#25908 · INVENTARIO VALIDADO
ID interno: 10918000007614609
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Inventarios
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
14/5/25, 8:28
Resuelto
14/5/25, 13:50
Actualizado
16/5/25, 14:44
Asignado
May 14, 2025 10:53 AM
Respondido
May 14, 2025 03:50 PM
Completado
May 16, 2025 04:44 PM
First resp. due
May 15, 2025 10:28 AM
Due by
May 16, 2025 10:28 AM
Tiempo de resolución
5.4 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenos días,
¿Nos podríais validar el inventario manualmente ya que ha salido más bajo de 99%?
Por otro lado, os adjunto un video de la pala, ya que llevamos desde el inventario pasado que se desconecta y se conecta sola.
El inventario de hoy nos ha costado muchísimo la lectura ya que todo el rato se desconecta y se conecta sola. Y creemos que ha salido bajito por este motivo ya que la lectura del producto no se estaba haciendo bien.
¿Podríais echarle un vistazo a la pala para ver que le está sucediendo?
Muchas gracias,
Saludos
Lucía García
Resolución
Hola chicas
Estamos teniendo problemas de actualización de stock, en principio al ejecutar hoy las tareas y el inventario lo deberiais tener todo actualizado ¿ es asi?
¿me confirmáis por favor ?
Un saludo.
JSON crudo (detalle completo)
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div>Hola chicas<br /></div><div><br /></div><div><br /></div><div>Estamos teniendo problemas de actualización de stock, en principio al ejecutar hoy las tareas y el inventario lo deberiais tener todo actualizado ¿ es asi?<br /></div><div>¿me confirmáis por favor ?<br /></div><div><br /></div><div>Un saludo.</div></div>",
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