#25717 · INVENTARIO RAMBLA 07.05.2025
ID interno: 10918000007565239
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Business Central
Subcategoría
Replicaciones
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
7/5/25, 9:45
Resuelto
8/5/25, 8:38
Actualizado
10/5/25, 8:41
Asignado
May 8, 2025 09:29 AM
Respondido
May 8, 2025 10:38 AM
Completado
May 10, 2025 10:41 AM
First resp. due
May 8, 2025 11:45 AM
Due by
May 9, 2025 11:45 AM
Tiempo de resolución
22.9 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenos días,
Hoy en el inventario de rambla. Me he encontrado con 4 pt que se tendrían que haber validado en el día de ayer procedentes de la tienda francésc masià, pero no se hizo.
Esto me ha salido como positivos.
Los pt son :
- Pt470366
- Pt470367
- Pt470368
- Pt470457
Como podemos hacer para ajustar bien estas referencias; ¿lo dais de alta vosotros manualmente, lo podéis restar del inventario? ¿Lo dejamos así y repetimos inventario el viernes para que quede ajustado?
El inventario salió:
-20/254/274
Restando las 196 referencias.
-20/58/78
Hay 13 referencias en positivo de una falda en talla M, que eso es algo que también se tendría que haber gestionado ayer al recibir la mercancía.
El inventario definitivamente quedaría:
-20/45/65
Sería mucho mas revisable con esta cantidad de referencias.
Muchas gracias
Gauri
Resolución
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div>Buenos días, Chicas<br /></div><div><br /></div><div>Debido a que ayer no se pudieron validar los inventarios por la carga masiva de tareas, corregir esto validando los PTS y cuando repitáis inventario lo tendréis bien.<br /></div><div><br /></div><div>Un saludo.<br /></div><div><br /></div><div>Eliana.</div></div>",
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"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_6209089323586265230_parse_3260426140091140936\">\n<div class=\"x_261973203WordSection1\">\n<p class=\"MsoNormal\">Buenos días, </p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Hoy en el inventario de rambla. Me he encontrado con 4 pt que se tendrían que haber validado en el día de ayer procedentes de la tienda francésc masià, pero no se hizo.\n</p>\n<p class=\"MsoNormal\">Esto me ha salido como positivos. </p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Los pt son :</p>\n<ul style=\"margin-top:0cm\">\n<li class=\"x_261973203MsoListParagraph\" style=\"margin-left:0cm\">Pt470366</li><li class=\"x_261973203MsoListParagraph\" style=\"margin-left:0cm\">Pt470367</li><li class=\"x_261973203MsoListParagraph\" style=\"margin-left:0cm\">Pt470368</li><li class=\"x_261973203MsoListParagraph\" style=\"margin-left:0cm\">Pt470457</li></ul>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Como podemos hacer para ajustar bien estas referencias; ¿lo dais de alta vosotros manualmente, lo podéis restar del inventario? ¿Lo dejamos así y repetimos inventario el viernes para que quede ajustado?\n</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">El inventario salió:</p>\n<p class=\"MsoNormal\">-20/254/274</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Restando las 196 referencias. </p>\n<p class=\"MsoNormal\">-20/58/78</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Hay 13 referencias en positivo de una falda en talla M, que eso es algo que también se tendría que haber gestionado ayer al recibir la mercancía.\n</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">El inventario definitivamente quedaría: </p>\n<p class=\"MsoNormal\">-20/45/65</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Sería mucho mas revisable con esta cantidad de referencias. \n</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Muchas gracias </p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Gauri </p>\n<p class=\"MsoNormal\"> </p>\n</div>\n</div>",
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