#25388 · RE: Nuevo Procedimiento Diario - Zebra

ID interno: 10918000007380015

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Estado

Cerrada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

Software

Subcategoría

Nedap

Tipo

Consulta

Canal

CAU

SLA

Grupo

Brownie (Tiendas)

Site

TIENDAS

Nivel

Nivel 1 - Primera Respuesta

Solicitante

Francesc Macià

Técnico

Eliana Garcia

Departamento

Tienda Francesc Macià (BCN)

Request Type

Consulta

Creado

23/4/25, 8:21

Resuelto

24/4/25, 9:59

Actualizado

26/4/25, 10:35

Asignado

Apr 24, 2025 08:48 AM

Respondido

Apr 24, 2025 11:59 AM

Completado

Apr 26, 2025 12:35 PM

First resp. due

Due by

Tiempo de resolución

25.6 h

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: Eliana Garcia

Descripción

Buenos días,

En Francesc Macià intentamos hacer este nuevo procedimiento como en el vídeo de la formación, y no encontramos con el inconveniente de que, en la opción de desplazar, no nos lee las etiquetas con facilidad. No lee más de 100 artículos en la zona de ventas. Por ejemplo, no lee nada del mueble de chicles ni la bisutería. No estamos seguras de que se esté realizando de manera correcta.

 

¿Nos podríais ayudar? ¿Se supone que debería leer todos los artículos?

 

Quedo a disposición,

Un saludo,

Beatriz Muñoz.

 

De: Maria Bultó <maria.bulto@browniespain.com>
Enviado el: martes, 22 de abril de 2025 16:48
Para: Tiendas <tiendas@browniespain.com>
CC: Area Manager <areamanager@browniespain.com>
Asunto: RV: Nuevo Procedimiento Diario - Zebra

 

 

Queridos equipos,

 

Como algunas sabéis, estamos trabajando en mejoras tecnológicas y una de ellas pasa por sacarle mejor partido a la Zebra.

 

En preparación para una futura implantación que nos permita usar la Zebra para reponer de forma más automática a lo largo del día, os pedimos que empecéis a realizar este proceso diario.

Esto puede ser al cierre o en la apertura.

 

Como veréis en el video, implica pasar la Zebra por la tienda y el almacén, y luego realizar la reposición que nos propone, moviendo ese producto de “Almacen” a “Tienda”.

 

Os pedimos que empecéis a implementarlo desde esta semana.

 

Lo tenéis colgado en Bizneo en el apartado de Formación.

 

Y también lo podéis ver en este link.

 

https://vimeo.com/1075260186

 

Gracias a todas!

 

 

 

Maria Bultó
Head of People Retail

   

C/ Castanyer 29
08022 - Barcelona, Spain
+34 932 377 066
+34 663 045 235
www.browniespain.com

FIRMA_CORPORATIVA_MAIL_20250408.jpg      

La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.

 

Resolución

Buenos días, Bea

Cierro ticket ya que lo hemos resuelto por llamada.

Un saludo.
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  "description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_8936463366400716422_parse_6876596659564871847\">\n<div class=\"x_1467277004WordSection1\">\n<p class=\"MsoNormal\">Buenos días, </p>\n<p class=\"MsoNormal\">En Francesc Macià intentamos hacer este nuevo procedimiento como en el vídeo de la formación, y no encontramos con el inconveniente de que, en la opción de desplazar, no nos lee las etiquetas con facilidad. No lee más de 100 artículos en\n la zona de ventas. Por ejemplo, no lee nada del mueble de chicles ni la bisutería. No estamos seguras de que se esté realizando de manera correcta.\n</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">¿Nos podríais ayudar? ¿Se supone que debería leer todos los artículos?</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Quedo a disposición, </p>\n<p class=\"MsoNormal\">Un saludo, </p>\n<p class=\"MsoNormal\">Beatriz Muñoz. </p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<div>\n<div style=\"border:none; border-top:solid rgb(225, 225, 225) 1pt; padding:3pt 0cm 0cm 0cm\">\n<p class=\"MsoNormal\"><b><span style=\"font-family:&quot;Calibri&quot;, sans-serif\">De:</span></b><span style=\"font-family:&quot;Calibri&quot;, sans-serif\"> Maria Bultó &lt;maria.bulto@browniespain.com&gt;\n<br />\n<b>Enviado el:</b> martes, 22 de abril de 2025 16:48<br />\n<b>Para:</b> Tiendas &lt;tiendas@browniespain.com&gt;<br />\n<b>CC:</b> Area Manager &lt;areamanager@browniespain.com&gt;<br />\n<b>Asunto:</b> RV: Nuevo Procedimiento Diario - Zebra</span></p>\n</div>\n</div>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Queridos equipos, </p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Como algunas sabéis, estamos trabajando en mejoras tecnológicas y una de ellas pasa por sacarle mejor partido a la Zebra.\n</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">En preparación para una futura implantación que nos permita usar la Zebra para reponer de forma más automática a lo largo del día, os pedimos que empecéis a realizar este proceso\n<b><u>diario</u></b>. </p>\n<p class=\"MsoNormal\">Esto puede ser al cierre o en la apertura. </p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Como veréis en el video, implica pasar la Zebra por la tienda y el almacén, y luego realizar la reposición que nos propone, moviendo ese producto de “Almacen” a “Tienda”.</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Os pedimos que empecéis a implementarlo <u>desde esta semana</u>.\n</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Lo tenéis colgado en Bizneo en el apartado de Formación.</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Y también lo podéis ver en este link. </p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://vimeo.com/1075260186\">https://vimeo.com/1075260186</a></p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Gracias a todas!</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p style=\"margin-top:0cm\"><span style=\"font-size:10pt; font-family:&quot;Arial&quot;, sans-serif\">&nbsp;</span></p>\n<table class=\"x_1467277004MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"width:375pt\">\n<tbody>\n<tr>\n<td width=\"230\" valign=\"top\" style=\"width:172.5pt; padding:0cm 0cm 0cm 0cm\">\n<p><b><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">Maria Bultó</span></b><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size:8pt; color:rgb(61, 61, 63)\">Head of People Retail</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n<br />\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4829017&amp;ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4829018&amp;ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4829019&amp;ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4829020&amp;ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"270\" valign=\"top\" style=\"width:202.5pt; border:none; border-left:solid rgb(61, 61, 63) 1pt; padding:0cm 0cm 0cm 15pt\">\n<p><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">C/ Castanyer 29<br />\n08022 - Barcelona, Spain<br />\n+34 932 377 066<br />\n+34&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color:rgb(61, 61, 63)\">663 045 235</span></a><br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"color:rgb(155, 155, 155)\">www.browniespain.com</span></a></span><span style=\"font-size:9pt\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\">\n<p><span style=\"font-size:9pt\"><img border=\"0\" width=\"375\" height=\"100\" style=\"width:3.9062in; height:1.0416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4829021&amp;ACTION=FILE\" alt=\"FIRMA_CORPORATIVA_MAIL_20250408.jpg\"></span><span style=\"font-size:9pt\">&nbsp;\n &nbsp; &nbsp;&nbsp;</span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" valign=\"top\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"margin-bottom:12pt; text-align:justify\"><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada,\n y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos\n por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición\n a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:personal@browniespain.com\">personal@browniespain.com</a> Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos\n que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</span></p>\n</td>\n</tr>\n</tbody>\n</table>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n</div>",
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