#25142 · PROGRAMA VRAY
ID interno: 10918000007174319
Estado
Cerrada
Prioridad
Normal
Urgencia
Normal
Impacto
Afecta al usuario
Categoría
Software
Subcategoría
Others
Tipo
Petición
Canal
CAU
SLA
—
Grupo
Brownie (HQ)
Site
HQ
Nivel
Nivel 2 - Técnico interno
Solicitante
Técnico
Departamento
Visual
Request Type
Petición
Creado
9/4/25, 11:21
Resuelto
6/5/25, 10:16
Actualizado
8/5/25, 10:40
Asignado
Apr 9, 2025 03:45 PM
Respondido
Apr 14, 2025 09:27 AM
Completado
May 8, 2025 12:40 PM
First resp. due
—
Due by
—
Tiempo de resolución
646.9 h
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Marc Giné
Descripción
Hola! buenas tardes!!
Hemos solicitado una licencia para el programa de Vray que trabaja en conjunto con el programa de Sketchup. Lo hemos hablado Mireia y yo ya con Joan García y nos han dado el ok.
Me podrían decir cuando tendré acceso a la licencia? para poder descargarla e instalarla
Quedo al pendiente de su respuesta.
Gracias! 🙂
|
Karla Martinez |
C/ Castanyer 29 |
|
|
|
|
La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a
la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso,
rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona
o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos
que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.
|
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Resolución
Se contrato la licencia añadiendo y creando la cuenta para Karla, se envia el correo de registro a Karla para que pueda instalar el software.
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"Zoho Puvi", Roboto, sans-serif; font-size:13px\"><div>Se contrato la licencia añadiendo y creando la cuenta para Karla, se envia el correo de registro a Karla para que pueda instalar el software.<br /></div></div>",
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"description": "\n\n\n<div dir=\"ltr\" class=\"zm_8015397721166633536_parse_7404559779616948234\">\n<div class=\"x_511947596elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nHola! buenas tardes!! </div>\n<div class=\"x_511947596elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br>\n</div>\n<div class=\"x_511947596elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nHemos solicitado una licencia para el programa de Vray que trabaja en conjunto con el programa de Sketchup. Lo hemos hablado Mireia y yo ya con Joan García y nos han dado el ok. </div>\n<div class=\"x_511947596elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br>\n</div>\n<div class=\"x_511947596elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nMe podrían decir cuando tendré acceso a la licencia? para poder descargarla e instalarla</div>\n<div class=\"x_511947596elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br>\n</div>\n<div class=\"x_511947596elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nQuedo al pendiente de su respuesta. </div>\n<div class=\"x_511947596elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nGracias! 🙂 </div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br>\n</div>\n<div id=\"x_511947596Signature\">\n<p style=\"margin-top:0pt; margin-bottom:5pt; font-family:ARIAL; font-size:10pt\">\n<br>\n</p>\n<table cellspacing=\"0\" cellpadding=\"0\" style=\"width:500px; border-collapse:collapse; border-spacing:0px\">\n<tbody>\n<tr>\n<td style=\"width:230px; height:80px; vertical-align:top; color:rgb(61, 61, 63)\">\n<p style=\"font-size:9pt\"><span style=\"font-weight:bolder\">Karla Martinez</span><br>\n<br>\n<br>\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\" id=\"x_511947596OWAa9c3255f-57fa-fd9c-ee9d-f5e3229a5a66\" class=\"x_socialLink OWAAutoLink\" style=\"margin-top:0px; margin-bottom:0px\"><img width=\"18\" height=\"18\" style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4657587&ACTION=FILE\"></a> <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\" id=\"x_511947596OWA525def66-38a3-1d0e-7d73-1e6e919bb3e3\" class=\"x_socialLink OWAAutoLink\" style=\"margin-top:0px; margin-bottom:0px\"><img width=\"18\" height=\"18\" style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4657588&ACTION=FILE\"></a> <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\" id=\"x_511947596OWAf2bca012-4f5e-1f7c-3a99-d6f7f87e0eeb\" class=\"x_socialLink OWAAutoLink\" style=\"margin-top:0px; margin-bottom:0px\"><img width=\"18\" height=\"18\" style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4657589&ACTION=FILE\"></a> <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\" id=\"x_511947596OWA3f29dfb9-5a8b-70f3-d293-5a36798db788\" class=\"x_socialLink OWAAutoLink\" style=\"margin-top:0px; margin-bottom:0px\"><img width=\"18\" height=\"18\" style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4657590&ACTION=FILE\"></a></p>\n</td>\n<td style=\"width:270px; height:80px; border-left-width:1px; border-left-style:solid; border-left-color:rgb(61, 61, 63); padding-left:20px; vertical-align:top\">\n<p style=\"font-size:9pt\"><span style=\"color:rgb(61, 61, 63)\">C/ Castanyer 29<br>\n08022 - Barcelona, Spain<br>\n+34 932 377 066<br>\n<br>\n</span><span style=\"color:rgb(155, 155, 155)\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\" id=\"x_511947596OWA9d7a51c7-e533-1b17-a97f-08227438afa1\" class=\"x_511947596OWAAutoLink\" style=\"color:rgb(155, 155, 155); margin-top:0px; margin-bottom:0px\">www.browniespain.com</a></span></p>\n</td>\n</tr>\n<tr>\n<td colspan=\"2\" style=\"width:500px; height:103px; vertical-align:middle\">\n<p style=\"font-size:9pt\"><img alt=\"FIRMA_CORPORATIVA_MAIL_20250408.jpg\" style=\"margin-top:0px; margin-bottom:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4657591&ACTION=FILE\"> \n </p>\n</td>\n</tr>\n<tr>\n<td colspan=\"2\" style=\"width:500px; height:110px; text-align:justify; vertical-align:top; color:rgb(186, 186, 186)\">\n<div style=\"text-align:justify; font-size:6pt\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a\n la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso,\n rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona\n o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos\n que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.<br>\n<br>\n</div>\n</td>\n</tr>\n</tbody>\n</table>\n</div>\n</div>",
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