#25438 · RV: Acciones Semana 17

ID interno: 10918000007391001

← Volver al listado

Estado

Cerrada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

Business Central

Subcategoría

Pricing

Tipo

Incidencia

Canal

CAU

SLA

SLA Soporte TIENDAS

Grupo

Brownie (Tiendas)

Site

TIENDAS

Nivel

Nivel 1 - Primera Respuesta

Solicitante

Illa

Técnico

Eliana Garcia

Departamento

Tiendas

Request Type

Incidencia

Creado

25/4/25, 6:21

Resuelto

25/4/25, 8:38

Actualizado

27/4/25, 9:36

Asignado

Apr 25, 2025 10:34 AM

Respondido

Apr 25, 2025 10:38 AM

Completado

Apr 27, 2025 11:36 AM

First resp. due

Apr 28, 2025 08:21 AM

Due by

Apr 29, 2025 08:21 AM

Tiempo de resolución

2.3 h

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: Eliana Garcia

Descripción

Buenos días , aun no tenemos cargados en el TPV  los precios de bajada con etiqueta blanca .

 

Estamos a la espera para poder hacerlo ..

 

Muchas gracias

 

 

 

De: Producto <producto@browniespain.com>
Enviado el: jueves, 24 de abril de 2025 10:55
Para: Tiendas <tiendas@browniespain.com>; Store Managers <storemanagers@browniespain.com>; Area Manager <areamanager@browniespain.com>
CC: Producto <producto@browniespain.com>; Visual <visual@browniespain.com>; distribucion <distribucion@browniespain.com>; Logistica <logistica@browniespain.com>; Javier Gonzalez <javier.gonzalez@browniespain.com>
Asunto: Acciones Semana 17
Importancia: Alta

 

Date: 24/04/2025

COMMUNICATION OF: Acciones Semana 17

TO: ALL/

 

Queridos Equipos Brownie,

Os pasamos el detalle de las acciones de esta semana con entrada en vigor mañana viernes 25/04.

  • 5 artículos con bajada de precio etiqueta BLANCA que deben ir expuestos con el resto de la colección:

  • 7 artículos que añadimos a promoción con etiqueta ROJA. Visual os compartirá la propuesta de la exposición en tienda:

  • Ya que necesitáis dar espacio a los nuevos modelos de novedad os pasamos un listado de 15 artículos para guardar en el almacén de la tienda. Tenéis el detalle adjunto en el documento “Modelos a Guardar”.

También encontraréis adjunto los nuevos precios tanto en etiqueta blanca como la promoción con etiqueta roja. Documento “Precios Acciones SEM17”.

Muchas gracias 😊

---------------------------

Dear Brownie Teams,

Please find below the details of this week's actions, effective tomorrow, Friday 25/04.

 

  • 5 items with price drop WHITE label that should go on display with the rest of the collection:

 

 

  • 7 items we add to promotion with RED label. Visual will share with you the proposal of the in-store display:

 

 

  • Since you need to make room for the new models, here is a list of 15 items to be stored in the store's warehouse. You have the detail attached in the document “Models to store”.

 

You will also find attached the new prices both in white label and red label promotion. Document “Prices SEM17 Actions”.

 

