#24027 · RE: Bolso Tachas Grande
ID interno: 10918000006776087
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
—
Grupo
Brownie (Tiendas)
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Expansión
Request Type
Incidencia
Creado
27/2/25, 9:02
Resuelto
—
Actualizado
27/2/25, 10:06
Asignado
Feb 27, 2025 10:02 AM
Respondido
Feb 27, 2025 11:06 AM
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Eliana Garcia
Descripción
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C/ Castanyer 29 |
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La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a
la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso,
rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona
o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos
que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.
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Enviado: jueves, 27 de febrero de 2025 9:36
Para: París Saint Germain <parissaintgermain@browniespain.com>; Soporte <soporte@browniespain.com>; Producto <producto@browniespain.com>; Ecommerce <ecommerce@browniespain.com>; Carlota Canela <carlota.canela@browniespain.com>
Cc: Meryl Bertrand <meryl.bertrand@browniespain.com>; Velizy 2 <velizy2@browniespain.com>
Asunto: RE: Bolso Tachas Grande
Hola chicas,
El precio correcto para Francia es 69,9.
@Ecommerce @Carlota Canela hay que modificar el precio en el online de Francia.
Gracias!
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C/ Castanyer
29 |
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| La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada. | |
De: París Saint Germain <parissaintgermain@browniespain.com>
Enviado el: miércoles, 26 de febrero de 2025 19:32
Para: Soporte <soporte@browniespain.com>; Producto <producto@browniespain.com>
CC: Meryl Bertrand <meryl.bertrand@browniespain.com>; Velizy 2 <velizy2@browniespain.com>
Asunto: Bolso Tachas Grande
Buenos dias,
Este bolso esta en 59.90€ en el sitio Web y en la tienda esta 69.90€.
Me podrian decir cual es el precio real por avor?
Gracias de antemano,
Atentamente.
Sabrina.
Resolución
JSON crudo (detalle completo)
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"description": "\n\n\n<div dir=\"ltr\" class=\"zm_4727933192415398092_parse_7703187917922838278\">\n<div class=\"x_1345737587elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:11pt; color:rgb(0, 0, 0)\">\nHola Concha,</div>\n<div class=\"x_1345737587elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:11pt; color:rgb(0, 0, 0)\">\n<br>\n</div>\n<div class=\"x_1345737587elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:11pt; color:rgb(0, 0, 0)\">\nPrecio modificado en la web.</div>\n<div class=\"x_1345737587elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:11pt; color:rgb(0, 0, 0)\">\n<br>\n</div>\n<div class=\"x_1345737587elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:11pt; color:rgb(0, 0, 0)\">\nGracias por avisarnos 🙂</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:11pt; color:rgb(0, 0, 0)\">\n<br>\n</div>\n<div id=\"x_1345737587Signature\">\n<p style=\"margin-top:0pt; margin-bottom:5pt; font-family:ARIAL; font-size:10pt\">\n<br>\n</p>\n<table cellspacing=\"0\" cellpadding=\"0\" style=\"width:500px; border-collapse:collapse; border-spacing:0px\">\n<tbody>\n<tr>\n<td style=\"width:230px; height:80px; vertical-align:top; color:rgb(61, 61, 63)\">\n<p style=\"font-size:9pt\"><span style=\"font-weight:bolder\">Carlota Canela</span><br>\n<span style=\"font-size:8pt\">E-Commerce Product Merchandiser</span><br>\n<br>\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\" class=\"x_socialLink\" style=\"margin-top:0px; margin-bottom:0px\"><img width=\"18\" height=\"18\" style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4383062&ACTION=FILE\"></a> <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\" class=\"x_socialLink\" style=\"margin-top:0px; margin-bottom:0px\"><img width=\"18\" height=\"18\" style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4383063&ACTION=FILE\"></a> <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\" class=\"x_socialLink\" style=\"margin-top:0px; margin-bottom:0px\"><img width=\"18\" height=\"18\" style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4383064&ACTION=FILE\"></a> <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\" class=\"x_socialLink\" style=\"margin-top:0px; margin-bottom:0px\"><img width=\"18\" height=\"18\" style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4383065&ACTION=FILE\"></a></p>\n</td>\n<td style=\"width:270px; height:80px; border-left:1px solid rgb(61, 61, 63); padding-left:20px; vertical-align:top\">\n<p style=\"font-size:9pt\"><span style=\"color:rgb(61, 61, 63)\">C/ Castanyer 