#25845 · Petición paquete configuración ERP

ID interno: 10918000007590665

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Estado

Cerrada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

Data

Subcategoría

Informe

Tipo

Incidencia

Canal

E-Mail

SLA

SLA Soporte HQ

Grupo

Brownie (HQ)

Site

HQ

Nivel

Nivel 1 - Primera Respuesta

Solicitante

Carlota Canela

Técnico

Marc De Mena

Departamento

Expansión

Request Type

Incidencia

Creado

12/5/25, 14:05

Resuelto

16/5/25, 10:12

Actualizado

18/5/25, 10:44

Asignado

May 12, 2025 04:34 PM

Respondido

May 12, 2025 04:35 PM

Completado

May 18, 2025 12:44 PM

First resp. due

May 19, 2025 11:41 AM

Due by

May 20, 2025 11:41 AM

Tiempo de resolución

92.1 h

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: Marc De Mena

Descripción

Hola buenas tardes,

Nos gustaría ver si hay una manera de poder exportar desde el ERP el stock efectivo seleccionando varias tiendas ya que nos facilitaría mucho el poder tener el stock real en cualquier momento, puesto que en powerbi hay decalaje.

Muchas gracias! 🙂


Carlota Canela
E-Commerce Product Merchandiser

   

C/ Castanyer 29
08022 - Barcelona, Spain
+34 932 377 066

www.browniespain.com

FIRMA_CORPORATIVA_MAIL.jpg      

La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.

Resolución

Utilizarán el informe de Stock de Metabase
JSON crudo (detalle completo)
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Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso,\n rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona\n o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos\n que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.<br />\n<br />\n</div>\n</td>\n</tr>\n</tbody>\n</table>\n</div>\n</div>",
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