#25663 · REFERENCIAS PRECIOS ECI SOROLLA
ID interno: 10918000007519593
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Business Central
Subcategoría
Others
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
5/5/25, 16:28
Resuelto
6/5/25, 6:54
Actualizado
8/5/25, 7:40
Asignado
May 6, 2025 08:52 AM
Respondido
May 6, 2025 08:54 AM
Completado
May 8, 2025 09:40 AM
First resp. due
May 7, 2025 08:00 AM
Due by
May 8, 2025 08:00 AM
Tiempo de resolución
14.4 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenas tardes equipo,
En ECI Sorolla tenemos bastantes referencias que cuando escaneamos en el tpv de ECI nos pide continuamente la referencia genérica y tenemos que ponerlo manualmente, los viernes y sábados sobre todo es cuando perdemos tiempo ya que hay gran volumen de trabajo,
Ya que si podéis hablar con copras eci para intentar solucionar esta incidencia lo agradeceríamos
Ya nos decís algo,
Un saludo
Resolución
Hola chicas
Cada 15 días enviamos un archivo con los artículos que van a salir nuevos, es decir referencias nuevas, ayer lo reclamamos al corte ingles ya que os pasa a todos los Ecis, dadles un par de días si no están cargados por favor avisadnos.
Un saludo.
JSON crudo (detalle completo)
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div>Hola chicas<br /></div><div><br /></div><div>Cada 15 días enviamos un archivo con los artículos que van a salir nuevos, es decir referencias nuevas, ayer lo reclamamos al corte ingles ya que os pasa a todos los Ecis, dadles un par de días si no están cargados por favor avisadnos.<br /></div><div><br /></div><div>Un saludo.<br /></div><div><br /></div><div><br /></div></div>",
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