29<br>\n08022 - Barcelona, Spain<br>\n+34 932 377 066<br>\n<br>\n</span><span style=\"color:rgb(155, 155, 155)\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\" style=\"color:rgb(155, 155, 155); margin-top:0px; margin-bottom:0px\">www.browniespain.com</a></span></p>\n</td>\n</tr>\n<tr>\n<td colspan=\"2\" style=\"width:500px; height:103px; vertical-align:middle\">\n<p style=\"font-size:9pt\"><img alt=\"FIRMA CORPORATIVA MAIL (3).jpg\" style=\"margin-top:0px; margin-bottom:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4383066&ACTION=FILE\"> </p>\n</td>\n</tr>\n<tr>\n<td colspan=\"2\" style=\"width:500px; height:121px; text-align:justify; vertical-align:top; color:rgb(186, 186, 186)\">\n<div style=\"text-align:justify; font-size:6pt\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a\n la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso,\n rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona\n o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos\n que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.<br>\n<br>\n</div>\n</td>\n</tr>\n</tbody>\n</table>\n</div>\n<div id=\"x_1345737587appendonsend\"></div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:11pt; color:rgb(0, 0, 0)\">\n<br>\n</div>\n<hr style=\"width:98%\">\n<div id=\"x_1345737587divRplyFwdMsg\" dir=\"ltr\"><font face=\"Calibri, sans-serif\" color=\"#000000\" style=\"font-size:11pt\"><b>De:</b> Concha Iglesias <concha.iglesias@browniespain.com><br>\n<b>Enviado:</b> jueves, 27 de febrero de 2025 9:36<br>\n<b>Para:</b> París Saint Germain <parissaintgermain@browniespain.com>; Soporte <soporte@browniespain.com>; Producto <producto@browniespain.com>; Ecommerce <ecommerce@browniespain.com>; Carlota Canela <carlota.canela@browniespain.com><br>\n<b>Cc:</b> Meryl Bertrand <meryl.bertrand@browniespain.com>; Velizy 2 <velizy2@browniespain.com><br>\n<b>Asunto:</b> RE: Bolso Tachas Grande</font>\n<div> </div>\n</div>\n\n<div lang=\"ES\" style=\"\">\n<div class=\"x_WordSection1\">\n<p class=\"x_MsoNormal\"><span style=\"font-family:"Calibri", sans-serif\">Hola chicas,\n</span></p>\n<p class=\"x_MsoNormal\"><span style=\"font-family:"Calibri", sans-serif\"> </span></p>\n<p class=\"x_MsoNormal\"><span style=\"font-family:"Calibri", sans-serif\">El precio correcto para Francia es 69,9.\n</span></p>\n<p class=\"x_MsoNormal\"><span style=\"font-family:"Calibri", sans-serif\"> </span></p>\n<p class=\"x_MsoNormal\"><span style=\"font-family:"Calibri", sans-serif\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:ecommerce@browniespain.com\" id=\"x_1345737587OWAAM3C8C4FA69C0A4DCC8EC3921C322E6F5C\"><span style=\"font-family:"Calibri", sans-serif; text-decoration:none\">@Ecommerce</span></a>\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:carlota.canela@browniespain.com\" id=\"x_1345737587OWAAM9A3C7CBE541740C3851A6DBE1C82EA54\">\n<span style=\"font-family:"Calibri", sans-serif; text-decoration:none\">@Carlota Canela</span></a> hay que modificar el precio en el online de Francia.</span></p>\n<p class=\"x_MsoNormal\"><span style=\"font-family:"Calibri", sans-serif\"> </span></p>\n<p class=\"x_MsoNormal\"><span style=\"font-family:"Calibri", sans-serif\">Gracias!</span></p>\n<p class=\"x_MsoNormal\"><span> </span></p>\n<p style=\"font-size:10pt; margin-bottom:5pt; font-family:ARIAL; margin-top:0pt\"> </p>\n<p style=\"font-size:10pt; margin-bottom:5pt; font-family:ARIAL; margin-top:0pt\"></p>\n<table cellspacing=\"0\" cellpadding=\"0\" border=\"0\" style=\"width:500px\">\n<tbody>\n<tr>\n<td valign=\"top\" style=\"font-size:9pt; font-family:Arial; width:230px; color:rgb(61, 61, 63)\">\n<p style=\"font-size:9pt; font-family:Arial\"><span style=\"font-size:9pt\"><strong style=\"font-size:9pt\">Concha Iglesias</strong></span><br>\n<span style=\"font-size:8pt\">Product Manager</span><br>\n<br>\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\" class=\"x_socialLink\"><img class=\"x_socialLink\" border=\"0\" width=\"18\" height=\"18\" style=\"height:18px; width:18px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4383067&ACTION=FILE\"></a> <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\" class=\"x_socialLink\"><img class=\"x_socialLink\" border=\"0\" width=\"18\" height=\"18\" style=\"height:18px; width:18px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4383068&ACTION=FILE\"></a> <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\" class=\"x_socialLink\"><img class=\"x_socialLink\" border=\"0\" width=\"18\" height=\"18\" style=\"height:18px; width:18px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4383069&ACTION=FILE\"></a> <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\" class=\"x_socialLink\"><img