#25976 · Error precios
ID interno: 10918000007647321
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Business Central
Subcategoría
Pricing
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
16/5/25, 8:42
Resuelto
22/5/25, 15:03
Actualizado
24/5/25, 15:47
Asignado
May 22, 2025 02:28 PM
Respondido
May 22, 2025 05:03 PM
Completado
May 24, 2025 05:47 PM
First resp. due
May 19, 2025 10:42 AM
Due by
May 20, 2025 10:42 AM
Tiempo de resolución
150.4 h
Overdue
SíFirst resp. overdue
SíEscalado
SíReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Sergio Marqués
Descripción
Buenos días,
En la Roca estamos teniendo problemas con los precios de los productos de novedad, (outlet) que nos han llegado el pasado martes 13/05,
En la mayoría de las prendas a la hora de cobrar al cliente, nos sale el precio retail y no el outlet, tenemos que comprobar los precios del las prendas y luego modificarlos manualmente.
Un saludo,
Rafaela
La Roca Village
Brownie Spain
Resolución
Hola,
Durante el día de mañana deberían salir los precios correctos, si esto no es así llamar a soporte para que lo miremos a detalle.
Un saludo.
Sergio.
Sergio.
JSON crudo (detalle completo)
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, sans-serif; font-size:13px\"><div><b><span class=\"colour\" style=\"color:rgb(0, 0, 255)\"><span class=\"size\" style=\"font-size:18px\">Hola,</span></span></b><br /></div><div><br /></div><div><b><span class=\"colour\" style=\"color:rgb(0, 0, 255)\"><span class=\"size\" style=\"font-size:18px\">Durante el día de mañana deberían salir los precios correctos, si esto no es así llamar a soporte para que lo miremos a detalle.</span></span></b><br /></div><div><br /></div><div><b><span class=\"colour\" style=\"color:rgb(0, 0, 255)\"><span class=\"size\" style=\"font-size:18px\">Un saludo. <br />Sergio.</span></span></b><br /></div></div>",
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