Thank you 😊

Resolución

ticket cerrado.
JSON crudo (detalle completo)
{
  "id": "10918000007391001",
  "sla": {
    "id": "10918000006887429",
    "name": "SLA Soporte TIENDAS"
  },
  "mode": {
    "id": "10918000000168268",
    "name": "CAU",
    "internal_name": "CAU"
  },
  "site": {
    "id": "10918000000170350",
    "name": "TIENDAS",
    "deleted": false,
    "is_default": false
  },
  "tags": [],
  "group": {
    "id": "10918000000193509",
    "name": "Brownie (Tiendas)",
    "site": {
      "id": "10918000000170350"
    },
    "deleted": false
  },
  "level": {
    "id": "10918000000168252",
    "name": "Nivel 1 - Primera Respuesta"
  },
  "assets": [],
  "impact": {
    "id": "10918000000009652",
    "name": "Afecta al usuario"
  },
  "is_fcr": true,
  "status": {
    "id": "10918000000008029",
    "name": "Cerrada",
    "color": "#006600",
    "stop_timer": false,
    "in_progress": false,
    "internal_name": "Closed"
  },
  "is_read": true,
  "subject": "RV: Acciones Semana 17",
  "urgency": {
    "id": "10918000000009529",
    "name": "Alta"
  },
  "category": {
    "id": "10918000000406266",
    "name": "Business Central",
    "deleted": false
  },
  "email_cc": [
    "evelyn.arnaiz@browniespain.com",
    "jasmina.molina@browniespain.com",
    "laura.serra@browniespain.com",
    "maria.perez@browniespain.com"
  ],
  "email_to": [
    "soporte@browniespain.com"
  ],
  "priority": {
    "id": "10918000000008169",
    "name": "Normal",
    "color": "#006600"
  },
  "template": {
    "id": "10918000000008023",
    "name": "Incidencia",
    "image": "incident-icon",
    "layouts": [
      {
        "id": "10918000000102032",
        "name": "requester_layout"
      },
      {
        "id": "10918000000102034",
        "name": "technician_layout"
      }
    ],
    "comments": "Interrupción o reducción de la calidad no planificada del Servicio",
    "inactive": false,
    "workflow": null,
    "has_tasks": false,
    "lifecycle": {
      "id": "10918000000183026",
      "name": "Ciclo de vida de una Solicitud",
      "inactive": false,
      "is_published": true
    },
    "checklists": [],
    "created_by": {
      "id": "10918000000007977",
      "name": "System",
      "site": null,
      "phone": null,
      "mobile": null,
      "email_id": null,
      "sms_mail": null,
      "job_title": "",
      "last_name": "",
      "photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
      "department": null,
      "first_name": "System",
      "user_scope": "internal_user",
      "employee_id": "",
      "is_vip_user": false,
      "sms_mail_id": null,
      "cost_per_hour": null,
      "is_technician": false
    },
    "is_default": true,
    "sort_index": "1",
    "user_groups": [],
    "created_time": {
      "value": "1169631000000",
      "display_value": "Jan 24, 2007 10:30 AM"
    },
    "has_checklists": false,
    "has_user_group": false,
    "support_groups": [],
    "template_fields": [
      {
        "name": "email_ids_to_notify",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "attachments",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "request_type",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "subject",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": true,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "description",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "responded_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "mode",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "assets",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "urgency",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "group",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "requester",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": true,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "created_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "level",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "resolution.content",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": false,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "impact",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "technician",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "priority",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "due_by_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "first_response_due_by_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "site",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "completed_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "udf_fields.udf_char3",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "udf_fields.udf_char2",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "category",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "subcategory",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "status",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "email_ids_to_notify",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "attachments",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "subject",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": true,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "description",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "responded_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "assets",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "requester",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": true,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "created_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "due_by_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "first_response_due_by_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "site",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "completed_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "udf_fields.udf_char3",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "category",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "subcategory",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      }
    ],
    "service_category": null,
    "last_updated_time": {
      "value": "1747822830943",
      "display_value": "May 21, 2025 12:20 PM"
    },
    "show_to_requester": true,
    "task_configuration": {
      "trigger_after_approved": false,
      "trigger_after_creation": false,
      "allow_requester_to_view": false,
      "allow_requester_to_select": false
    },
    "is_service_template": false,
    "reference_templates": []
  },
  "workflow": null,
  "email_bcc": [],
  "has_draft": false,
  "has_notes": false,
  "lifecycle": {
    "id": "10918000000183026",
    "name": "Ciclo de vida de una Solicitud",
    "inactive": false,
    "is_published": true
  },
  "requester": {
    "id": "10918000000173444",
    "name": "Illa",
    "site": {
      "id": "10918000000170350",
      "name": "TIENDAS",
      "deleted": false,
      "is_default": false
    },
    "phone": "934109078",
    "mobile": null,
    "email_id": "illa@browniespain.com",
    "sms_mail": null,
    "job_title": "Tienda",
    "last_name": null,
    "photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
    "department": {
      "id": "10918000000175007",
      "name": "Tiendas",
      "site": {
        "id": "10918000000170350"
      }
    },
    "first_name": "Illa",
    "user_scope": "internal_user",
    "employee_id": "illa",
    "is_vip_user": false,
    "sms_mail_id": null,
    "cost_per_hour": null,
    "is_technician": false
  },
  "created_by": {
    "id": "10918000000007977",
    "name": "System",
    "site": null,
    "phone": null,
    "mobile": null,
    "email_id": null,
    "sms_mail": null,
    "job_title": "",
    "last_name": "",
    "photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
    "department": null,
    "first_name": "System",
    "user_scope": "internal_user",
    "employee_id": "",
    "is_vip_user": false,
    "sms_mail_id": null,
    "cost_per_hour": null,
    "is_technician": false
  },
  "department": {
    "id": "10918000000175007",
    "name": "Tiendas",
    "site": {
      "id": "10918000000170350"
    }
  },
  "display_id": "25438",
  "is_overdue": false,
  "is_trashed": false,
  "message_id": "<AM8P195MB102679582A91807E36E285BAB2842@AM8P195MB1026.EURP195.PROD.OUTLOOK.COM>",
  "resolution": {
    "content": "ticket cerrado.",
    "submitted_by": {
      "id": "10918000003903199",
      "name": "Eliana Garcia",
      "site": {
        "id": "10918000000794001",
        "name": "HQ",
        "deleted": false,
        "is_default": true
      },
      "phone": null,
      "mobile": null,
      "email_id": "eliana.garcia@browniespain.com",
      "sms_mail": null,
      "job_title": "Retail Project Operations",
      "last_name": "Garcia",
      "photo_url": "https://profile.zoho.eu/file?exp=10&ID=20098068870&t=user&height=60&width=60",
      "department": {
        "id": "10918000000174683",
        "name": "IT",
        "site": {
          "id": "10918000000794001"
        }
      },
      "first_name": "Eliana",
      "user_scope": "internal_user",
      "employee_id": "eliana.garcia",
      "is_vip_user": false,
      "sms_mail_id": null,
      "cost_per_hour": "0",
      "is_technician": true
    },
    "submitted_on": {
