#25732 · RV: EXT: CONTROL ENTRADAS
ID interno: 10918000007565485
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Business Central
Subcategoría
Error usuario BC
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte HQ
Grupo
Brownie (HQ)
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
—
Request Type
Incidencia
Creado
7/5/25, 12:27
Resuelto
9/5/25, 11:40
Actualizado
11/5/25, 11:42
Asignado
May 8, 2025 11:25 AM
Respondido
May 7, 2025 05:37 PM
Completado
May 11, 2025 01:42 PM
First resp. due
May 8, 2025 02:27 PM
Due by
May 9, 2025 02:27 PM
Tiempo de resolución
47.2 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Sergio Marqués
Descripción
Buenas tardes,
el pedido de compra I25-0358, aparece como pendiente de enviar al OL. Al intentar enviarlo, me doy cuenta de que no tiene las etiquetas confirmadas, pero no me deja hacerlo, me aparece el siguiente mensaje.
¿Cómo podemos solucionarlo? Necesitamos darle entrada a esta mercancía.
Gracias
Un saludo,
|
Mafe Rodriguez |
C/ Castanyer 29 |
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La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada. |
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De: Recepciones
Brownie <recepciones.brownie@districenter.es>
Enviado el: miércoles, 7 de mayo de 2025 14:01
Para: distribucion <distribucion@browniespain.com>; Alex Baqués <alex.baques@browniespain.com>; Mafe Rodriguez <mafe.rodriguez@browniespain.com>; Cecilia Cano <cecilia.cano@browniespain.com>
CC: Pablo López <plopez@districenter.es>; Alicia Pinto <apinto@districenter.es>
Asunto: EXT: CONTROL ENTRADAS
BUENAS TARDES
ATENCIÓN: Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.
Resolución
Hola,
Ya se ha solucionado la incidencia.
Un saludo.
Sergio.
Sergio.
JSON crudo (detalle completo)
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"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_12790854982846753_parse_227434554192915381\">\n<div class=\"x_672458217WordSection1\">\n<p class=\"MsoNormal\"><span style=\"font-size:11pt\">Buenas tardes,</span></p>\n<p class=\"MsoNormal\"><span style=\"font-size:11pt\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"font-size:11pt\">el pedido de compra I25-0358, aparece como pendiente de enviar al OL. Al intentar enviarlo, me doy cuenta de que no tiene las etiquetas confirmadas, pero no me deja hacerlo, me aparece el siguiente mensaje.</span></p>\n<p class=\"MsoNormal\"><span style=\"font-size:11pt\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"font-size:11pt\"><img width=\"870\" height=\"257\" style=\"width:9.0583in; height:2.675in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4962371&ACTION=FILE\"></span><span style=\"font-size:11pt\"></span></p>\n<p class=\"MsoNormal\"><span style=\"font-size:11pt\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"font-size:11pt\">¿Cómo podemos solucionarlo? Necesitamos darle entrada a esta mercancía.</span></p>\n<p class=\"MsoNormal\"><span style=\"font-size:11pt\">Gracias</span></p>\n<p class=\"MsoNormal\"><span style=\"font-size:11pt\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"font-size:11pt\">Un saludo,</span></p>\n<div>\n<p style=\"margin-top:0cm\"><span style=\"font-size:10pt; font-family:"Arial", sans-serif\"> </span></p>\n<table class=\"x_672458217MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"width:375pt\">\n<tbody>\n<tr>\n<td width=\"230\" valign=\"top\" style=\"width:172.5pt; padding:0cm 0cm 0cm 0cm\">\n<p><b><span style=\"font-size:9pt; font-family:"Times New Roman", serif; color:rgb(61, 61, 63)\">Mafe Rodriguez</span></b><span style=\"font-size:9pt; font-family:"Times New Roman", serif; color:rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size:8pt; font-family:"Times New Roman", serif; color:rgb(61, 61, 63)\">Logistics Specialist</span><span style=\"font-size:9pt; font-family:"Times New Roman", serif; color:rgb(61, 61, 63)\"><br />\n<br />\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size:9pt; font-family:"Times New Roman", serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1916in; height:0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4962372&ACTION=FILE\"></span></a><span style=\"font-size:9pt; font-family:"Times New Roman", serif; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size:9pt; font-family:"Times New Roman", serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1916in; height:0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4962373&ACTION=FILE\"></span></a><span style=\"font-size:9pt; font-family:"Times New Roman", serif; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size:9pt; font-family:"Times New Roman", serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1916in; height:0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4962374&ACTION=FILE\"></span></a><span style=\"font-size:9pt; font-family:"Times New