#22375 · incidencia stocks/reaprovisionamiento tiendas España S25-0696-001-704
ID interno: 10918000006168013
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
—
Grupo
—
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
—
Request Type
Incidencia
Creado
23/12/24, 14:36
Resuelto
—
Actualizado
21/2/25, 11:01
Asignado
Dec 24, 2024 11:12 AM
Respondido
Feb 21, 2025 12:01 PM
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Luis Boix
Descripción
Hola Piero,
Hemos detectado un expediente X con el modelo S25-0696-001-704. Este modelo de novedad de la semana pasada ha vendido muy bien, pero en el libro de reaprovisionamiento de ayer domingo 22/12 no nos aparece ninguna tienda de España para este artículo. Aparecen únicamente tiendas de Portugal y Francia.
Adjunto el detalle del cálculo de ayer para que veas que no aparecen las líneas de las tiendas que comento. Por favor, podemos revisa a qué se puede deber esto? Necesitamos que se arregle con urgencia para que en el cálculo del viernes a primera hora esto quede solucionado.
Gracias!
|
Marta Lara |
C/ Castanyer 29 |
| La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada. | |
Resolución
Solvenrtado en su momento.
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"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_6362958574603242589_parse_9106118626990136794\">\n<div class=\"x_490161763WordSection1\">\n<p class=\"MsoNormal\">Hola Piero,</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Hemos detectado un expediente X con el modelo <span style=\"color:black\">\nS25-0696-001-704. Este modelo de novedad de la semana pasada ha vendido muy bien, pero en el libro de reaprovisionamiento de ayer domingo 22/12 no nos aparece ninguna tienda de España para este artículo. Aparecen únicamente tiendas de Portugal y Francia.</span></p>\n<p class=\"MsoNormal\"><span style=\"color:black\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"color:black\">Adjunto el detalle del cálculo de ayer para que veas que no aparecen las líneas de las tiendas que comento. Por favor, podemos revisa a qué se puede deber esto? Necesitamos que se arregle\n con urgencia para que en el cálculo del viernes a primera hora esto quede solucionado.</span></p>\n<p class=\"MsoNormal\"><span style=\"color:black\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"color:black\">Gracias!</span></p>\n</div>\n\n\n\n<p style=\"FONT-SIZE:10pt; MARGIN-BOTTOM:5pt; FONT-FAMILY:ARIAL; MARGIN-TOP:0pt\"> </p>\n<p style=\"FONT-SIZE:10pt; MARGIN-BOTTOM:5pt; FONT-FAMILY:ARIAL; MARGIN-TOP:0pt\"></p>\n<table style=\"WIDTH:500px\" cellspacing=\"0\" cellpadding=\"0\" border=\"0\">\n <tbody>\n <tr>\n <td style=\"FONT-SIZE:9pt; FONT-FAMILY:Arial; WIDTH:230px; COLOR:rgb(61, 61, 63)\" valign=\"top\">\n <p style=\"FONT-SIZE:9pt; FONT-FAMILY:Arial\"><span style=\"FONT-SIZE:9pt\"><strong style=\"FONT-SIZE:9pt\">Marta Lara</strong></span><br><span style=\"FONT-SIZE:8pt\">Sr Allocator</span><br><br><a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_490161763socialLink\" href=\"https://www.facebook.com/browniespain\"><img class=\"x_490161763socialLink\" style=\"HEIGHT:18px; WIDTH:18px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3981018&ACTION=FILE\" width=\"18\" height=\"18\"></a> <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_490161763socialLink\" href=\"https://instagram.com/browniespain\"><img class=\"x_490161763socialLink\" style=\"HEIGHT:18px; WIDTH:18px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3981019&ACTION=FILE\" width=\"18\" height=\"18\"></a> <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_490161763socialLink\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><img class=\"x_490161763socialLink\" style=\"HEIGHT:18px; WIDTH:18px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3981020&ACTION=FILE\" width=\"18\" height=\"18\"></a> <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_490161763socialLink\" href=\"https://es.linkedin.com/company/brownie\"><img class=\"x_490161763socialLink\" style=\"HEIGHT:18px; WIDTH:18px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3981021&ACTION=FILE\" width=\"18\" height=\"18\"></a></p></td>\n <td style=\"FONT-SIZE:10pt; FONT-FAMILY:Arial; WIDTH:270px; PADDING-LEFT:20px; BORDER-LEFT:rgb(61, 61, 63) 1px solid\" valign=\"top\">\n <p style=\"FONT-SIZE:9pt; FONT-FAMILY:Arial\"><span style=\"FONT-SIZE:9pt; COLOR:rgb(61, 61, 63)\"><span style=\"FONT-SIZE:9pt; COLOR:rgb(0, 0, 0)\"><span style=\"COLOR:rgb(0, 0, 0)\"><span style=\"FONT-SIZE:9pt; COLOR:rgb(0, 0, 0)\"><span style=\"FONT-SIZE:9pt; COLOR:rgb(0, 0, 0)\">C/ Castanyer 29<br>08022 - \n Barcelona, Spain</span></span></span><br></span>+34 932 377 \n 066<br></span><span style=\"FONT-SIZE:9pt; COLOR:rgb(61, 61, 63)\"><br><a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" style=\"FONT-SIZE:9pt; COLOR:rgb(155, 155, 155)\" href=\"http://www.browniespain.com/\">www.browniespain.com</a> \n </span></p></td></tr>\n <tr>\n <td style=\"FONT-SIZE:9pt; FONT-FAMILY:Arial; WIDTH:500px\" valign=\"middle\" colspan=\"2\"><p style=\"FONT-SIZE:9pt; FONT-FAMILY:Arial\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&utm_source=email_signature&utm_medium=banner\" title=\"\"></a><a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&utm_source=email_signature&utm_medium=banner\"></a><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=3981022&ACTION=FILE\" border=\"0\" alt=\"FIRMA CORPORATIVA MAIL-4.jpg\" style=\"font-family:Arial; font-size:9pt\"> <a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" href=\"https://www.cepyme500.com/empresa/1566\"></a> </p></td></tr>\n <tr>\n <td style=\"FONT-SIZE:6pt; FONT-FAMILY:Arial; WIDTH:500px; COLOR:rgb(186, 186, 186); TEXT-ALIGN:justify\" valign=\"top\" colspan=\"2\">La información contenida en este mensaje y/o \n archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, \n es confidencial y privilegiada, y está destinada a ser leída sólo por \n la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han \n sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES \n BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por \n la normativa, usted podrá ejercer sus derechos de acceso, rectificación, \n limitación de tratamiento, supresión, portabilidad y oposición/revocación, \n en los términos que establece la normativa vigente en materia de \n protección de datos, dirigiendo su petición a la dirección postal c/ \n Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico \n personal@browniespain.com Si usted lee este mensaje y no es el \n destinatario señalado, el empleado o el agente responsable de entregar el \n mensaje al destinatario, o ha recibido esta comunicación por error, le \n informamos que está totalmente prohibida, y puede ser ilegal, cualquier \n divulgación, distribución o reproducción de esta comunicación, y le \n rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje \n original a la dirección arriba mencionada.</td></tr></tbody></table><br>\n<p style=\"FONT-SIZE:10pt; MARGIN-BOTTOM:5pt; FONT-FAMILY:Arial; MARGIN-TOP:0px\"></p>\n</div>",
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