      "value": "1745570281310",
      "display_value": "Apr 25, 2025 10:38 AM"
    }
  },
  "technician": {
    "id": "10918000003903199",
    "name": "Eliana Garcia",
    "site": {
      "id": "10918000000794001"
    },
    "phone": null,
    "mobile": null,
    "email_id": "eliana.garcia@browniespain.com",
    "sms_mail": null,
    "job_title": "Retail Project Operations",
    "last_name": "Garcia",
    "photo_url": "https://profile.zoho.eu/file?exp=10&ID=20098068870&t=user&height=60&width=60",
    "department": {
      "id": "10918000000174683"
    },
    "first_name": "Eliana",
    "user_scope": "internal_user",
    "employee_id": "eliana.garcia",
    "is_vip_user": false,
    "sms_mail_id": null,
    "cost_per_hour": "0",
    "is_technician": true
  },
  "udf_fields": {
    "udf_char2": "Remoto",
    "udf_char3": "No"
  },
  "attachments": [
    {
      "id": "10918000007391021",
      "name": "Modelos a Guardar.pdf",
      "size": "133196",
      "module": "Request",
      "file_id": "4838014",
      "content_url": "/requests/10918000007391001/_uploads/4838014",
      "content_type": null
    },
    {
      "id": "10918000007391009",
      "name": "Precios Acciones SEM17.pdf",
      "size": "95625",
      "module": "Request",
      "file_id": "4838013",
      "content_url": "/requests/10918000007391001/_uploads/4838013",
      "content_type": null
    }
  ],
  "description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_7594053693146625134_parse_8633686183100586997\">\n<div class=\"x_1755714880WordSection1\">\n<p class=\"MsoNormal\"><span style=\"font-family:&quot;Calibri&quot;, sans-serif\">Buenos días , aun no tenemos cargados en el TPV &nbsp;los precios de bajada con etiqueta blanca .</span></p>\n<p class=\"MsoNormal\"><span style=\"font-family:&quot;Calibri&quot;, sans-serif\">&nbsp;</span></p>\n<p class=\"MsoNormal\"><span style=\"font-family:&quot;Calibri&quot;, sans-serif\">Estamos a la espera para poder hacerlo ..</span></p>\n<p class=\"MsoNormal\"><span style=\"font-family:&quot;Calibri&quot;, sans-serif\">&nbsp;</span></p>\n<p class=\"MsoNormal\"><span style=\"font-family:&quot;Calibri&quot;, sans-serif\">Muchas gracias\n</span></p>\n<p class=\"MsoNormal\"><span style=\"font-family:&quot;Calibri&quot;, sans-serif\">&nbsp;</span></p>\n<p class=\"MsoNormal\"><span style=\"font-family:&quot;Calibri&quot;, sans-serif\">&nbsp;</span></p>\n<p class=\"MsoNormal\"><span style=\"font-family:&quot;Calibri&quot;, sans-serif\">&nbsp;</span></p>\n<div>\n<div style=\"border:none; border-top:solid rgb(225, 225, 225) 1pt; padding:3pt 0cm 0cm 0cm\">\n<p class=\"MsoNormal\"><b><span style=\"font-family:&quot;Calibri&quot;, sans-serif\">De:</span></b><span style=\"font-family:&quot;Calibri&quot;, sans-serif\"> Producto &lt;producto@browniespain.com&gt;\n<br />\n<b>Enviado el:</b> jueves, 24 de abril de 2025 10:55<br />\n<b>Para:</b> Tiendas &lt;tiendas@browniespain.com&gt;; Store Managers &lt;storemanagers@browniespain.com&gt;; Area Manager &lt;areamanager@browniespain.com&gt;<br />\n<b>CC:</b> Producto &lt;producto@browniespain.com&gt;; Visual &lt;visual@browniespain.com&gt;; distribucion &lt;distribucion@browniespain.com&gt;; Logistica &lt;logistica@browniespain.com&gt;; Javier Gonzalez &lt;javier.gonzalez@browniespain.com&gt;<br />\n<b>Asunto:</b> Acciones Semana 17<br />\n<b>Importancia:</b> Alta</span></p>\n</div>\n</div>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\"><span style=\"font-family:&quot;Calibri Light&quot;, sans-serif\"><img width=\"1477\" height=\"211\" style=\"width:15.3854in; height:2.1979in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4838008&amp;ACTION=FILE\"></span><span style=\"font-family:&quot;Calibri Light&quot;, sans-serif\"></span></p>\n<p class=\"MsoNormal\" style=\"\"><b><span style=\"font-size:12pt; font-family:&quot;Calibri Light&quot;, sans-serif\">Date:\n</span></b><span style=\"font-family:&quot;Calibri Light&quot;, sans-serif\">24/04/2025</span><b><span style=\"font-size:12pt; font-family:&quot;Calibri Light&quot;, sans-serif\"></span></b></p>\n<table class=\"x_1755714880MsoNormalTable\" border=\"0\" cellpadding=\"0\" width=\"100%\" style=\"width:100%\">\n<tbody>\n<tr>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\" style=\"margin-bottom:3.75pt\"><b><span style=\"font-family:&quot;Calibri Light&quot;, sans-serif\">COMMUNICATION OF: Acciones Semana 17</span></b></p>\n</td>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\" align=\"right\" style=\"margin-bottom:3.75pt; text-align:right\">\n<b><span style=\"font-family:&quot;Calibri Light&quot;, sans-serif\">TO:\n</span></b><span