#25722 · FALLO LECTURA
ID interno: 10918000007565359
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Recepción de Mercancía
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
7/5/25, 10:17
Resuelto
12/5/25, 13:13
Actualizado
14/5/25, 13:43
Asignado
May 12, 2025 11:56 AM
Respondido
May 12, 2025 03:13 PM
Completado
May 14, 2025 03:43 PM
First resp. due
May 8, 2025 12:17 PM
Due by
May 9, 2025 12:17 PM
Tiempo de resolución
122.9 h
Overdue
SíFirst resp. overdue
SíEscalado
SíReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenos días,
Nos han pedido que trapasemos el articulo S25-0743-012-902 LA CHAQUETA PUNTO HILO METALIZADO ORO, movemos su total que son 2xxs-xs y 5 s-m, comprobamos el stock y es esto lo que pone.
Al darle a confirmar registrar e imprimir nos sale que no tenemos cantidad suficiente siendo que son las exactas que salen en nuestro stock las que pasamos.
Nos ayudais? gracias
Puerto Venecia
Brownie Spain
Resolución
Hola chicas
Esta pasando esto con todas las prendas de lurex, cuando tengáis estos inconvenientes y lo tengáis ok físicamente por favor programar una nueva etiqueta y destruir las antiguas, para que no os de mas problemas.
Un saludo.
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div>Hola chicas<br /></div><div><br /></div><div>Esta pasando esto con todas las prendas de lurex, cuando tengáis estos inconvenientes y lo tengáis ok físicamente por favor programar una nueva etiqueta y destruir las antiguas, para que no os de mas problemas.<br /></div><div><br /></div><div>Un saludo.</div></div>",
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