#25683 · Error TPV ECI Córdoba
ID interno: 10918000007519825
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Business Central
Subcategoría
Replicaciones
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
6/5/25, 9:39
Resuelto
6/5/25, 10:58
Actualizado
8/5/25, 11:40
Asignado
May 6, 2025 12:49 PM
Respondido
May 6, 2025 12:58 PM
Completado
May 8, 2025 01:40 PM
First resp. due
May 7, 2025 11:39 AM
Due by
May 8, 2025 11:39 AM
Tiempo de resolución
1.3 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenos días! En ECI Córdoba no nos saltan las siguientes referencias por el TPV ECI, tenemos que poner la genérica.
- Short estrella parche S25-0372-032-100
- Top tirantes raya tejida S25-0254-028-500
Abrimos también una incidencia ya que dos tops que venían mal etiquetados con el precio seguían saliendo con el precio erróneo en el TPV de ECI y sigue sin saltar el correcto, con referencia:
- Top halter algodón – terracota - S25-0254-022-307 / precio real: 25.90€
Gracias y un saludo
Marisol 😊
Resolución
Hola chicas
Hemos enviado ya en varias ocasiones un email corte ingles de esto porque pasa en todos los ecis y por nuestra parte esta hecho seguiremos haciendo push con esto, sentimos mucho las molestias.
Seguidnos avisando en un par de dias si esto sigue asi, ya que enviamos un email de nuevo.
Un saludo.
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div>Hola chicas<br /></div><div><br /></div><div>Hemos enviado ya en varias ocasiones un email corte ingles de esto porque pasa en todos los ecis y por nuestra parte esta hecho seguiremos haciendo push con esto, sentimos mucho las molestias.<br /></div><div><br /></div><div>Seguidnos avisando en un par de dias si esto sigue asi, ya que enviamos un email de nuevo.<br /></div><div><br /></div><div>Un saludo.</div></div>",
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