#25421 · RV: Permisos teams- grupos/equipos
ID interno: 10918000007380473
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Software
Subcategoría
Suite O365
Tipo
Incidencia
Canal
SLA
SLA Soporte HQ
Grupo
Brownie (HQ)
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
—
Request Type
Incidencia
Creado
24/4/25, 9:09
Resuelto
24/4/25, 11:27
Actualizado
26/4/25, 11:35
Asignado
Apr 24, 2025 11:33 AM
Respondido
Apr 24, 2025 11:46 AM
Completado
Apr 26, 2025 01:35 PM
First resp. due
Apr 25, 2025 12:50 PM
Due by
Apr 28, 2025 12:50 PM
Tiempo de resolución
2.3 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Marc De Mena
Descripción
Hola,
Llevamos varias semanas desde post venta intentando tener un chat en teams con un externo: susana.martinez@concentrix.com y no conseguimos poder hablar con ella.
Por otro lado, necesitaríamos poder crear equipos en teams y no nos lo permite, ya que se indica esto:
Nos podeis ayudar?
|
Helena Martínez Sampedro |
C/ Castanyer 29
08022 - Barcelona, Spain +34 932 377 066 www.browniespain.com |
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La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada. |
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Resolución
Creado Equipo y asignados miembros.
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font-size:12pt; color:rgb(0, 0, 0)\">\n<br />\n</div>\n<div style=\"direction:ltr; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<img style=\"max-width:957px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4829445&ACTION=FILE\"></div>\n<div style=\"direction:ltr; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br />\n</div>\n<div style=\"direction:ltr; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nPor otro lado, necesitaríamos poder crear equipos en teams y no nos lo permite, ya que se indica esto: </div>\n<div style=\"direction:ltr; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br />\n</div>\n<div style=\"direction:ltr; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br />\n</div>\n<div style=\"direction:ltr; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<img style=\"max-width:957px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4829446&ACTION=FILE\"></div>\n<div style=\"direction:ltr; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br />\n</div>\n<div id=\"x_Signature\" class=\"x_elementToProof\">\n<p style=\"margin-top:0cm; margin-bottom:0px\"><span style=\"font-family:Arial, sans-serif; font-size:10pt\"> Nos podeis ayudar? </span></p>\n<p style=\"margin-top:0cm; margin-bottom:0px\"><span style=\"font-family:Arial, sans-serif; font-size:10pt\"><br />\n</span></p>\n<p style=\"margin-top:0cm; margin-bottom:0px\"><span style=\"font-family:Arial, sans-serif; font-size:10pt\"><br />\n</span></p>\n<table cellspacing=\"0\" cellpadding=\"0\" style=\"width:375pt; border-collapse:collapse; border-spacing:0px\">\n<tbody>\n<tr>\n<td style=\"width:172.5pt; height:108px; padding:0cm; vertical-align:top\">\n<p style=\"margin-top:0px; margin-bottom:0px\"><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><b>Helena Martínez Sampedro</b><br />\nPost Sales<br />\n<br />\n</span><span style=\"font-size:9pt; color:blue\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\" id=\"x_1730464957OWAb733cfab-fd2c-8a16-549a-5a8b2698ca78\" class=\"x_1730464957OWAAutoLink\" style=\"color:blue; margin-top:0px; margin-bottom:0px\"><img width=\"17\" height=\"17\" style=\"width:0.187in; height:0.187in; margin-top:0px; margin-bottom:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4829447&ACTION=FILE\"></a></span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"> </span><span style=\"font-size:9pt; color:blue\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\" id=\"x_1730464957OWA114556f5-4689-5ce0-5d6d-30b85424d43b\" class=\"x_1730464957OWAAutoLink\" style=\"color:blue; margin-top:0px; margin-bottom:0px\"><img width=\"17\" height=\"17\" style=\"width:0.187in; height:0.187in; margin-top:0px; margin-bottom:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4829448&ACTION=FILE\"></a></span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"> </span><span style=\"font-size:9pt; color:blue\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\" id=\"x_1730464957OWA251139e7-eeda-09e1-e697-a500c828b118\" class=\"x_1730464957OWAAutoLink\" style=\"color:blue; margin-top:0px; margin-bottom:0px\"><img