#25736 · Artículos que no pasan por TPV ECI
ID interno: 10918000007565579
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Business Central
Subcategoría
Others
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
7/5/25, 18:36
Resuelto
8/5/25, 8:33
Actualizado
10/5/25, 8:41
Asignado
May 8, 2025 09:27 AM
Respondido
May 8, 2025 10:33 AM
Completado
May 10, 2025 10:41 AM
First resp. due
May 9, 2025 08:00 AM
Due by
May 12, 2025 08:00 AM
Tiempo de resolución
13.9 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenas tardes,
Me pongo en contacto con vosotros porque hemos detectado que hay dos artículos que no pasan por el TPV de ECI. Siempre tenemos que usar la genérica y al revisar nexo, no sabemos qué prenda se vendió. Os dejo las referencias:
8434355517159 (S25-0728-013-601)
8434355517203 (S25-0728-008-700)
Gracias
Un saludo,
María.
Resolución
Hola chicas
Entendemos que perdeis muchismo tiempo pasando esto como genericas y luego pasandolo al tpv de brownie, estamos reclamando ya que estos ficheros se exportan correctamente. Por nuestra parte esta hecho seguimos reclamando al corte ingles para que carguen las referencias.
Sentimos las molestias.
Un saludo.
Eliana.
JSON crudo (detalle completo)
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div>Hola chicas<br /></div><div><br /></div><div>Entendemos que perdeis muchismo tiempo pasando esto como genericas y luego pasandolo al tpv de brownie, estamos reclamando ya que estos ficheros se exportan correctamente. Por nuestra parte esta hecho seguimos reclamando al corte ingles para que carguen las referencias.<br /></div><div><br /></div><div>Sentimos las molestias.<br /></div><div><br /></div><div>Un saludo.<br /></div><div><br /></div><div>Eliana.</div></div>",
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