style=\"font-size:9.5pt; font-family:&quot;Calibri Light&quot;, sans-serif\">ALL/\n</span><b><span style=\"font-family:&quot;Calibri Light&quot;, sans-serif\"></span></b></p>\n</td>\n</tr>\n</tbody>\n</table>\n<p class=\"MsoNormal\"><span style=\"font-family:&quot;Calibri Light&quot;, sans-serif\">&nbsp;</span></p>\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-family:&quot;Calibri Light&quot;, sans-serif\">Queridos Equipos Brownie,</span></p>\n<p class=\"MsoNormal\" style=\"margin-bottom:12pt\"><span style=\"font-family:&quot;Calibri Light&quot;, sans-serif\">Os pasamos el detalle de las acciones de esta semana con entrada en vigor\n<b><span style=\"background:yellow\">mañana viernes 25/04</span></b>.</span><span style=\"font-family:&quot;Calibri Light&quot;, sans-serif\"></span></p>\n<ul style=\"margin-top:0cm\">\n<li class=\"x_1755714880MsoListParagraph\" style=\"margin-bottom:12pt; margin-left:0cm\">\n<b><span style=\"font-family:&quot;Calibri Light&quot;, sans-serif\">5 artículos</span></b><span style=\"font-family:&quot;Calibri Light&quot;, sans-serif\"> con bajada de precio etiqueta\n<b>BLANCA</b> que deben ir expuestos con el resto de la colección:</span></li></ul>\n<p class=\"x_1755714880MsoListParagraph\" style=\"margin-bottom:12pt\"><span style=\"\"><img width=\"619\" height=\"340\" style=\"width:6.4479in; height:3.5416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4838009&amp;ACTION=FILE\"></span><span style=\"font-family:&quot;Calibri Light&quot;, sans-serif\"></span></p>\n<ul style=\"margin-top:0cm\">\n<li class=\"x_1755714880MsoListParagraph\" style=\"margin-bottom:12pt; margin-left:0cm\">\n<b><span style=\"font-family:&quot;Calibri Light&quot;, sans-serif\">7 artículos</span></b><span style=\"font-family:&quot;Calibri Light&quot;, sans-serif\"> que añadimos a promoción con etiqueta\n<b><span style=\"color:red\">ROJA</span></b>. Visual os compartirá la propuesta de la exposición en tienda:</span></li></ul>\n<p class=\"x_1755714880MsoListParagraph\" style=\"margin-bottom:12pt\"><span style=\"\"><img width=\"659\" height=\"492\" style=\"width:6.8645in; height:5.125in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4838010&amp;ACTION=FILE\"></span><span style=\"font-family:&quot;Calibri Light&quot;, sans-serif\"></span></p>\n<ul style=\"margin-top:0cm\">\n<li class=\"x_1755714880MsoListParagraph\" style=\"margin-bottom:12pt; margin-left:0cm\">\n<span style=\"font-family:&quot;Calibri Light&quot;, sans-serif\">Ya que necesitáis dar espacio a los nuevos modelos de novedad os pasamos un listado de\n<b>15 artículos</b> para <b>guardar en el almacén de la tienda</b>. Tenéis el detalle adjunto en el documento\n<u>“Modelos a Guardar”</u>.</span></li></ul>\n<p class=\"MsoNormal\" style=\"margin-bottom:12pt\"><span style=\"font-family:&quot;Calibri Light&quot;, sans-serif\">También encontraréis adjunto los nuevos precios tanto en etiqueta blanca como la promoción con etiqueta roja. Documento\n<u>“Precios Acciones SEM17”</u>. </span></p>\n<p class=\"MsoNormal\" style=\"margin-bottom:12pt\"><span style=\"font-family:&quot;Calibri Light&quot;, sans-serif\">Muchas gracias\n</span><span style=\"font-family:&quot;Segoe UI Emoji&quot;, sans-serif\">😊</span><span style=\"font-family:&quot;Calibri Light&quot;, sans-serif\"></span></p>\n<p class=\"MsoNormal\" style=\"margin-bottom:12pt\"><span style=\"font-family:&quot;Calibri Light&quot;, sans-serif\">---------------------------</span></p>\n<p class=\"MsoNormal\" style=\"\"><i><span style=\"font-family:&quot;Calibri Light&quot;, sans-serif\">Dear Brownie Teams,</span></i></p>\n<p class=\"MsoNormal\"><i><span style=\"font-family:&quot;Calibri Light&quot;, sans-serif\">Please find below the details of this week's actions, effective tomorrow,\n<b><span style=\"background:yellow\">Friday 25/04</span></b>.</span></i></p>\n<p class=\"MsoNormal\"><i><span style=\"font-family:&quot;Calibri Light&quot;, sans-serif\">&nbsp;</span></i></p>\n<ul style=\"margin-top:0cm\">\n<li class=\"x_1755714880MsoListParagraph\" style=\"margin-left:0cm\"><b><i><span style=\"font-family:&quot;Calibri Light&quot;, sans-serif\">5 items</span></i></b><i><span style=\"font-family:&quot;Calibri Light&quot;, sans-serif\">\n with price drop <b>WHITE</b> label that should go on display with the rest of the collection:</span></i></li></ul>\n<p class=\"x_1755714880MsoListParagraph\"><b><span style=\"font-family:&quot;Calibri Light&quot;, sans-serif\">&nbsp;</span></b></p>\n<p class=\"x_1755714880MsoListParagraph\"><span style=\"font-family:&quot;Calibri Light&quot;, sans-serif\"><img