#22496 · EXT: Broadcom Account Migration Notice

ID interno: 10918000006193317

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Estado

Cancelada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

—

Subcategoría

—

Tipo

Incidencia

Canal

E-Mail

SLA

—

Grupo

—

Site

HQ

Nivel

Nivel 1 - Primera Respuesta

Solicitante

broadcom-noreply@broadcom.com

Técnico

—

Departamento

—

Request Type

Incidencia

Creado

30/12/24, 14:58

Resuelto

—

Actualizado

31/12/24, 7:17

Asignado

—

Respondido

Dec 31, 2024 08:17 AM

Completado

—

First resp. due

—

Due by

—

Tiempo de resolución

—

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

No

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: — sin asignar —

Descripción

Broadcom Inc Logo

Dear Valued Customer,

Broadcom Inc., is modifying our authentication technology and will require you to activate your account after the transition is complete. Please note, no action is required at this time.

The change is planned for Jan 21, 2025. Closer to this transition date you will see additional instructions in the Broadcom Support Portal outlining the actions you will need to take.

Once the transition is complete, upon first login you will be required to:

  1. Create a new password
  2. Set up multi-factor authentication (if prompted)

Once the above is complete, you will be logged into the Broadcom Support Portal where you will continue to have access to all your Broadcom Products & Services as before.

If you experience any issues after we have transitioned to the new technology:

  1. Please first try and resolve your issue by using Broadcom's Self Service Bot (i.e. password reset, MFA configuration, etc.).
  2. Otherwise, please contact Broadcom Customer Care.

Thank you,
Broadcom Support

Broadcom 3401 Hillview Ave, Palo Alto California 94304 United States of America
Copyright © 2024 Broadcom. All Rights Reserved. The term "Broadcom" refers to Broadcom Inc. and/or its subsidiaries.

DO NOT REPLY TO THIS MESSAGE.
If you require Customer Service or Technical Support, please follow this link. You can also access and view VMware's PRIVACY POLICY

ATENCIÓN: Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.

Resolución

no es incidencia
JSON crudo (detalle completo)
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  "description": "\n\n\n\n\n<div style=\"font-family:Arial, sans-serif; color:rgb(0, 0, 0)\" class=\"zm_7240361003952214105_parse_3687596879899721091\">\n<div style=\"text-align:center; padding-top:20px; padding-bottom:20px\"><img src=\"https://cdn.cookielaw.org/logos/8153b982-ae11-46a0-b7c2-6e4e3b591d72/8a37f712-8eb0-4967-9ca7-343409702cfa/5228da75-715f-4d1a-9262-2662775eb1ce/Broadcom_Logo_Red-Black_no-tag.png\" alt=\"Broadcom Inc Logo\" style=\"width:250px\">\n</div>\n<div class=\"x_1250739262content\" style=\"font-size:14px\">\n<p class=\"x_1250739262p_top\">Dear Valued Customer,</p>\n<p class=\"x_1250739262p_body\">Broadcom Inc., is modifying our authentication technology and will require you to activate your account after the transition is complete.\n<strong><u>Please note, no action is required at this time.</u></strong></p>\n<p class=\"x_1250739262p_body\">The change is planned for <strong>Jan 21, 2025</strong>. Closer to this transition date you will see additional instructions in the Broadcom Support Portal outlining the actions you will need to take.</p>\n<p class=\"x_1250739262p_body\">Once the transition is complete, upon first login you will be required to:<br>\n</p>\n<ol>\n<li>Create a new password</li><li>Set up multi-factor authentication (if prompted)</li></ol>\n<p></p>\n<p class=\"x_1250739262p_body\">Once the above is complete, you will be logged into the <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://support.broadcom.com\">\nBroadcom Support Portal</a> where you will continue to have access to all your Broadcom Products &amp; Services as before.</p>\n<p class=\"x_1250739262p_body\">If you experience any issues after we have transitioned to the new technology:<br>\n</p>\n<ol>\n<li>Please first try and resolve your issue by using <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://support.broadcom.com\">\nBroadcom's Self Service Bot</a> (i.e. password reset, MFA configuration, etc.).</li><li>Otherwise, please contact <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://support.broadcom.com/web/ecx/contact-support\">\nBroadcom Customer Care</a>.</li></ol>\n<p></p>\n<p class=\"x_1250739262p_body\">Thank you,<br>\nBroadcom Support</p>\n<p class=\"x_1250739262footer\">Broadcom 3401 Hillview Ave, Palo Alto California 94304 United States of America<br>\nCopyright © 2024 Broadcom. All Rights Reserved. The term &quot;Broadcom&quot; refers to Broadcom Inc. and/or its subsidiaries.</p>\n<p class=\"x_1250739262footer\">DO NOT REPLY TO THIS MESSAGE.<br>\nIf you require Customer Service or Technical Support, please follow this <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://support.broadcom.com/web/ecx/contact-support\">\nlink</a>. You can also access and view VMware's <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.broadcom.com/company/legal/privacy/policy\">\nPRIVACY POLICY</a></p>\n</div>\n<p></p>\n<div style=\"background-color:rgb(255, 235, 156); width:100%; border-style:solid; border-color:rgb(156, 101, 0); border-width:1pt; padding:2pt; font-size:10pt; line-height:12pt; font-family:&quot;Calibri&quot;; color:Black; text-align:left\">\n<span style=\"color:rgb(156, 101, 0)\">ATENCIÓN:</span> Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.</div>\n<br>\n<p></p>\n</div>",
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