#25432 · TIQUET PERDIDO
ID interno: 10918000007380647
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Procedimientos LSRetail
Tipo
Petición
Canal
CAU
SLA
—
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Petición
Creado
24/4/25, 16:26
Resuelto
25/4/25, 7:25
Actualizado
27/4/25, 7:36
Asignado
Apr 25, 2025 08:55 AM
Respondido
Apr 25, 2025 09:25 AM
Completado
Apr 27, 2025 09:36 AM
First resp. due
—
Due by
—
Tiempo de resolución
15.0 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenas tardes,
Unos clientes que vinieron en enero a hacer una compra perdieron el tíquet el cual necesitan para una factura que deben presentar ante una productora. Nos han pedido si por favor podemos enviárselos de nuevo, nosotras desde el TPV lo hemos intentado, pero al ser tan antiguo no nos deja. Nos han dicho que el justificante de clearone no les sirve tampoco, necesitarían el tíquet tal cual. El código es T0000000A07000037793.
Os adjuntamos la fotocopia que nos han facilitado por si vosotros podéis gestionarlo.
Muchas gracias de antemano.
¡Saludos! 😊
Resolución
Hola chicas
Adjunto el ticket que solicitasteis.
Un saludo.
JSON crudo (detalle completo)
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div>Hola chicas<br /></div><div><br /></div><div>Adjunto el ticket que solicitasteis.<br /></div><div><br /></div><div><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=4849016&ACTION=FILE\" orig_width=\"716\" orig_height=\"599\" width=\"716\" height=\"599\"><br /></div><div><br /></div><div><br /></div><div><br /></div><div><br /></div><div><br /></div><div>Un saludo.</div></div>",
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