#24148 · PROBLEMAS SHAREPOINT

ID interno: 10918000006835305

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Estado

Cerrada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

Software

Subcategoría

Suite O365

Tipo

Incidencia

Canal

E-Mail

SLA

SLA Soporte HQ

Grupo

Abisma (HQ)

Site

HQ

Nivel

Nivel 2 - Técnico interno

Solicitante

Rocío Subías

Técnico

Marc De Mena

Departamento

Request Type

Incidencia

Creado

3/3/25, 12:05

Resuelto

1/8/25, 10:03

Actualizado

4/8/25, 7:16

Asignado

Mar 17, 2025 01:44 PM

Respondido

Mar 3, 2025 03:39 PM

Completado

Aug 3, 2025 12:57 PM

First resp. due

Mar 7, 2025 04:14 PM

Due by

Mar 10, 2025 04:14 PM

Tiempo de resolución

3622.0 h

Overdue

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

No

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: Marc De Mena

Descripción

Hola,

 

He ido detectando que ocasionalmente se me borran datos de celdas del sharepoint, por ejemplo hoy he visto que me ha desaparecido la fecha pedido de algunos modelos, SUNNY TERRACOTA, SUNNY ANTRACITA, MOON Y ROCIO, tenia una descarga hecha que  os pongo abajo y podeis ver que si estaba rellenado

 

SHAREPOINT 03/03: Sharepoint compras, V25, Pestaña ROCIO

 

V25 Compras.xlsx

 

DESCARGA EXCEL:

 

 

Tambien tengo problemas de formatos de fechas, pongo la fecha en formato DD/MM/AAA y aparentemente esta bien, pero cuando clicko encima o alguien se descarga el sharepoint se vuelve a formato americano MM/DD/AAAA, solo me pasa en algunas celdas,

 

Aparentemente esta correcto 04/12

 

Cuando haces click en la fecha, a pesar de salir bien en la parte de la celda, aparece un calendario que me sale que esta en abril,

 

 

 

Gracias,

 

Rocío Subías
Buyer

   

C/ Castanyer 29
08022 - Barcelona, Spain
+34 932 377 066
+34 102
www.browniespain.com

FIRMA CORPORATIVA MAIL (3).jpg      

La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.

 

