style=\"color:rgb(70, 120, 134); text-decoration:underline\"><span style=\"font-size:9pt; color:rgb(155, 155, 155)\">www.browniespain.com</span></a></span><span style=\"font-size:9pt\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" style=\"width:375pt; padding:0cm\">\n<p><span style=\"font-size:9pt\"><img border=\"0\" height=\"100\" alt=\"image005.jpg\" style=\"width:3.9062in; height:1.0416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=5016727&amp;ACTION=FILE\"><span>&nbsp; &nbsp; &nbsp;&nbsp;</span></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" valign=\"top\" style=\"width:375pt; padding:0cm\">\n<p class=\"MsoNormal\" style=\"margin:0cm 0cm 12pt; font-size:11pt; font-family:Aptos, sans-serif; text-align:justify\">\n<span style=\"font-size:6pt; color:rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\"><span class=\"x_443891355Apple-converted-space\">&nbsp;</span></span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">destinada\n a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa,\n usted podrá</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\"><span class=\"x_443891355Apple-converted-space\">&nbsp;</span></span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">ejercer sus derechos de acceso, rectificación, limitación de tratamiento,\n supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\"><span class=\"x_443891355Apple-converted-space\">&nbsp;</span></span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">–Bajos\n de 08006 Barcelona o bien a través de correo electrónico<span class=\"x_443891355Apple-converted-space\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:personal@browniespain.com\" style=\"color:rgb(70, 120, 134); text-decoration:underline\">personal@browniespain.com</a><span class=\"x_443891355Apple-converted-space\">&nbsp;</span>Si\n usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\"><span class=\"x_443891355Apple-converted-space\">&nbsp;</span></span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">totalmente\n prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</span></p>\n</td>\n</tr>\n</tbody>\n</table>\n</div>\n</div>\n</blockquote>\n</div>\n<br />\n</div>\n</div>\n<p></p>\n<div style=\"background-color:rgb(255, 235, 156); width:100%; border-style:solid; border-color:rgb(156, 101, 0); border-width:1pt; padding:2pt; font-size:10pt; line-height:12pt; font-family:&quot;Calibri&quot;; color:Black; text-align:left\">\n<span style=\"color:rgb(156, 101, 0)\">ATENCIÓN:</span> Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.</div>\n<br />\n<p></p>\n</div>",
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Maria Massoni	C/ Castanyer 29 08022 - Barcelona, Spain +34 932 377 066 +34 107 www.browniespain.com

La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.