#24981 · revisar replicaciones

ID interno: 10918000007124757

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Estado

Cerrada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al Negocio

Categoría

Comunicaciones

Subcategoría

WAN

Tipo

Petición

Canal

CAU

SLA

Grupo

Brownie (HQ)

Site

HQ

Nivel

Nivel 2 - Técnico interno

Solicitante

Sergio Marqués

Técnico

Marc Giné

Departamento

IT

Request Type

Petición

Creado

2/4/25, 12:53

Resuelto

28/5/25, 8:15

Actualizado

30/5/25, 8:49

Asignado

Apr 2, 2025 02:53 PM

Respondido

May 28, 2025 10:15 AM

Completado

May 30, 2025 10:49 AM

First resp. due

Due by

Tiempo de resolución

1339.4 h

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

No

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: Marc Giné

Descripción

Hola,

¿Podéis revisar las replicaciones de estas tiendas?

ECI Valladolid
ECI CADIZ
ECI GRANADA
Pamplona Carlos III
Plaza Rossio
ECI - PRECIADOS
ECI - ALICANTE

ECI – POZUELO

Adjunto algunos errores:
Texto

Descripción generada automáticamente



Un saludo.

Sergio Marqués Toribio
ERP Technician

   

C/ Castanyer 29
08022 - Barcelona, Spain
+34 932 377 066
+34 140
www.browniespain.com

FIRMA CORPORATIVA MAIL (4).jpg      

La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.


