#23386 · Re: PEDIDO PRECIO

ID interno: 10918000006558205

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Estado

Cancelada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

—

Subcategoría

—

Tipo

Incidencia

Canal

E-Mail

SLA

—

Grupo

—

Site

TIENDAS

Nivel

Nivel 1 - Primera Respuesta

Solicitante

Meryl Bertrand

Técnico

—

Departamento

Ventas

Request Type

Incidencia

Creado

31/1/25, 16:13

Resuelto

—

Actualizado

3/2/25, 7:17

Asignado

—

Respondido

Feb 3, 2025 08:17 AM

Completado

—

First resp. due

—

Due by

—

Tiempo de resolución

—

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

No

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: — sin asignar —

Descripción


Hola,

En el sitio web tambien están de rebajas pero nunca hemos tenido la informacion, nos podeis decir cuanto antes si es un error o no? 

Gracias,

 


Meryl Bertrand
Country Manager France

   

C/ Castanyer 29
08022 - Barcelona, Spain
+34 932 377 066
+33 678134649
www.browniespain.com

FIRMA CORPORATIVA MAIL (3).jpg      

La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.



From: Velizy 2 <velizy2@browniespain.com>
Sent: Friday, January 31, 2025 5:10:43 PM
To: Concha Iglesias <concha.iglesias@browniespain.com>; Meryl Bertrand <meryl.bertrand@browniespain.com>
Subject: TR: PEDIDO PRECIO
 


De : Velizy 2
Envoyé : vendredi 31 janvier 2025 17:09
À : Soporte <soporte@browniespain.com>
Objet : PEDIDO PRECIO
 
Hola tenemos un problema con estos tres referencias de chaquetas
S25-0653-003-705  
W25-0663-004-801
S25-0595-005-704
que pasan rebajas en la caja pero estaba en la nueva colleccion  y no sabemos desde quando estaba pasado en promocion entonces no estamos seguras si es un error o no?

