#22230 · RE: cajas

ID interno: 10918000006107575

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Estado

Cancelada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

Subcategoría

Tipo

Incidencia

Canal

E-Mail

SLA

Grupo

Brownie (Tiendas)

Site

HQ

Nivel

Nivel 1 - Primera Respuesta

Solicitante

Julia Moya

Técnico

Eliana Garcia

Departamento

Request Type

Incidencia

Creado

17/12/24, 11:20

Resuelto

Actualizado

17/12/24, 14:28

Asignado

Dec 17, 2024 12:30 PM

Respondido

Dec 17, 2024 03:28 PM

Completado

First resp. due

Due by

Tiempo de resolución

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

No

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: Eliana Garcia

Descripción

Buenos días chicas, 

Como os comentaba en otro correo, XPO nos informa que no tienen localizada la mercancía pendiente para hoy. Estamos presionando para intentar que os entreguen cuando la encuentren. Lo más probable es que os entreguen ya mañana. Disculpad las molestias. Os mantenemos informadas.

Saludos,


Julia Moya


   

C/ Castanyer 29
08022 - Barcelona, Spain
+34 932 377 066

www.browniespain.com

FIRMA CORPORATIVA MAIL-4.jpg      

La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.



De: Mandri <mandri@browniespain.com>
Enviado: martes, 17 de diciembre de 2024 12:19
Para: Logistica <logistica@browniespain.com>
Cc: Soporte <soporte@browniespain.com>; Victoria Perez <victoria.perez@browniespain.com>
Asunto: cajas
 

Las 12 cajas del dia de hoy…….NO HAN LLEGADO!!!! graciassss

 

Team Mandri

 

Resolución

No es una incidencia.
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  "description": "\n\n\n<div dir=\"ltr\" class=\"zm_430462727529369709_parse_3729197145996720933\">\n<div class=\"x_1068250257elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nBuenos días chicas,&nbsp;</div>\n<div class=\"x_1068250257elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br>\n</div>\n<div class=\"x_1068250257elementToProof\" style=\"text-align:left; text-indent:0px; margin:0px; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nComo os comentaba en otro correo, XPO nos informa que no tienen localizada la mercancía pendiente para hoy. Estamos presionando para intentar que os entreguen cuando la encuentren. Lo más probable es que os entreguen ya mañana. Disculpad las molestias. Os mantenemos\n informadas.</div>\n<div style=\"text-align:left; text-indent:0px; margin:0px; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br>\n</div>\n<div class=\"x_1068250257elementToProof\" style=\"text-align:left; text-indent:0px; margin:0px; font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nSaludos,</div>\n<div id=\"x_1068250257Signature\">\n<p style=\"margin-top:0pt; margin-bottom:5pt; font-family:ARIAL; font-size:10pt\">\n<br>\n</p>\n<table cellspacing=\"0\" cellpadding=\"0\" style=\"width:500px; border-collapse:collapse; border-spacing:0px\">\n<tbody>\n<tr>\n<td style=\"width:230px; height:80px; vertical-align:top; color:rgb(61, 61, 63)\">\n<p style=\"font-size:9pt\"><span style=\"font-weight:bolder\">Julia Moya</span><br>\n<br>\n<br>\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\" id=\"x_1068250257OWAc7f7f8f7-0ba0-1dc1-3a30-31a54192be20\" class=\"x_socialLink OWAAutoLink\" style=\"margin-top:0px; margin-bottom:0px\"><img width=\"18\" height=\"18\" style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3930443&amp;ACTION=FILE\"></a>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\" id=\"x_1068250257OWAaeb47086-2628-6e43-cc9e-adc547eb0b4e\" class=\"x_socialLink OWAAutoLink\" style=\"margin-top:0px; margin-bottom:0px\"><img width=\"18\" height=\"18\" style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3930444&amp;ACTION=FILE\"></a>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\" id=\"x_1068250257OWAebe7a89f-2d3e-571d-9fa7-68900cfaf86c\" class=\"x_socialLink OWAAutoLink\" style=\"margin-top:0px; margin-bottom:0px\"><img width=\"18\" height=\"18\" style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3930445&amp;ACTION=FILE\"></a>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\" id=\"x_1068250257OWA6109969d-aa39-5f5c-95e2-45431272fa1c\" class=\"x_socialLink OWAAutoLink\" style=\"margin-top:0px; margin-bottom:0px\"><img width=\"18\" height=\"18\" style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3930446&amp;ACTION=FILE\"></a></p>\n</td>\n<td style=\"width:270px; height:80px; border-left:1px solid rgb(61, 61, 63); padding-left:20px; vertical-align:top\">\n<p style=\"font-size:9pt\"><span style=\"color:rgb(61, 61, 63)\">C/ Castanyer 29<br>\n08022 - Barcelona, Spain<br>\n+34 932 377 066<br>\n<br>\n</span><span style=\"color:rgb(155, 155, 155)\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\" id=\"x_1068250257OWA526f058f-0edb-be9f-a7c8-a35cbbb60f98\" class=\"x_1068250257OWAAutoLink\" style=\"color:rgb(155, 155, 155); margin-top:0px; margin-bottom:0px\">www.browniespain.com</a></span></p>\n</td>\n</tr>\n<tr>\n<td colspan=\"2\" style=\"width:500px; height:103.333px; vertical-align:middle\">\n<p style=\"font-size:9pt\"><img alt=\"FIRMA CORPORATIVA MAIL-4.jpg\" style=\"margin-top:0px; margin-bottom:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3930447&amp;ACTION=FILE\">&nbsp; &nbsp; &nbsp;&nbsp;</p>\n</td>\n</tr>\n<tr>\n<td colspan=\"2\" style=\"width:500px; height:117.333px; text-align:justify; vertical-align:top; color:rgb(186, 186, 186)\">\n<div style=\"text-align:justify; font-size:6pt\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a\n la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso,\n rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona\n o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos\n que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.<br>\n<br>\n</div>\n</td>\n</tr>\n</tbody>\n</table>\n</div>\n<div id=\"x_1068250257appendonsend\"></div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br>\n</div>\n<hr style=\"width:98%\">\n<div id=\"x_1068250257divRplyFwdMsg\" dir=\"ltr\"><font face=\"Calibri, sans-serif\" color=\"#000000\" style=\"font-size:11pt\"><b>De:</b> Mandri &lt;mandri@browniespain.com&gt;<br>\n<b>Enviado:</b> martes, 17 de diciembre de 2024 12:19<br>\n<b>Para:</b> Logistica &lt;logistica@browniespain.com&gt;<br>\n<b>Cc:</b> Soporte &lt;soporte@browniespain.com&gt;; Victoria Perez &lt;victoria.perez@browniespain.com&gt;<br>\n<b>Asunto:</b> cajas</font>\n<div>&nbsp;</div>\n</div>\n\n<div lang=\"ES\" style=\"\">\n<div class=\"x_WordSection1\">\n<p class=\"x_MsoNormal\">Las 12 cajas del dia de hoy…….NO HAN LLEGADO!!!! graciassss</p>\n<p class=\"x_MsoNormal\">&nbsp;</p>\n<p class=\"x_MsoNormal\"><span>Team Mandri</span></p>\n<p class=\"x_MsoNormal\">&nbsp;</p>\n</div>\n</div>\n</div>",
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