Resolución

No news, good news
JSON crudo (detalle completo)
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  "description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_2010240207548174421_parse_4276008042458447933\">\n<div class=\"x_1429399858WordSection1\">\n<p class=\"MsoNormal\">Hola, </p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">He ido detectando que ocasionalmente se me borran datos de celdas del sharepoint, por ejemplo hoy he visto que me ha desaparecido la fecha pedido de algunos modelos, SUNNY TERRACOTA, SUNNY ANTRACITA, MOON Y ROCIO, tenia una descarga hecha\n que &nbsp;os pongo abajo y podeis ver que si estaba rellenado </p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\"><b><span>SHAREPOINT 03/03: Sharepoint compras, V25, Pestaña ROCIO\n</span></b></p>\n<p class=\"MsoNormal\"><span>&nbsp;</span></p>\n<p class=\"MsoNormal\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://browniegroupsp.sharepoint.com/:x:/r/sites/COMPRAS/_layouts/15/doc2.aspx?sourcedoc=%7B11319ddc-785e-41e8-a0d4-9886abf0bc0e%7D&amp;action=edit&amp;activeCell=%27RO%27!X103&amp;wdinitialsession=f5515b07-6a62-0902-6509-b074b4a13671&amp;wdrldsc=14&amp;wdrldc=1&amp;wdrldr=AccessTokenExpiredWarningUnauthenticated%2CRefreshin\"><span class=\"x_1429399858MsoSmartlink\"><span style=\"text-decoration:none\"><img border=\"0\" width=\"16\" height=\"16\" style=\"width:0.1666in; height:0.1666in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4425233&amp;ACTION=FILE\"></span></span><span class=\"x_1429399858MsoSmartlink\">\n<span>V25 Compras.xlsx</span></span></a><span></span></p>\n<p class=\"MsoNormal\"><img border=\"0\" width=\"1513\" height=\"368\" style=\"width:15.7604in; height:3.8333in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4425234&amp;ACTION=FILE\"></p>\n<p class=\"MsoNormal\"><b>&nbsp;</b></p>\n<p class=\"MsoNormal\"><b>DESCARGA EXCEL:</b></p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p style=\"margin-top:0cm\"><span style=\"font-size:10pt; font-family:&quot;Arial&quot;, sans-serif\"><img border=\"0\" width=\"1445\" height=\"143\" style=\"width:15.052in; height:1.4895in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4425235&amp;ACTION=FILE\"></span></p>\n<p style=\"margin-top:0cm\"><span style=\"font-size:10pt; font-family:&quot;Arial&quot;, sans-serif\">&nbsp;</span></p>\n<p style=\"margin-top:0cm\"><span style=\"font-size:11pt\">Tambien tengo problemas de formatos de fechas, pongo la fecha en formato DD/MM/AAA y aparentemente esta bien, pero cuando clicko encima o alguien se descarga el sharepoint se\n vuelve a formato americano MM/DD/AAAA, solo me pasa en algunas celdas, </span></p>\n<p style=\"margin-top:0cm\"><span style=\"font-size:10pt; font-family:&quot;Arial&quot;, sans-serif\">&nbsp;</span></p>\n<p style=\"margin-top:0cm\"><span style=\"font-size:10pt; font-family:&quot;Arial&quot;, sans-serif\">Aparentemente esta correcto 04/12</span></p>\n<p style=\"margin-top:0cm\"><span style=\"font-size:10pt; font-family:&quot;Arial&quot;, sans-serif\">&nbsp;</span></p>\n<p style=\"margin-top:0cm\"><span style=\"font-size:10pt; font-family:&quot;Arial&quot;, sans-serif\"><img border=\"0\" width=\"1401\" height=\"160\" style=\"width:14.5937in; height:1.6666in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4425236&amp;ACTION=FILE\"></span></p>\n<p style=\"margin-top:0cm\"><span style=\"font-size:10pt; font-family:&quot;Arial&quot;, sans-serif\">Cuando haces click en la fecha, a pesar de salir bien en la parte de la celda, aparece un calendario que me sale que esta en abril,\n</span></p>\n<p style=\"margin-top:0cm\"><span style=\"font-size:10pt; font-family:&quot;Arial&quot;, sans-serif\">&nbsp;</span></p>\n<p style=\"margin-top:0cm\"><span style=\"font-size:10pt; font-family:&quot;Arial&quot;, sans-serif\"><img border=\"0\" width=\"867\" height=\"500\" style=\"width:9.0312in; height:5.2083in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4425237&amp;ACTION=FILE\"></span></p>\n<p style=\"margin-top:0cm\"><span style=\"font-size:10pt; font-family:&quot;Arial&quot;, sans-serif\">&nbsp;</span></p>\n<p style=\"margin-top:0cm\"><span style=\"font-size:10pt; font-family:&quot;Arial&quot;, sans-serif\">&nbsp;</span></p>\n<p style=\"margin-top:0cm\"><span style=\"font-size:10pt; font-family:&quot;Arial&quot;, sans-serif\">Gracias,\n</span></p>\n<p style=\"margin-top:0cm\"><span style=\"font-size:10pt; font-family:&quot;Arial&quot;, sans-serif\">&nbsp;</span></p>\n<table class=\"x_1429399858MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"width:375pt\">\n<tbody>\n<tr>\n<td width=\"230\" valign=\"top\" style=\"width:172.5pt; padding:0cm 0cm 0cm 0cm\">\n<p><b><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">Rocío Subías</span></b><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br>\n</span><span style=\"font-size:8pt; color:rgb(61, 61, 63)\">Buyer</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br>\n<br>\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4425238&amp;ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4425239&amp;ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4425240&amp;ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size:9pt; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4425241&amp;ACTION=FILE\"></span></a><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"270\" valign=\"top\" style=\"width:202.5pt; border:none; border-left:solid rgb(61, 61, 63) 1pt; padding:0cm 0cm 0cm 15pt\">\n<p><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">C/ Castanyer 29<br>\n08022 - Barcelona, Spain<br>\n+34 932 377 066<br>\n+34&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color:rgb(61, 61, 63)\">102</span></a><br>\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"color:rgb(155, 155, 155)\">www.browniespain.com</span></a></span><span style=\"font-size:9pt\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\">\n<p><span style=\"font-size:9pt\"><img border=\"0\" width=\"375\" height=\"100\" style=\"width:3.9062in; height:1.0416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4425242&amp;ACTION=FILE\" alt=\"FIRMA CORPORATIVA MAIL (3).jpg\">&nbsp; &nbsp; &nbsp;&nbsp;</span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" valign=\"top\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"margin-bottom:12pt; text-align:justify\"><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada,\n y está</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\"> </span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento\n de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos,\n dirigiendo su petición a la dirección postal c/ Neptú, 14</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">–Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje\n al destinatario, o ha recibido esta comunicación por error, le informamos que está</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\">totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección\n arriba mencionada.</span><span style=\"font-size:6pt; color:rgb(186, 186, 186)\"></span></p>\n</td>\n</tr>\n</tbody>\n</table>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n</div>",
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