class=\"x_socialLink\" border=\"0\" width=\"18\" height=\"18\" style=\"height:18px; width:18px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4383070&ACTION=FILE\"></a></p>\n</td>\n<td valign=\"top\" style=\"font-size:10pt; font-family:Arial; width:270px; padding-left:20px; border-left:rgb(61, 61, 63) 1px solid\">\n<p style=\"font-size:9pt; font-family:Arial\"><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><span style=\"font-size:9pt; color:rgb(0, 0, 0)\"><span style=\"color:rgb(0, 0, 0)\"><span style=\"font-size:9pt; color:rgb(0, 0, 0)\"><span style=\"font-size:9pt; color:rgb(0, 0, 0)\">C/ Castanyer\n 29<br>\n08022 - Barcelona, Spain</span></span></span><br>\n</span>+34 932 377 066<br>\n</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">+34 <a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" style=\"font-size:9pt; text-decoration:none; color:rgb(61, 61, 63)\">102</a><br>\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\" title=\"\" style=\"font-size:9pt; color:rgb(155, 155, 155)\">www.browniespain.com</a>\n</span></p>\n</td>\n</tr>\n<tr>\n<td valign=\"middle\" colspan=\"2\" style=\"font-size:9pt; font-family:Arial; width:500px\">\n<p style=\"font-size:9pt; font-family:Arial\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&utm_source=email_signature&utm_medium=banner\" title=\"\"></a><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&utm_source=email_signature&utm_medium=banner\" title=\"\"></a><img border=\"0\" alt=\"FIRMA CORPORATIVA MAIL (3).jpg\" style=\"font-family:Arial; font-size:9pt\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4383071&ACTION=FILE\"> \n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.cepyme500.com/empresa/1566\" title=\"\">\n</a> </p>\n</td>\n</tr>\n<tr>\n<td valign=\"top\" colspan=\"2\" style=\"font-size:6pt; font-family:Arial; width:500px; color:rgb(186, 186, 186); text-align:justify\">\nLa información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos\n han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión,\n portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com\n Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación,\n distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</td>\n</tr>\n</tbody>\n</table>\n<br>\n<p style=\"font-size:10pt; margin-bottom:5pt; font-family:Arial; margin-top:0px\"></p>\n<div>\n<div style=\"border:none; border-top:solid rgb(225, 225, 225) 1pt; padding:3pt 0cm 0cm 0cm\">\n<p class=\"x_MsoNormal\"><b><span style=\"font-size:11pt; font-family:"Calibri", sans-serif\">De:</span></b><span style=\"font-size:11pt; font-family:"Calibri", sans-serif\"> París Saint Germain <parissaintgermain@browniespain.com>\n<br>\n<b>Enviado el:</b> miércoles, 26 de febrero de 2025 19:32<br>\n<b>Para:</b> Soporte <soporte@browniespain.com>; Producto <producto@browniespain.com><br>\n<b>CC:</b> Meryl Bertrand <meryl.bertrand@browniespain.com>; Velizy 2 <velizy2@browniespain.com><br>\n<b>Asunto:</b> Bolso Tachas Grande</span></p>\n</div>\n</div>\n<p class=\"x_MsoNormal\"> </p>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"color:black\">Buenos dias,</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"color:black\"> </span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"color:black\">Este bolso esta en 59.90€ en el sitio Web y en la tienda esta 69.90€.</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"color:black\"> </span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"color:black\">Me podrian decir cual es el precio real por avor?</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"color:black\"> </span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"color:black\">Gracias de antemano, </span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"color:black\"> </span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"color:black\">Atentamente.</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"color:black\"> </span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"color:black\">Sabrina.</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"color:black\"> </span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"color:black\"><img border=\"0\" width=\"481\" height=\"640\" style=\"width:5.0104in; height:6.6666in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4383072&ACTION=FILE\"></span><span style=\"color:black\"></span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"color:black\"> </span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"color:black\"><img border=\"0\" width=\"360\" height=\"640\" style=\"width:3.75in; height:6.6666in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4383073&ACTION=FILE\"></span><span style=\"color:black\"></span></p>\n</div>\n</div>\n</div>\n</div>",
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