#25418 · RV: Inventario error
ID interno: 10918000007380381
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Software
Subcategoría
Nedap
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
24/4/25, 8:27
Resuelto
24/4/25, 9:24
Actualizado
26/4/25, 9:35
Asignado
Apr 24, 2025 10:42 AM
Respondido
Apr 24, 2025 11:24 AM
Completado
Apr 26, 2025 11:35 AM
First resp. due
Apr 25, 2025 10:27 AM
Due by
Apr 28, 2025 10:27 AM
Tiempo de resolución
1.0 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
Buenos dias ,
Necesito que miren que pasa con estos artigos porfa!
Gracias ,
Store Manager
Sara Baptista
De: Amoreiras
Enviado: martes, 22 de abril de 2025 10:14
Para: Eliana Garcia <eliana.garcia@browniespain.com>
Cc: Teresa Nunes <teresa.nunes@browniespain.com>
Asunto: Inventario error
Enviado: martes, 22 de abril de 2025 10:14
Para: Eliana Garcia <eliana.garcia@browniespain.com>
Cc: Teresa Nunes <teresa.nunes@browniespain.com>
Asunto: Inventario error
Buenos dias Eliana!
Tengo una pergunta es que ya habia notado ya no es la primera vez que en lo inventario me hace falta las mismas piezas es que ya no las tengo hace tiempo y ya habia dado como negativo pero queda saliendo en el inventario creo que sea un error podeis mirar ???
En adjunto print del inventario de 15/04 y de hoy com la falta de las misma piezas.
Gracias
Store Manager
Sara Baptista
Resolución
Buenos dias, Sara
Tal y como hemos hablado por teléfono estas etiquetas deben estar por ahi en la tienda o en un radio cerca, cuando finalices el invetario en la zebra debes irte a Nedap y entrar en el listado de diferencias y ignorar estas prendas... a mi me saldra la solicitud de aprobacion y de ignorar estas prendas.
Igualmente lo tengo en cuenta y en caso tal estaré atenta para ignorarlas yo tambien en caso de que no lo hagais vosotras.
Un saludo.
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div>Buenos dias, Sara<br /></div><div><br /></div><div>Tal y como hemos hablado por teléfono estas etiquetas deben estar por ahi en la tienda o en un radio cerca, cuando finalices el invetario en la zebra debes irte a Nedap y entrar en el listado de diferencias y ignorar estas prendas... a mi me saldra la solicitud de aprobacion y de ignorar estas prendas.<br /></div><div><br /></div><div>Igualmente lo tengo en cuenta y en caso tal estaré atenta para ignorarlas yo tambien en caso de que no lo hagais vosotras.<br /></div><div><br /></div><div>Un saludo.</div></div>",
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"description": "\n\n\n<div dir=\"ltr\" class=\"zm_6566615239511547898_parse_6369924317146884230\">\n<div class=\"x_189788836elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:11pt; color:rgb(0, 0, 0)\">\nBuenos dias , </div>\n<div class=\"x_189788836elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:11pt; color:rgb(0, 0, 0)\">\n<br />\n</div>\n<div class=\"x_189788836elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:11pt; color:rgb(0, 0, 0)\">\nNecesito que miren que pasa con estos artigos porfa!</div>\n<div class=\"x_189788836elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:11pt; color:rgb(0, 0, 0)\">\n<br />\n</div>\n<div class=\"x_189788836elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:11pt; color:rgb(0, 0, 0)\">\nGracias , </div>\n<div class=\"x_189788836elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:11pt; color:rgb(0, 0, 0)\">\n<br />\n</div>\n<div class=\"x_189788836elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:11pt; color:rgb(0, 0, 0)\">\nStore Manager </div>\n<div class=\"x_189788836elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:11pt; color:rgb(0, 0, 0)\">\nSara Baptista </div>\n<div id=\"x_189788836appendonsend\"></div>\n<hr style=\"width:98%\">\n<div id=\"x_189788836divRplyFwdMsg\" dir=\"ltr\"><font face=\"Calibri, sans-serif\" style=\"font-size:11pt\" color=\"#000000\"><b>De:</b> Amoreiras<br />\n<b>Enviado:</b> martes, 22 de abril de 2025 10:14<br />\n<b>Para:</b> Eliana Garcia <eliana.garcia@browniespain.com><br />\n<b>Cc:</b> Teresa Nunes <teresa.nunes@browniespain.com><br />\n<b>Asunto:</b> Inventario error</font>\n<div> </div>\n</div>\n\n<div dir=\"ltr\">\n<div class=\"x_elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:11pt; color:rgb(0, 0, 0)\">\nBuenos dias Eliana!</div>\n<div class=\"x_elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:11pt; color:rgb(0, 0, 0)\">\n<br />\n</div>\n<div class=\"x_elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:11pt; color:rgb(0, 0, 0)\">\nTengo una pergunta es que ya habia notado ya no es la primera vez que en lo inventario me hace falta las mismas piezas es que ya no las tengo hace tiempo y ya habia dado como negativo pero queda saliendo en el inventario creo que sea un error podeis mirar ???</div>\n<div class=\"x_elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:11pt; color:rgb(0, 0, 0)\">\n<br />\n</div>\n<div class=\"x_elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:11pt; color:rgb(0, 0, 0)\">\nEn adjunto print del inventario de 15/04 y de hoy com la falta de las misma piezas.</div>\n<div class=\"x_elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:11pt; color:rgb(0, 0, 0)\">\n<br />\n</div>\n<div class=\"x_elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:11pt; color:rgb(0, 0, 0)\">\n<br />\n</div>\n<div class=\"x_elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:11pt; color:rgb(0, 0, 0)\">\n<br />\n</div>\n<div class=\"x_elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:11pt; color:rgb(0, 0, 0)\">\nGracias </div>\n<div class=\"x_elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:11pt; color:rgb(0, 0, 0)\">\n<br />\n</div>\n<div class=\"x_elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:11pt; color:rgb(0, 0, 0)\">\nStore Manager </div>\n<div class=\"x_elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:11pt; color:rgb(0, 0, 0)\">\nSara Baptista </div>\n</div>\n</div>",
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