#25548 · FIRMA MAIL
ID interno: 10918000007465215
Estado
Cerrada
Prioridad
Normal
Urgencia
Normal
Impacto
Afecta al usuario
Categoría
Software
Subcategoría
Suite O365
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte HQ
Grupo
Brownie (HQ)
Site
HQ
Nivel
Nivel 2 - Técnico interno
Solicitante
Técnico
Departamento
—
Request Type
Incidencia
Creado
29/4/25, 13:40
Resuelto
6/5/25, 14:36
Actualizado
8/5/25, 14:40
Asignado
May 2, 2025 10:27 AM
Respondido
May 2, 2025 10:30 AM
Completado
May 8, 2025 04:40 PM
First resp. due
Apr 30, 2025 03:40 PM
Due by
May 2, 2025 03:40 PM
Tiempo de resolución
168.9 h
Overdue
SíFirst resp. overdue
SíEscalado
SíReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Marc Giné
Descripción
Hola!
He visto que no me aparece la firma en mi mail. Os dejo aquí mi número de empresa 669343018
¡¡Muchas gracias!!
Un saludo,
Clara
Enviado desde Outlook para Mac
Resolución
Hola Clara,
Hemos añadido tu numero en tu perfil, ademas de revisar que no se estaba añadiendo la firma por un problema en las licencias que la añaden, en unos 10' debe aparecer cuando redactes los mails, reinicia el cliente d eOutlook para que asi sea.
Saludos,
JSON crudo (detalle completo)
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"Zoho Puvi", Roboto, sans-serif; font-size:13px\"><div>Hola Clara,<br /></div><div><br /></div><div>Hemos añadido tu numero en tu perfil, ademas de revisar que no se estaba añadiendo la firma por un problema en las licencias que la añaden, en unos 10' debe aparecer cuando redactes los mails, reinicia el cliente d eOutlook para que asi sea.<br /></div><div><br /></div><div>Saludos,</div></div>",
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