#25873 · Foto de Elena Escudero
ID interno: 10918000007614041
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Vales / Tarjetas Regalo
Tipo
Incidencia
Canal
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
13/5/25, 10:27
Resuelto
14/5/25, 11:04
Actualizado
16/5/25, 11:44
Asignado
May 13, 2025 07:09 PM
Respondido
May 13, 2025 04:36 PM
Completado
May 16, 2025 01:44 PM
First resp. due
May 15, 2025 08:50 AM
Due by
May 16, 2025 08:50 AM
Tiempo de resolución
24.6 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Marc De Mena
Descripción
Buenos días, os escribo referente al tema de Elsa Lara de Jorge Juan.
Está semana me pasó una foto con un vestido puesto de la tienda, necesito saber si lo ha pagado. En su ficha, con los datos actuales, no lo hemos visto. Adjunto foto de la referencia. La talla creemos que es la S.
Mañana nos vamos a reunir con ella y me gustaría recabar todas las pruebas posibles
Gracias y Un saludo
Elena Escudero
Enviado desde Outlook para Android
Resolución
Recopilación y envío de datos obtenidos.
JSON crudo (detalle completo)
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