gracias

Resolución

No es incidencia
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  "description": "\n\n<div class=\"zm_1646284052668364806_parse_1877120041488702759\">\n<div><br>\n</div>\n<div id=\"x_1428204948ms-outlook-mobile-signature\" dir=\"auto\">\n<div dir=\"auto\">Hola,</div>\n<div dir=\"auto\"><br>\n</div>\n<div dir=\"auto\">En el sitio web tambien están de rebajas pero nunca hemos tenido la informacion, nos podeis decir cuanto antes si es un error o no?&nbsp;</div>\n<div dir=\"auto\"><br>\n</div>\n<div dir=\"auto\">Gracias,</div>\n<div id=\"x_1428204948c2_mobile_7818695e-8716-433c-a019-74a9e16ea9f8\" style=\"line-height:normal\">\n<p style=\"FONT-SIZE:10pt; MARGIN-BOTTOM:5pt; FONT-FAMILY:ARIAL; MARGIN-TOP:0pt\">&nbsp;</p>\n<p style=\"FONT-SIZE:10pt; MARGIN-BOTTOM:5pt; FONT-FAMILY:ARIAL; MARGIN-TOP:0pt\"><br>\n</p>\n<p style=\"FONT-SIZE:10pt; MARGIN-BOTTOM:5pt; FONT-FAMILY:ARIAL; MARGIN-TOP:0pt\"></p>\n<table style=\"WIDTH:500px\">\n<tbody>\n<tr>\n<td style=\"font-size:9pt; font-family:Arial; width:230px; color:rgb(61, 61, 63)\" valign=\"top\">\n<p style=\"FONT-SIZE:9pt; FONT-FAMILY:Arial\"><span style=\"FONT-SIZE:9pt\"><strong style=\"FONT-SIZE:9pt\">Meryl Bertrand</strong></span><br>\n<span style=\"FONT-SIZE:8pt\">Country Manager France</span><br>\n<br>\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><img style=\"HEIGHT:18px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4239186&amp;ACTION=FILE\" width=\"18\" height=\"18\"></a>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><img style=\"HEIGHT:18px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4239187&amp;ACTION=FILE\" width=\"18\" height=\"18\"></a>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><img style=\"HEIGHT:18px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4239188&amp;ACTION=FILE\" width=\"18\" height=\"18\"></a>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><img style=\"HEIGHT:18px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=4239189&amp;ACTION=FILE\" width=\"18\" height=\"18\"></a></p>\n</td>\n<td style=\"FONT-SIZE:10pt; FONT-FAMILY:Arial; WIDTH:270px; PADDING-LEFT:20px; BORDER-LEFT:rgb(61, 61, 63) 1px solid\" valign=\"top\">\n<p style=\"FONT-SIZE:9pt; FONT-FAMILY:Arial\"><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><span style=\"FONT-SIZE:9pt\">C/ Castanyer 29<br>\n08022 - Barcelona, Spain<br>\n</span>+34 932 377 066<br>\n</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\">+33&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" style=\"font-size:9pt; text-decoration:none; color:rgb(61, 61, 63)\">678134649</a><br>\n<a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" style=\"font-size:9pt; color:rgb(155, 155, 155)\" href=\"http://www.browniespain.com/\">www.browniespain.com</a>\n</span></p>\n</td>\n</tr>\n<tr>\n<td style=\"width:500px; font-size:9pt; font-family:Arial\" valign=\"middle\" colspan=\"2\">\n<p style=\"FONT-SIZE:9pt; FONT-FAMILY:Arial\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&amp;utm_source=email_signature&amp;utm_medium=banner\" title=\"\"></a><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=4239190&amp;ACTION=FILE\" alt=\"FIRMA CORPORATIVA MAIL (3).jpg\" style=\"max-width:100%\">&nbsp;\n &nbsp; &nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" href=\"https://www.cepyme500.com/empresa/1566\"></a>&nbsp;</p>\n</td>\n</tr>\n<tr>\n<td style=\"font-size:6pt; font-family:Arial; width:500px; text-align:justify; color:rgb(186, 186, 186)\" valign=\"top\" colspan=\"2\">\nLa información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos\n han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión,\n portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com\n Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación,\n distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</td>\n</tr>\n</tbody>\n</table>\n<br>\n<p style=\"FONT-SIZE:10pt; MARGIN-BOTTOM:5pt; FONT-FAMILY:Arial; MARGIN-TOP:0px\"></p>\n</div>\n<div><br>\n</div>\n</div>\n<hr style=\"width:98%\">\n<div id=\"x_1428204948divRplyFwdMsg\" dir=\"ltr\"><font face=\"Calibri, sans-serif\" style=\"font-size:11pt\" color=\"#000000\"><b>From:</b> Velizy 2 &lt;velizy2@browniespain.com&gt;<br>\n<b>Sent:</b> Friday, January 31, 2025 5:10:43 PM<br>\n<b>To:</b> Concha Iglesias &lt;concha.iglesias@browniespain.com&gt;; Meryl Bertrand &lt;meryl.bertrand@browniespain.com&gt;<br>\n<b>Subject:</b> TR: PEDIDO PRECIO</font>\n<div>&nbsp;</div>\n</div>\n\n<div dir=\"ltr\">\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n</div>\n<div class=\"x_elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br>\n</div>\n<div id=\"x_appendonsend\"></div>\n<hr style=\"width:98%\">\n<div id=\"x_divRplyFwdMsg\" dir=\"ltr\"><font face=\"Calibri, sans-serif\" color=\"#000000\" style=\"font-size:11pt\"><b>De :</b> Velizy 2<br>\n<b>Envoyé :</b> vendredi 31 janvier 2025 17:09<br>\n<b>À :</b> Soporte &lt;soporte@browniespain.com&gt;<br>\n<b>Objet :</b> PEDIDO PRECIO</font>\n<div>&nbsp;</div>\n</div>\n\n<div dir=\"ltr\">\n<div class=\"x_x_elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nHola tenemos un problema con estos tres referencias de chaquetas</div>\n<div class=\"x_x_elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nS25-0653-003-705&nbsp;&nbsp;</div>\n<div class=\"x_x_elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nW25-0663-004-801</div>\n<div class=\"x_x_elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nS25-0595-005-704</div>\n<div class=\"x_x_elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nque pasan rebajas en la caja pero estaba en la nueva colleccion&nbsp; y no sabemos desde quando estaba pasado en promocion entonces no estamos seguras si es un error o no?</div>\n<div class=\"x_x_elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br>\n</div>\n<div class=\"x_x_elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\ngracias</div>\n</div>\n</div>\n</div>",
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