Roman", serif; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size:9pt; font-family:"Times New Roman", serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1916in; height:0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4962375&ACTION=FILE\"></span></a><span style=\"font-size:9pt; font-family:"Times New Roman", serif; color:rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"270\" valign=\"top\" style=\"width:202.5pt; border:none; border-left:solid rgb(61, 61, 63) 1pt; padding:0cm 0cm 0cm 15pt\">\n<p><span style=\"font-size:9pt; font-family:"Times New Roman", serif; color:rgb(61, 61, 63)\">C/ Castanyer 29</span><span style=\"font-size:9pt; font-family:"Times New Roman", serif; color:rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size:9pt; font-family:"Times New Roman", serif; color:rgb(61, 61, 63)\">08022 - Barcelona, Spain</span><span style=\"font-size:9pt; font-family:"Times New Roman", serif; color:rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size:9pt; font-family:"Times New Roman", serif; color:rgb(61, 61, 63)\">+34 932 377 066</span><span style=\"font-size:9pt; font-family:"Times New Roman", serif; color:rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size:9pt; font-family:"Times New Roman", serif; color:rgb(61, 61, 63)\">+34 </span><span style=\"font-size:10pt; font-family:"Times New Roman", serif\"><a target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">660 263 191</span></a></span><span style=\"font-size:9pt; font-family:"Times New Roman", serif; color:rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size:10pt; font-family:"Times New Roman", serif\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"font-size:9pt; color:rgb(155, 155, 155)\">www.browniespain.com</span></a></span><span style=\"font-size:9pt; font-family:"Times New Roman", serif\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\">\n<p><span style=\"font-size:9pt; font-family:"Times New Roman", serif\"><img border=\"0\" width=\"375\" height=\"100\" style=\"width:3.9083in; height:1.0416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4962376&ACTION=FILE\" alt=\"FIRMA_CORPORATIVA_MAIL.jpg\"></span><span style=\"font-size:9pt; font-family:"Times New Roman", serif\"> </span><span style=\"font-size:9pt; font-family:"Times New Roman", serif\">\n</span><span style=\"font-size:9pt; font-family:"Times New Roman", serif\"> </span><span style=\"font-size:9pt; font-family:"Times New Roman", serif\">\n</span><span style=\"font-size:9pt; font-family:"Times New Roman", serif\"> </span><span style=\"font-size:9pt; font-family:"Times New Roman", serif\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" valign=\"top\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"margin-bottom:12pt; text-align:justify\"><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada,\n y está</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\"> </span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento\n de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos,\n dirigiendo su petición a la dirección postal c/ Neptú, 14</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">–Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje\n al destinatario, o ha recibido esta comunicación por error, le informamos que está</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección\n arriba mencionada.</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\"></span></p>\n</td>\n</tr>\n</tbody>\n</table>\n</div>\n<p class=\"MsoNormal\"><span style=\"font-size:11pt\"> </span></p>\n<div>\n<div style=\"border:none; border-top:solid rgb(225, 225, 225) 1pt; padding:3pt 0cm 0cm 0cm\">\n<p class=\"MsoNormal\"><b><span style=\"font-size:11pt; font-family:"Calibri", sans-serif\">De:</span></b><span style=\"font-size:11pt; font-family:"Calibri", sans-serif\"> Recepciones\n Brownie <recepciones.brownie@districenter.es> <br />\n<b>Enviado el:</b> miércoles, 7 de mayo de 2025 14:01<br />\n<b>Para:</b> distribucion <distribucion@browniespain.com>; Alex Baqués <alex.baques@browniespain.com>; Mafe Rodriguez <mafe.rodriguez@browniespain.com>; Cecilia Cano <cecilia.cano@browniespain.com><br />\n<b>CC:</b> Pablo López <plopez@districenter.es>; Alicia Pinto <apinto@districenter.es><br />\n<b>Asunto:</b> EXT: CONTROL ENTRADAS</span></p>\n</div>\n</div>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">BUENAS TARDES </p>\n<div style=\"border:solid rgb(156, 101, 0) 1pt; padding:2pt 2pt 2pt 2pt\">\n<p class=\"MsoNormal\" style=\"line-height:12pt; background:rgb(255, 235, 156)\"><span style=\"font-size:10pt; font-family:"Calibri", sans-serif; color:rgb(156, 101, 0)\">ATENCIÓN:</span><span style=\"font-size:10pt; font-family:"Calibri", sans-serif; color:black\">\n Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.</span></p>\n</div>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n</div>\n</div>",
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