#22402 · Incidencia pedido online Beatriz Palacios Gomez

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    "content": "<div class=\"personalize-wrapper\" style=\"font-family:&quot;PT Sans&quot;, Arial, Helvetica, sans-serif, sans-serif; font-size:13px\">Se ha redirigido al departamento correspondiente.<br><br><br>Un saludo.</div>",
    "submitted_by": {
      "id": "10918000003903199",
      "name": "Eliana Garcia",
      "site": {
        "id": "10918000000794001",
        "name": "HQ",
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      "email_id": "eliana.garcia@browniespain.com",
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      "last_name": "Garcia",
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      "department": {
        "id": "10918000000174683",
        "name": "IT",
        "site": {
          "id": "10918000000794001"
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      "first_name": "Eliana",
      "user_scope": "internal_user",
      "employee_id": "eliana.garcia",
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      "sms_mail_id": null,
      "cost_per_hour": "0",
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    "submitted_on": {
      "value": "1735039893429",
      "display_value": "Dec 24, 2024 12:31 PM"
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  "description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_1024383262146432756_parse_4178675773091577505\">\n<div class=\"x_603166712WordSection1\">\n<p class=\"MsoNormal\">Buenos días,</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Ayer vino una clienta a recoger su &nbsp;pedido online a tienda. Ella no había recibido ningún correo de confirmación &nbsp;ni el correo con el código para la recogida.\n</p>\n<p class=\"MsoNormal\">Pudo ver que ya estaba en la tienda porque lo miro desde web.</p>\n<p class=\"MsoNormal\">Nos comentó que ya llevaba unos días esperando a que llegase el pedido y que, además, era para Navidad y le corría prisa. Como no queríamos una clienta enfadada, se lo entregamos y le cogimos sus datos.</p>\n<p class=\"MsoNormal\">El pedido sigue apareciendo en click&amp;collect pero no podemos hacer el picking. ¿nos podríais ayudar a solucionarlo?</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Dejamos los datos de la clienta y el número de pedido.</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Nombre: Beatriz Palacios Gomez</p>\n<p class=\"MsoNormal\">Nº: CO0465666</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Disculpad las molestias.</p>\n<p class=\"MsoNormal\">Un saludo.</p>\n<p class=\"MsoNormal\">Ana.</p>\n</div>\n</div>",
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    "display_value": "Dec 24, 2024 12:10 PM"
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