width=\"619\" height=\"340\" style=\"width:6.4479in; height:3.5416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4838011&amp;ACTION=FILE\"></span><span style=\"font-family:&quot;Calibri Light&quot;, sans-serif\"></span></p>\n<p class=\"MsoNormal\"><span style=\"font-family:&quot;Calibri Light&quot;, sans-serif\">&nbsp;</span></p>\n<ul style=\"margin-top:0cm\">\n<li class=\"x_1755714880MsoListParagraph\" style=\"margin-left:0cm\"><b><i><span style=\"font-family:&quot;Calibri Light&quot;, sans-serif\">7 items</span></i></b><i><span style=\"font-family:&quot;Calibri Light&quot;, sans-serif\">\n we add to promotion with <b><span style=\"color:red\">RED</span></b> label. Visual will share with you the proposal of the in-store display:</span></i></li></ul>\n<p class=\"x_1755714880MsoListParagraph\"><span style=\"font-family:&quot;Calibri Light&quot;, sans-serif\">&nbsp;</span></p>\n<p class=\"x_1755714880MsoListParagraph\"><span style=\"font-family:&quot;Calibri Light&quot;, sans-serif\"><img width=\"659\" height=\"492\" style=\"width:6.8645in; height:5.125in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4838012&amp;ACTION=FILE\"></span><span style=\"font-family:&quot;Calibri Light&quot;, sans-serif\"></span></p>\n<p class=\"MsoNormal\"><span style=\"font-family:&quot;Calibri Light&quot;, sans-serif\">&nbsp;</span></p>\n<ul style=\"margin-top:0cm\">\n<li class=\"x_1755714880MsoListParagraph\" style=\"margin-left:0cm\"><i><span style=\"font-family:&quot;Calibri Light&quot;, sans-serif\">Since you need to make room for the new models, here is a list of\n<b>15 items</b> <b>to be stored in the store's warehouse</b>. You have the detail attached in the document\n<u>“Models to store”</u>.</span></i></li></ul>\n<p class=\"MsoNormal\"><i><span style=\"font-family:&quot;Calibri Light&quot;, sans-serif\">&nbsp;</span></i></p>\n<p class=\"MsoNormal\"><i><span style=\"font-family:&quot;Calibri Light&quot;, sans-serif\">You will also find attached the new prices both in white label and red label promotion. Document\n<u>“Prices SEM17 Actions”</u>. </span></i></p>\n<p class=\"MsoNormal\"><i><span style=\"font-family:&quot;Calibri Light&quot;, sans-serif\">&nbsp;</span></i></p>\n<p class=\"MsoNormal\"><i><span style=\"font-family:&quot;Calibri Light&quot;, sans-serif\">Thank you\n</span></i><span style=\"font-family:&quot;Segoe UI Emoji&quot;, sans-serif\">😊</span><span style=\"font-family:&quot;Calibri Light&quot;, sans-serif\"></span></p>\n</div>\n</div>",
  "display_key": {
    "value": "25438",
    "display_value": "25438"
  },
  "due_by_time": {
    "value": "1745907700639",
    "display_value": "Apr 29, 2025 08:21 AM"
  },
  "is_reopened": false,
  "maintenance": null,
  "subcategory": {
    "id": "10918000001574387",
    "name": "Pricing"
  },
  "closure_info": {
    "closure_code": {
      "id": "10918000000044001",
      "name": "Éxito"
    },
    "closure_comments": "Aged request was closed",
    "requester_ack_comments": "Aged request was closed",
    "requester_ack_resolution": false
  },
  "created_time": {
    "value": "1745562100213",
    "display_value": "Apr 25, 2025 08:21 AM"
  },
  "deleted_time": null,
  "is_escalated": false,
  "request_type": {
    "id": "10918000000010007",
    "name": "Incidencia"
  },
  "time_elapsed": "8181000",
  "assigned_time": {
    "value": "1745570062436",
    "display_value": "Apr 25, 2025 10:34 AM"
  },
  "resolved_time": {
    "value": "1745570281262",
    "display_value": "Apr 25, 2025 10:38 AM"
  },
  "completed_time": {
    "value": "1745746569427",
    "display_value": "Apr 27, 2025 11:36 AM"
  },
  "responded_time": {
    "value": "1745570281310",
    "display_value": "Apr 25, 2025 10:38 AM"
  },
  "approval_status": null,
  "has_attachments": true,
  "unreplied_count": 0,
  "last_updated_time": {
    "value": "1745746569452",
    "display_value": "Apr 27, 2025 11:36 AM"
  },
  "linked_to_request": null,
  "is_service_request": false,
  "completed_by_denial": false,
  "email_ids_to_notify": [
    "evelyn.arnaiz@browniespain.com",
    "jasmina.molina@browniespain.com",
    "laura.serra@browniespain.com",
    "maria.perez@browniespain.com"
  ],
  "has_linked_requests": false,
  "notification_status": null,
  "cancel_flag_comments": null,
  "cancellation_requested": false,
  "is_first_response_overdue": false,
  "request_template_task_ids": [],
  "workflow_instance_details": null,
  "entity_instance_properties": [],
  "first_response_due_by_time": {
    "value": "1745821300426",
    "display_value": "Apr 28, 2025 08:21 AM"
  },
  "request_template_checklist_ids": []
}