width=\"17\" height=\"17\" style=\"width:0.187in; height:0.187in; margin-top:0px; margin-bottom:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4829449&ACTION=FILE\"></a></span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"> </span><span style=\"font-size:9pt; color:blue\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\" id=\"x_1730464957OWA34ee502e-4f0d-bfc3-a18d-0857757b6a73\" class=\"x_1730464957OWAAutoLink\" style=\"color:blue; margin-top:0px; margin-bottom:0px\"><img width=\"17\" height=\"17\" style=\"width:0.187in; height:0.187in; margin-top:0px; margin-bottom:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4829450&ACTION=FILE\"></a></span></p>\n</td>\n<td style=\"width:202.5pt; height:108px; border-left:1pt solid rgb(61, 61, 63); padding:0cm 0cm 0cm 15pt; vertical-align:top\">\n<p style=\"margin-top:0px; margin-bottom:0px\"><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">C/ Castanyer 29<br />\n</span></p>\n<p style=\"FONT-SIZE:10pt; MARGIN-BOTTOM:5pt; FONT-FAMILY:ARIAL; MARGIN-TOP:0pt\">\n </p>\n<p style=\"FONT-SIZE:10pt; MARGIN-BOTTOM:5pt; FONT-FAMILY:ARIAL; MARGIN-TOP:0pt\">\n</p>\n<table style=\"WIDTH:500px\" cellspacing=\"0\" cellpadding=\"0\" border=\"0\">\n<tbody>\n<tr>\n<td style=\"FONT-SIZE:9pt; FONT-FAMILY:Arial; WIDTH:230px; COLOR:rgb(61, 61, 63)\" valign=\"top\">\n<p style=\"FONT-SIZE:9pt; FONT-FAMILY:Arial\"><span style=\"FONT-SIZE:9pt\"><strong style=\"FONT-SIZE:9pt\">Helena Martínez</strong></span><br />\n<span style=\"FONT-SIZE:8pt\">Post Sales Manager</span><br />\n<br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_1730464957socialLink\" href=\"https://www.facebook.com/browniespain\"><img class=\"x_1730464957socialLink\" style=\"HEIGHT:18px; 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font-size:9pt\"> \n<a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" href=\"https://www.cepyme500.com/empresa/1566\"></a> </p>\n</td>\n</tr>\n<tr>\n<td style=\"FONT-SIZE:6pt; FONT-FAMILY:Arial; WIDTH:500px; COLOR:rgb(186, 186, 186); TEXT-ALIGN:justify\" valign=\"top\" colspan=\"2\">\nLa información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos\n han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión,\n portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com\n Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación,\n distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</td>\n</tr>\n</tbody>\n</table>\n<br />\n<p style=\"FONT-SIZE:10pt; MARGIN-BOTTOM:5pt; FONT-FAMILY:Arial; MARGIN-TOP:0px\">\n</p>\n08022 - Barcelona, Spain<br />\n+34 932 377 066<br />\n<br />\n<span style=\"font-size:9pt; color:rgb(155, 155, 155)\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\" id=\"x_1730464957OWA223008cb-be86-c097-428c-9023e7b8176e\" class=\"x_1730464957OWAAutoLink\" style=\"color:rgb(155, 155, 155); margin-top:0px; margin-bottom:0px\">www.browniespain.com</a></span>\n<p></p>\n</td>\n</tr>\n<tr>\n<td colspan=\"2\" style=\"width:375pt; height:103.925px; padding:0cm\">\n<p style=\"margin-top:0px; margin-bottom:0px\"><span style=\"font-size:9pt\"><img alt=\"FIRMA CORPORATIVA MAIL (4).jpg\" width=\"374\" height=\"99\" style=\"width:3.906in; height:1.041in; margin-top:0px; margin-bottom:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4829456&ACTION=FILE\"> \n </span></p>\n</td>\n</tr>\n<tr>\n<td colspan=\"2\" style=\"width:375pt; height:232px; padding:0cm; vertical-align:top\">\n<p style=\"text-align:justify; margin-top:0px; margin-bottom:12pt\"><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial\n y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos\n exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo\n su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:personal@browniespain.com\" id=\"x_1730464957OWA001ee546-8104-327e-7b11-6b7f46de3b1a\" class=\"x_1730464957OWAAutoLink\" style=\"margin-top:0px; margin-bottom:0px\">\npersonal@browniespain.com</a> Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede\n ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</span></p>\n</td>\n</tr>\n</tbody>\n</table>\n<p style=\"margin-top:0px; margin-bottom:0px\"> </p>\n<p style=\"margin-top:0px; margin-bottom:0px\"> </p>\n</div>\n</div>",
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