#23386 · Re: PEDIDO PRECIO

ID interno: 10918000006558205

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Estado

Cancelada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

Subcategoría

Tipo

Incidencia

Canal

E-Mail

SLA

Grupo

Site

TIENDAS

Nivel

Nivel 1 - Primera Respuesta

Solicitante

Meryl Bertrand

Técnico

Departamento

Ventas

Request Type

Incidencia

Creado

31/1/25, 16:13

Resuelto

Actualizado

3/2/25, 7:17

Asignado

Respondido

Feb 3, 2025 08:17 AM

Completado

First resp. due

Due by

Tiempo de resolución

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

No

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: — sin asignar —

Descripción


Hola,

En el sitio web tambien están de rebajas pero nunca hemos tenido la informacion, nos podeis decir cuanto antes si es un error o no? 

Gracias,

 


Meryl Bertrand
Country Manager France

   

C/ Castanyer 29
08022 - Barcelona, Spain
+34 932 377 066
+33 678134649
www.browniespain.com

FIRMA CORPORATIVA MAIL (3).jpg      

La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.



From: Velizy 2 <velizy2@browniespain.com>
Sent: Friday, January 31, 2025 5:10:43 PM
To: Concha Iglesias <concha.iglesias@browniespain.com>; Meryl Bertrand <meryl.bertrand@browniespain.com>
Subject: TR: PEDIDO PRECIO
 


De : Velizy 2
Envoyé : vendredi 31 janvier 2025 17:09
À : Soporte <soporte@browniespain.com>
Objet : PEDIDO PRECIO
 
Hola tenemos un problema con estos tres referencias de chaquetas
S25-0653-003-705  
W25-0663-004-801
S25-0595-005-704
que pasan rebajas en la caja pero estaba en la nueva colleccion  y no sabemos desde quando estaba pasado en promocion entonces no estamos seguras si es un error o no?

