#26007 · Problemas al crear ficha de cliente
ID interno: 10918000007647701
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Error Configuración
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
17/5/25, 8:32
Resuelto
17/5/25, 9:40
Actualizado
19/5/25, 9:45
Asignado
May 17, 2025 11:34 AM
Respondido
May 17, 2025 11:39 AM
Completado
May 19, 2025 11:45 AM
First resp. due
May 20, 2025 08:00 AM
Due by
May 21, 2025 08:00 AM
Tiempo de resolución
1.1 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Sergio Marqués
Descripción
Buenos días, estamos teniendo problemas a la hora de crear fichas de clientes ya que a la hora de rellenar el apartado de Apellido (campo obligatorio), no nos deja escribir en el recuadro por lo que no podemos terminar de hacer la ficha.
¿Podéis revisarlo? Gracias!!!
Un saludo.
Resolución
Hola,
Si reinciais el programa ya os debria dejar modificarlo.
Un saludo.
Sergio.
JSON crudo (detalle completo)
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, sans-serif; font-size:13px\"><div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, sans-serif\"><div style=\"font-size:13px\"><b><span class=\"colour\" style=\"color:rgb(0, 0, 255)\"><span class=\"size\" style=\"font-size:18px\">Hola,</span></span></b><br /></div><div style=\"font-size:13px\"><br /></div><div><font color=\"#0000ff\" size=\"4\"><span style=\"\"><b>Si reinciais el programa ya os debria dejar modificarlo.</b></span></font></div><div style=\"font-size:13px\"><br /></div><div style=\"font-size:13px\"><b><span class=\"colour\" style=\"color:rgb(0, 0, 255)\"><span class=\"size\" style=\"font-size:18px\">Un saludo.</span></span></b><br /></div><div style=\"font-size:13px\"><b><span class=\"colour\" style=\"color:rgb(0, 0, 255)\"><span class=\"size\" style=\"font-size:18px\">Sergio.</span></span></b><br /></div></div><div><br /></div></div>",
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