#25884 · Bizneo
ID interno: 10918000007614219
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Software
Subcategoría
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte HQ
Grupo
Brownie (HQ)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
—
Request Type
Incidencia
Creado
13/5/25, 11:57
Resuelto
14/5/25, 14:07
Actualizado
16/5/25, 14:44
Asignado
May 13, 2025 02:24 PM
Respondido
May 14, 2025 04:07 PM
Completado
May 16, 2025 04:44 PM
First resp. due
May 14, 2025 01:57 PM
Due by
May 15, 2025 01:57 PM
Tiempo de resolución
26.2 h
Overdue
NoFirst resp. overdue
SíEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenas tardes,
Al llegarnos el nuevo TPV a nuestra tienda, podemos acceder a Bizneo a través de Google, pero no nos aparece QR para fichar. Sólo nos aparece nuestra cuenta de Bizneo.
Gracias
Un saludo,
María.
Resolución
Hola
Cierro ticket ya que esta solventada la incidencia.
Un saludo.
JSON crudo (detalle completo)
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