gracias

Resolución

No es incidencia
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  "description": "\n\n<div class=\"zm_1646284052668364806_parse_1877120041488702759\">\n<div><br>\n</div>\n<div id=\"x_1428204948ms-outlook-mobile-signature\" dir=\"auto\">\n<div dir=\"auto\">Hola,</div>\n<div dir=\"auto\"><br>\n</div>\n<div dir=\"auto\">En el sitio web tambien están de rebajas pero nunca hemos tenido la informacion, nos podeis decir cuanto antes si es un error o no?&nbsp;</div>\n<div dir=\"auto\"><br>\n</div>\n<div dir=\"auto\">Gracias,</div>\n<div id=\"x_1428204948c2_mobile_7818695e-8716-433c-a019-74a9e16ea9f8\" style=\"line-height:normal\">\n<p style=\"FONT-SIZE:10pt; MARGIN-BOTTOM:5pt; FONT-FAMILY:ARIAL; MARGIN-TOP:0pt\">&nbsp;</p>\n<p style=\"FONT-SIZE:10pt; MARGIN-BOTTOM:5pt; FONT-FAMILY:ARIAL; MARGIN-TOP:0pt\"><br>\n</p>\n<p style=\"FONT-SIZE:10pt; MARGIN-BOTTOM:5pt; FONT-FAMILY:ARIAL; MARGIN-TOP:0pt\"></p>\n<table style=\"WIDTH:500px\">\n<tbody>\n<tr>\n<td style=\"font-size:9pt; font-family:Arial; width:230px; color:rgb(61, 61, 63)\" valign=\"top\">\n<p style=\"FONT-SIZE:9pt; FONT-FAMILY:Arial\"><span style=\"FONT-SIZE:9pt\"><strong style=\"FONT-SIZE:9pt\">Meryl Bertrand</strong></span><br>\n<span style=\"FONT-SIZE:8pt\">Country Manager France</span><br>\n<br>\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><img style=\"HEIGHT:18px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4239186&amp;ACTION=FILE\" width=\"18\" height=\"18\"></a>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><img style=\"HEIGHT:18px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4239187&amp;ACTION=FILE\" width=\"18\" height=\"18\"></a>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><img style=\"HEIGHT:18px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4239188&amp;ACTION=FILE\" width=\"18\" height=\"18\"></a>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><img style=\"HEIGHT:18px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4239189&amp;ACTION=FILE\" width=\"18\" height=\"18\"></a></p>\n</td>\n<td style=\"FONT-SIZE:10pt; FONT-FAMILY:Arial; WIDTH:270px; PADDING-LEFT:20px; BORDER-LEFT:rgb(61, 61, 63) 1px solid\" valign=\"top\">\n<p style=\"FONT-SIZE:9pt; FONT-FAMILY:Arial\"><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><span style=\"FONT-SIZE:9pt\">C/ Castanyer 29<br>\n08022 - Barcelona, Spain<br>\n</span>+34 932 377 066<br>\n</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">+33&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" style=\"font-size:9pt; text-decoration:none; color:rgb(61, 61, 63)\">678134649</a><br>\n<a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" style=\"font-size:9pt; color:rgb(155, 155, 155)\" href=\"http://www.browniespain.com/\">www.browniespain.com</a>\n</span></p>\n</td>\n</tr>\n<tr>\n<td style=\"width:500px; font-size:9pt; font-family:Arial\" valign=\"middle\" colspan=\"2\">\n<p style=\"FONT-SIZE:9pt; FONT-FAMILY:Arial\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&amp;utm_source=email_signature&amp;utm_medium=banner\" title=\"\"></a><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=4239190&amp;ACTION=FILE\" alt=\"FIRMA CORPORATIVA MAIL (3).jpg\" style=\"max-width:100%\">&nbsp;\n &nbsp; &nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" href=\"https://www.cepyme500.com/empresa/1566\"></a>&nbsp;</p>\n</td>\n</tr>\n<tr>\n<td style=\"font-size:6pt; font-family:Arial; width:500px; text-align:justify; color:rgb(186, 186, 186)\" valign=\"top\" colspan=\"2\">\nLa información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos\n han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión,\n portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com\n Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación,\n distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</td>\n</tr>\n</tbody>\n</table>\n<br>\n<p style=\"FONT-SIZE:10pt; MARGIN-BOTTOM:5pt; FONT-FAMILY:Arial; MARGIN-TOP:0px\"></p>\n</div>\n<div><br>\n</div>\n</div>\n<hr style=\"width:98%\">\n<div id=\"x_1428204948divRplyFwdMsg\" dir=\"ltr\"><font face=\"Calibri, sans-serif\" style=\"font-size:11pt\" color=\"#000000\"><b>From:</b> Velizy 2 &lt;velizy2@browniespain.com&gt;<br>\n<b>Sent:</b> Friday, January 31, 2025 5:10:43 PM<br>\n<b>To:</b> Concha Iglesias &lt;concha.iglesias@browniespain.com&gt;; Meryl Bertrand &lt;meryl.bertrand@browniespain.com&gt;<br>\n<b>Subject:</b> TR: PEDIDO PRECIO</font>\n<div>&nbsp;</div>\n</div>\n\n<div dir=\"ltr\">\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n</div>\n<div class=\"x_elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br>\n</div>\n<div id=\"x_appendonsend\"></div>\n<hr style=\"width:98%\">\n<div id=\"x_divRplyFwdMsg\" dir=\"ltr\"><font face=\"Calibri, sans-serif\" color=\"#000000\" style=\"font-size:11pt\"><b>De :</b> Velizy 2<br>\n<b>Envoyé :</b> vendredi 31 janvier 2025 17:09<br>\n<b>À :</b> Soporte &lt;soporte@browniespain.com&gt;<br>\n<b>Objet :</b> PEDIDO PRECIO</font>\n<div>&nbsp;</div>\n</div>\n\n<div dir=\"ltr\">\n<div class=\"x_x_elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nHola tenemos un problema con estos tres referencias de chaquetas</div>\n<div class=\"x_x_elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nS25-0653-003-705&nbsp;&nbsp;</div>\n<div class=\"x_x_elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nW25-0663-004-801</div>\n<div class=\"x_x_elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nS25-0595-005-704</div>\n<div class=\"x_x_elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nque pasan rebajas en la caja pero estaba en la nueva colleccion&nbsp; y no sabemos desde quando estaba pasado en promocion entonces no estamos seguras si es un error o no?</div>\n<div class=\"x_x_elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br>\n</div>\n<div class=\"x_x_elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\ngracias</div>\n</div>\n</div>\n</div>",
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