#21550 · ERROR POWER BI ECI ZARAGOZA
ID interno: 10918000005853705
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
—
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
—
Departamento
Tiendas
Request Type
Incidencia
Creado
20/11/24, 11:50
Resuelto
—
Actualizado
20/11/24, 13:34
Asignado
—
Respondido
Nov 20, 2024 02:34 PM
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: — sin asignar —
Descripción
Hola chicos buen día,
Estamos presentando problemas con POWER BI, desde hace unos días. No nos deja ver los datos, es decir, si queremos ver los productos mas vendidos solo nos deja hacerlo del día anterior pero no nos deja seleccionar fecha para ver por ejemplo lo mas vendido de la semana (por lo tanto tampoco podemos comparar con lo más vendido del mes o de alguna semana anterior). Tampoco nos deja ver datos como que familias se han vendido más, ventas por hora etc.
¿Pueden mirarlo por favor? Que a la hora de analizar los datos y todo necesitamos que nos vaya bien.
Dejo dos print de pantalla en donde se ve que en uno colocando la fecha de ayer si que nos sale lo mas vendido pero al colocar fecha del 18.11 no nos sale ningún dato.
Gracias,
Un saludo.
ECI Zaragoza
BrownieSpain
Resolución
YA esta solucioando
JSON crudo (detalle completo)
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"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_7752608772910325229_parse_103272005016293928\">\n<div class=\"x_1173421978WordSection1\">\n<p class=\"MsoNormal\">Hola chicos buen día,</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Estamos presentando problemas con POWER BI, desde hace unos días. No nos deja ver los datos, es decir, si queremos ver los productos mas vendidos solo nos deja hacerlo del día anterior pero no nos deja seleccionar fecha para ver por ejemplo\n lo mas vendido de la semana (por lo tanto tampoco podemos comparar con lo más vendido del mes o de alguna semana anterior). Tampoco nos deja ver datos como que familias se han vendido más, ventas por hora etc.\n</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"><b>¿Pueden mirarlo por favor?</b> Que a la hora de analizar los datos y todo necesitamos que nos vaya bien.</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Dejo dos print de pantalla en donde se ve que en uno colocando la fecha de ayer si que nos sale lo mas vendido pero al colocar fecha del 18.11 no nos sale ningún dato.</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Gracias,</p>\n<p class=\"MsoNormal\">Un saludo.</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"><img width=\"543\" height=\"407\" style=\"width:5.6562in; height:4.2395in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3758232&ACTION=FILE\"></p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"><img width=\"542\" height=\"406\" style=\"width:5.6458in; height:4.2291in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3758233&ACTION=FILE\"></p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"><b><span style=\"font-size:16pt; color:rgb(21, 96, 130)\">ECI Zaragoza</span></b></p>\n<p class=\"MsoNormal\"><b><span style=\"font-size:16pt; color:rgb(21, 96, 130)\">BrownieSpain</span></b></p>\n<p class=\"MsoNormal\"> </p>\n</div>\n</div>",
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