#25775 · Problema de precio en la caja
ID interno: 10918000007565919
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Business Central
Subcategoría
Pricing
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
8/5/25, 17:57
Resuelto
12/5/25, 13:54
Actualizado
14/5/25, 14:43
Asignado
May 12, 2025 08:14 AM
Respondido
May 12, 2025 03:54 PM
Completado
May 14, 2025 04:43 PM
First resp. due
May 12, 2025 08:00 AM
Due by
May 13, 2025 08:00 AM
Tiempo de resolución
91.9 h
Overdue
NoFirst resp. overdue
SíEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenas noches, los siguientes elementos:
- S25-0373-010-103 (Precio base: 69,9 0/ Precio mostrado: 59,90)
- S25-0484-002-100 (Precio base: 69,90 / Precio mostrado: 45.90)
se muestran con un precio incorrecto en el momento del pago y, por lo tanto, son más baratos.
¿Puedes solucionar este problema por favor?
Un cordial saludo, Equipo Velizy
Resolución
Bonjour les filles,
J'ai parlé au produit et tout est correct, cet article a d'abord perdu son label blanc, puis son label rouge, et les prix qui sortent sont corrects.
Je vous prie d'agréer, Madame, l'expression de mes salutations distinguées.
---------------------------------------------------------------------------------------------------------------------------------------------------------------------
Hola chicas
He hablado con producto y esta todo correcto, este articulo tuvo una bajada de etiqueta blanca y luego una bajada de etiqueta roja y los precios que salen son correctos.
Un saludo.
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><p>Bonjour les filles,<br /></p><p><br /></p><p>J'ai parlé au produit et tout est correct, cet article a d'abord perdu son label blanc, puis son label rouge, et les prix qui sortent sont corrects.<br /></p><p><br /></p><p>Je vous prie d'agréer, Madame, l'expression de mes salutations distinguées.<br /></p><div>---------------------------------------------------------------------------------------------------------------------------------------------------------------------<br /></div><div>Hola chicas<br /></div><div><br /></div><div><br /></div><div>He hablado con producto y esta todo correcto, este articulo tuvo una bajada de etiqueta blanca y luego una bajada de etiqueta roja y los precios que salen son correctos.<br /></div><div><br /></div><div>Un saludo.</div></div>",
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"description": "\n\n\n<div dir=\"ltr\" class=\"zm_2641384525978862692_parse_8225832791027950710\">\n<pre class=\"x_342397690elementToProof\" style=\"margin:0px; padding-top:2px; padding-right:0.14em; padding-bottom:2px; width:270px\"><div class=\"x_342397690elementToProof\" style=\"direction:ltr; text-align:left; text-indent:0px; line-height:36px; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">Buenas noches, \n\nlos siguientes elementos: </div><ul style=\"direction:ltr; text-align:left; margin-top:0px; margin-bottom:0px\"><li style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0); white-space:normal\"><div class=\"x_342397690elementToProof\" style=\"direction:ltr; text-align:left; text-indent:0px; line-height:36px\">S25-0373-010-103 (Precio base: 69,9 0/ Precio mostrado: 59,90)</div></li><li style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0); white-space:normal\"><div class=\"x_342397690elementToProof\" style=\"direction:ltr; text-align:left; text-indent:0px; line-height:36px; white-space:normal\">S25-0484-002-100 (Precio base: 69,90 / Precio mostrado: 45.90)</div><div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0); white-space:normal\"><div class=\"x_342397690elementToProof\" style=\"direction:ltr; text-align:left; text-indent:0px; line-height:36px; white-space:normal\"><br /></div></div></li></ul><div class=\"x_342397690elementToProof\" style=\"direction:ltr; text-align:left; text-indent:0px; line-height:36px; white-space:normal; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nse muestran con un precio incorrecto en el momento del pago y, por lo tanto, son más baratos.\n\n¿Puedes solucionar este problema por favor?</div><div class=\"x_342397690elementToProof\" style=\"direction:ltr; text-align:left; text-indent:0px; line-height:36px; white-space:normal; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\"><br />Un cordial saludo, Equipo Velizy</div><div class=\"x_342397690elementToProof\" style=\"direction:ltr; text-align:left; text-indent:0px; line-height:36px; white-space:normal; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\"><br /></div><div class=\"x_342397690elementToProof\" style=\"direction:ltr; text-align:left; text-indent:0px; line-height:36px; white-space:normal; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\"><br /></div></pre>\n<div class=\"x_342397690elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br />\n</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br />\n</div>\n</div>",
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