Resolución

revisadas y modificadas las configs de replicacion en estas y otras tiendas.
JSON crudo (detalle completo)
{
  "id": "10918000007124757",
  "sla": null,
  "mode": {
    "id": "10918000000168268",
    "name": "CAU",
    "internal_name": "CAU"
  },
  "site": {
    "id": "10918000000794001",
    "name": "HQ",
    "deleted": false,
    "is_default": true
  },
  "tags": [],
  "group": {
    "id": "10918000000199875",
    "name": "Brownie (HQ)",
    "site": {
      "id": "10918000000794001"
    },
    "deleted": false
  },
  "level": {
    "id": "10918000000168256",
    "name": "Nivel 2 - Técnico interno"
  },
  "assets": [],
  "impact": {
    "id": "10918000000009643",
    "name": "Afecta al Negocio"
  },
  "is_fcr": false,
  "status": {
    "id": "10918000000008029",
    "name": "Cerrada",
    "color": "#006600",
    "stop_timer": false,
    "in_progress": false,
    "internal_name": "Closed"
  },
  "is_read": true,
  "subject": "revisar replicaciones",
  "urgency": {
    "id": "10918000000009529",
    "name": "Alta"
  },
  "category": {
    "id": "10918000000193230",
    "name": "Comunicaciones",
    "deleted": false
  },
  "email_cc": [],
  "email_to": [],
  "priority": {
    "id": "10918000000008169",
    "name": "Normal",
    "color": "#006600"
  },
  "template": {
    "id": "10918000000008023",
    "name": "Incidencia",
    "image": "incident-icon",
    "layouts": [
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      },
      {
        "id": "10918000000102034",
        "name": "technician_layout"
      }
    ],
    "comments": "Interrupción o reducción de la calidad no planificada del Servicio",
    "inactive": false,
    "workflow": null,
    "has_tasks": false,
    "lifecycle": {
      "id": "10918000000183026",
      "name": "Ciclo de vida de una Solicitud",
      "inactive": false,
      "is_published": true
    },
    "checklists": [],
    "created_by": {
      "id": "10918000000007977",
      "name": "System",
      "site": null,
      "phone": null,
      "mobile": null,
      "email_id": null,
      "sms_mail": null,
      "job_title": "",
      "last_name": "",
      "photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
      "department": null,
      "first_name": "System",
      "user_scope": "internal_user",
      "employee_id": "",
      "is_vip_user": false,
      "sms_mail_id": null,
      "cost_per_hour": null,
      "is_technician": false
    },
    "is_default": true,
    "sort_index": "1",
    "user_groups": [],
    "created_time": {
      "value": "1169631000000",
      "display_value": "Jan 24, 2007 10:30 AM"
    },
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    "support_groups": [],
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          {
            "value": true,
            "scope_name": "requester_can_edit"
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        ]
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      {
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        "scopings": [
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      {
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        "scopings": [
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          {
            "value": true,
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    ],
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    "name": "Sergio Marqués",
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      "site": {
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  "resolution": {
    "content": "<div class=\"personalize-wrapper\" style=\"font-family:&quot;Zoho Puvi&quot;, Roboto, sans-serif; font-size:13px\"><div>revisadas y modificadas las configs de replicacion en estas y otras tiendas.<br /></div></div>",
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      "name": "Marc Giné",
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      "department": {
        "id": "10918000000174683",
        "name": "IT",
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      "first_name": "Marc",
      "user_scope": "internal_user",
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    "name": "Marc Giné",
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    "email_id": "marc.gine@browniespain.com",
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    "job_title": "Systems Technician",
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    "department": {
      "id": "10918000000174683"
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    "first_name": "Marc",
    "user_scope": "internal_user",
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  "description": "<div class=\"personalize-wrapper\" style=\"font-family:&quot;Zoho Puvi&quot;, Roboto, sans-serif; font-size:13px\"><p style=\"margin:0cm; font-size:11pt; font-family:Calibri, sans-serif; color:rgb(0, 0, 0); font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)\" class=\"x_MsoNormal\"></p><div>Hola,<br></div><div><br></div><div>¿Podéis revisar las replicaciones de estas tiendas?<br></div><div><br></div><div>ECI Valladolid<br></div><div>ECI CADIZ<br></div><div>ECI GRANADA<br></div><div>Pamplona Carlos III<br></div><div>Plaza Rossio<br></div><div>ECI - PRECIADOS<br></div><div>ECI - ALICANTE<br></div><p></p><p style=\"margin:0cm; font-size:11pt; font-family:Calibri, sans-serif; color:rgb(0, 0, 0); font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)\" class=\"x_MsoNormal\"></p><div>ECI – POZUELO<br></div><div><br></div><div>Adjunto algunos errores:<br></div><div><img style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline; color:inherit; cursor:pointer\" class=\"Do8Zj\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4618029&amp;ACTION=FILE\" id=\"x_Imagen_x0020_6\" alt=\"Texto\n\nDescripción generada automáticamente\" width=\"1211\" height=\"462\"><br></div><p></p><p style=\"color:rgb(0, 0, 0); font-size:15px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255); margin-top:0cm\"><span style=\"border:0px; font-style:inherit; font-variant:inherit; font-weight:inherit; font-stretch:inherit; font-size:10pt; line-height:inherit; font-family:Arial, sans-serif; font-size-adjust:inherit; margin:0px; padding:0px; vertical-align:baseline; color:inherit\"><br><br>Un saludo.