#24789 · RE: incidencia
ID interno: 10918000007023723
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
—
Departamento
Tiendas
Request Type
Incidencia
Creado
25/3/25, 18:03
Resuelto
—
Actualizado
26/3/25, 16:00
Asignado
—
Respondido
Mar 26, 2025 05:00 PM
Completado
—
First resp. due
Mar 26, 2025 07:03 PM
Due by
Mar 27, 2025 07:03 PM
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: — sin asignar —
Descripción
Buenas tardes, os vuelvo a comentar no puedo realizar cobros con american express por datafono externo.
gracias
un saludo
De: Zielo Pozuelo
Enviado: sábado, 8 de marzo de 2025 14:08
Para: Soporte <soporte@browniespain.com>
Cc: Vanesa Martin <vanesa.martin@browniespain.com>
Asunto: incidencia
Enviado: sábado, 8 de marzo de 2025 14:08
Para: Soporte <soporte@browniespain.com>
Cc: Vanesa Martin <vanesa.martin@browniespain.com>
Asunto: incidencia
Buenas tardes, os informo no se pueden realizar cobros con american express por el datafono externo.
Gracias
Un saludo
Resolución
Es un ticket para administracion no para IT
JSON crudo (detalle completo)
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"description": "\n\n\n<div dir=\"ltr\" class=\"zm_7019324118891327399_parse_8113029500261194915\">\n<div class=\"x_1157332549elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nBuenas tardes, os vuelvo a comentar no puedo realizar cobros con american express por datafono externo.</div>\n<div class=\"x_1157332549elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br>\n</div>\n<div class=\"x_1157332549elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\ngracias </div>\n<div class=\"x_1157332549elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nun saludo </div>\n<div id=\"x_1157332549appendonsend\"></div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br>\n</div>\n<hr style=\"width:98%\">\n<div dir=\"ltr\" id=\"x_1157332549divRplyFwdMsg\"><span style=\"font-family:Calibri, sans-serif; font-size:11pt; color:rgb(0, 0, 0)\"><b>De:</b> Zielo Pozuelo<br>\n<b>Enviado:</b> sábado, 8 de marzo de 2025 14:08<br>\n<b>Para:</b> Soporte <soporte@browniespain.com><br>\n<b>Cc:</b> Vanesa Martin <vanesa.martin@browniespain.com><br>\n<b>Asunto:</b> incidencia</span>\n<div> </div>\n</div>\n<p style=\"margin:0cm; font-family:Aptos, sans-serif; font-size:12pt\">Buenas tardes, os informo no se pueden realizar cobros con american express por el datafono externo.</p>\n<p style=\"margin:0cm; font-family:Aptos, sans-serif; font-size:12pt\"> </p>\n<p style=\"margin:0cm; font-family:Aptos, sans-serif; font-size:12pt\">Gracias</p>\n<p style=\"margin:0cm; font-family:Aptos, sans-serif; font-size:12pt\"> </p>\n<p style=\"margin:0cm; font-family:Aptos, sans-serif; font-size:12pt\">Un saludo</p>\n</div>",
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