#22516 · EXT: Case CS0502204 opened-manchas

ID interno: 10918000006193527

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Estado

Cancelada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

Subcategoría

Tipo

Incidencia

Canal

E-Mail

SLA

Grupo

Site

HQ

Nivel

Nivel 1 - Primera Respuesta

Solicitante

DoNotReply Canon Service Desk

Técnico

Departamento

Request Type

Incidencia

Creado

31/12/24, 11:00

Resuelto

Actualizado

7/1/25, 15:52

Asignado

Respondido

Jan 7, 2025 04:52 PM

Completado

First resp. due

Due by

Tiempo de resolución

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

No

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: — sin asignar —

Descripción

 

 

 

 
 
 

Su Número de Caso es: CS0502204

Categoría: Hardware

Subcategoría: PQ - Print/Scan/Copy - Lines/Spots/Smudge

Código de Error:

Número de Serie: NPPA008043

Referencia de Cliente: 6165996

Persona de Contacto: Sandra Torreblanca

Teléfono de Contacto: +34932115621

 

Descripción del asunto: Todas las hojas están saliendo con manchas/puntos (añadir el color). Non-Less maintenance Device. COH: 10-20. Contacto: Miguel Bru, +34965126854

Dirección del Producto: TEXTILES Y CONFECCIONES BROWNIE SL

Ubicación del Producto: PLANTA 4



Muchas gracias,

Servicio y Soporte de Canon

 

 

 

 
Ref:MSG3661203_yAykON5T6kD6KMJy3Nrt

ATENCIÓN: Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.

Resolución

no es incidencia
JSON crudo (detalle completo)
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Non-Less maintenance Device. COH:\n 10-20. Contacto: Miguel Bru, +34965126854<br>\n<br>\nDirección del Producto: TEXTILES Y CONFECCIONES BROWNIE SL<br>\n<br>\nUbicación del Producto: PLANTA 4</span></p>\n<p><br>\n<br>\n</p>\n<div style=\"font-family:Verdana, Geneva, sans-serif; color:rgb(102, 102, 102); font-size:11px; margin-bottom:5px\">\nMuchas gracias,</div>\n<br>\n<div style=\"font-family:Verdana, Geneva, sans-serif; color:rgb(102, 102, 102); font-size:11px\">\nServicio y Soporte de Canon</div>\n<img style=\"margin:0; padding:0; border:0; display:block\" src=\"http://www.canon-europe.com//Images/cornerBottomLeft_tcm13-929371.gif\" alt=\"\" width=\"4\" height=\"4\"><br>\n<img style=\"margin:0; padding:0; border:0; display:block\" src=\"http://www.canon-europe.com//Images/cornerBottomRight_tcm13-929372.gif\" alt=\"\" width=\"4\" height=\"4\"></td>\n</tr>\n<tr style=\"height:1px\">\n<td style=\"font-size:0%; line-height:1px; width:635.453px; height:1px\" colspan=\"2\" align=\"left\" valign=\"top\" bgcolor=\"#cc0000\">\n&nbsp;</td>\n</tr>\n</tbody>\n</table>\n<p>&nbsp;</p>\n<p>&nbsp;</p>\n<div>&nbsp;</div>\n<div style=\"display:inline\">Ref:MSG3661203_yAykON5T6kD6KMJy3Nrt</div>\n<p></p>\n<div style=\"background-color:rgb(255, 235, 156); width:100%; border-style:solid; border-color:rgb(156, 101, 0); border-width:1pt; padding:2pt; font-size:10pt; line-height:12pt; font-family:&quot;Calibri&quot;; color:Black; text-align:left\">\n<span style=\"color:rgb(156, 101, 0)\">ATENCIÓN:</span> Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.</div>\n<br>\n<p></p>\n</div>",
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