</span></p><table style=\"font-style:normal; font-weight:400; font-stretch:inherit; font-size:15px; line-height:inherit; font-size-adjust:inherit; color:rgb(0, 0, 0); letter-spacing:normal; orphans:2; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255); width:375pt\" class=\"x_MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\"><tbody><tr><td style=\"white-space:normal !important; width:172.5pt; padding:0cm\" width=\"230\" valign=\"top\"><p><b><span style=\"border:0px; font-style:inherit; font-variant:inherit; font-weight:inherit; font-stretch:inherit; font-size:9pt; line-height:inherit; font-family:inherit; font-size-adjust:inherit; margin:0px; padding:0px; vertical-align:baseline; color:rgb(61, 61, 63) !important\">Sergio Marqués Toribio</span></b><span style=\"border:0px; font-style:inherit; font-variant:inherit; font-weight:inherit; font-stretch:inherit; font-size:9pt; line-height:inherit; font-family:inherit; font-size-adjust:inherit; margin:0px; padding:0px; vertical-align:baseline; color:rgb(61, 61, 63) !important\"><br></span><span style=\"border:0px; font-style:inherit; font-variant:inherit; font-weight:inherit; font-stretch:inherit; font-size:8pt; line-height:inherit; font-family:inherit; font-size-adjust:inherit; margin:0px; padding:0px; vertical-align:baseline; color:rgb(61, 61, 63) !important\">ERP Technician</span><span style=\"border:0px; font-style:inherit; font-variant:inherit; font-weight:inherit; font-stretch:inherit; font-size:9pt; line-height:inherit; font-family:inherit; font-size-adjust:inherit; margin:0px; padding:0px; vertical-align:baseline; color:rgb(61, 61, 63) !important\"><br><br></span><a target=\"_blank\" rel=\"noopener noreferrer\" style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline; color:rgb(5, 99, 193); text-decoration:underline\" title=\"https://www.facebook.com/browniespain\" href=\"https://www.facebook.com/browniespain\"><span style=\"border:0px; font-style:inherit; font-variant:inherit; font-weight:inherit; font-stretch:inherit; font-size:9pt; line-height:inherit; font-family:inherit; font-size-adjust:inherit; margin:0px; padding:0px; vertical-align:baseline; color:blue !important; text-decoration:none\"><img style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline; color:inherit\" class=\"Do8Zj\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4618030&amp;ACTION=FILE\" border=\"0\" id=\"x_Imagen_x0020_1\" width=\"18\" height=\"18\"></span></a><span style=\"border:0px; font-style:inherit; font-variant:inherit; font-weight:inherit; font-stretch:inherit; font-size:9pt; line-height:inherit; font-family:inherit; font-size-adjust:inherit; margin:0px; padding:0px; vertical-align:baseline; color:rgb(61, 61, 63) !important\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline; color:rgb(5, 99, 193); text-decoration:underline\" title=\"https://instagram.com/browniespain\" href=\"https://instagram.com/browniespain\"><span style=\"border:0px; font-style:inherit; font-variant:inherit; font-weight:inherit; font-stretch:inherit; font-size:9pt; line-height:inherit; font-family:inherit; font-size-adjust:inherit; margin:0px; padding:0px; vertical-align:baseline; color:blue !important; text-decoration:none\"><img style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline; color:inherit\" class=\"Do8Zj\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4618031&amp;ACTION=FILE\" border=\"0\" id=\"x_Imagen_x0020_2\" width=\"18\" height=\"18\"></span></a><span style=\"border:0px; font-style:inherit; font-variant:inherit; font-weight:inherit; font-stretch:inherit; font-size:9pt; line-height:inherit; font-family:inherit; font-size-adjust:inherit; margin:0px; padding:0px; vertical-align:baseline; color:rgb(61, 61, 63) !important\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline; color:rgb(5, 99, 193); text-decoration:underline\" title=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"border:0px; font-style:inherit; font-variant:inherit; font-weight:inherit; font-stretch:inherit; font-size:9pt; line-height:inherit; font-family:inherit; font-size-adjust:inherit; margin:0px; padding:0px; vertical-align:baseline; color:blue !important; text-decoration:none\"><img style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline; color:inherit\" class=\"Do8Zj\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4618032&amp;ACTION=FILE\" border=\"0\" id=\"x_Imagen_x0020_3\" width=\"18\" height=\"18\"></span></a><span style=\"border:0px; font-style:inherit; font-variant:inherit; font-weight:inherit; font-stretch:inherit; font-size:9pt; line-height:inherit; font-family:inherit; font-size-adjust:inherit; margin:0px; padding:0px; vertical-align:baseline; color:rgb(61, 61, 63) !important\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline; color:rgb(5, 99, 193); text-decoration:underline\" title=\"https://es.linkedin.com/company/brownie\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"border:0px; font-style:inherit; font-variant:inherit; font-weight:inherit; font-stretch:inherit; font-size:9pt; line-height:inherit; font-family:inherit; font-size-adjust:inherit; margin:0px; padding:0px; vertical-align:baseline; color:blue !important; text-decoration:none\"><img style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline; color:inherit\" class=\"Do8Zj\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4618033&amp;ACTION=FILE\" border=\"0\" id=\"x_Imagen_x0020_4\" width=\"18\" height=\"18\"></span></a></p></td><td style=\"white-space:normal !important; width:202.5pt; border-top:none; border-right:none; border-bottom:none; border-left:1pt solid rgb(61, 61, 63); padding:0cm 0cm 0cm 15pt\" width=\"270\" valign=\"top\"><p><span style=\"border:0px; font-style:inherit; font-variant:inherit; font-weight:inherit; font-stretch:inherit; font-size:9pt; line-height:inherit; font-family:inherit; font-size-adjust:inherit; margin:0px; padding:0px; vertical-align:baseline; color:rgb(61, 61, 63) !important\">C/ Castanyer 29<br>08022 - Barcelona, Spain<br>+34 932 377 066<br>+34&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline; color:rgb(5, 99, 193); text-decoration:underline\" title=\"tel:\"><span style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline; color:rgb(61, 61, 63) !important\">140</span></a><br><a target=\"_blank\" rel=\"noopener noreferrer\" style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline; color:rgb(5, 99, 193); text-decoration:underline\" title=\"http://www.browniespain.com/\" href=\"http://www.browniespain.com/\"><span style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline; color:rgb(155, 155, 155)\">www.browniespain.com</span></a></span></p></td></tr><tr><td style=\"white-space:normal !important; width:375pt; padding:0cm\" width=\"500\" colspan=\"2\"><p><span style=\"border:0px; font-style:inherit; font-variant:inherit; font-weight:inherit; font-stretch:inherit; font-size:9pt; line-height:inherit; font-family:inherit; font-size-adjust:inherit; margin:0px; padding:0px; vertical-align:baseline; color:inherit\"><img style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline; color:inherit; cursor:pointer\" class=\"Do8Zj\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4618034&amp;ACTION=FILE\" border=\"0\" id=\"x__x0030_.tl0h5jxqmb\" alt=\"FIRMA CORPORATIVA MAIL (4).jpg\" width=\"375\" height=\"100\">&nbsp; &nbsp; &nbsp;&nbsp;</span><br></p></td></tr><tr><td style=\"white-space:normal !important; width:375pt; padding:0cm\" width=\"500\" colspan=\"2\" valign=\"top\"><p style=\"margin:0cm 0cm 12pt; font-size:11pt; font-family:Calibri, sans-serif; text-align:justify\" class=\"x_MsoNormal\"><span style=\"border:0px; font-style:inherit; font-variant:inherit; font-weight:inherit; font-stretch:inherit; font-size:6pt; line-height:inherit; font-family:inherit; font-size-adjust:inherit; margin:0px; padding:0px; vertical-align:baseline; color:rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:personal@browniespain.com\">personal@browniespain.com</a> Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</span><br></p></td></tr></tbody></table><div><br></div></div>",
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