#21292 · Valladolid ampliación del 11 al 14 noviembre

ID interno: 10918000005761289

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Estado

Cancelada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

Subcategoría

Tipo

Incidencia

Canal

E-Mail

SLA

Grupo

Brownie (Tiendas)

Site

TIENDAS

Nivel

Nivel 1 - Primera Respuesta

Solicitante

Vanesa Martin

Técnico

Departamento

Tiendas

Request Type

Incidencia

Creado

11/11/24, 17:16

Resuelto

Actualizado

12/11/24, 8:02

Asignado

Respondido

Nov 12, 2024 09:02 AM

Completado

First resp. due

Due by

Tiempo de resolución

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

No

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: — sin asignar —

Descripción

Buenas tardes, 

Cómo ya sabéis esta semana estamos con el montaje de Eci Valladolid, desde hoy hasta el jueves estaremos sin internet ni teléfono.
Cualquier cosa que necesitéis llamarnos a Carmen o a mi.
Teléfonos
667032606
655963983

Muchas gracias! 😊😊😊

 

Vanesa Martin


   

C/ Castanyer 29
08022 - Barcelona, Spain

+34 932 377 066

www.browniespain.com

FIRMA CORPORATIVA MAIL (2).jpg      

La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.

Resolución

Es un ticket informativo.
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  "description": "\n\n<div>\n<div dir=\"auto\">Buenas tardes,&nbsp;\n<div dir=\"auto\"><br>\n</div>\n<div dir=\"auto\">Cómo ya sabéis esta semana estamos con el montaje de Eci Valladolid, desde hoy hasta el jueves estaremos sin internet ni teléfono.</div>\n<div dir=\"auto\">Cualquier cosa que necesitéis llamarnos a Carmen o a mi.<br>\n<div dir=\"auto\">Teléfonos</div>\n<div dir=\"auto\">667032606</div>\n<div dir=\"auto\">655963983</div>\n<div dir=\"auto\"><br>\n</div>\n<div dir=\"auto\">Muchas gracias! 😊😊😊</div>\n</div>\n</div>\n<br>\n<p style=\"FONT-SIZE:10pt; MARGIN-BOTTOM:5pt; FONT-FAMILY:ARIAL; MARGIN-TOP:0pt\">\n&nbsp;</p>\n<p style=\"FONT-SIZE:10pt; MARGIN-BOTTOM:5pt; FONT-FAMILY:ARIAL; MARGIN-TOP:0pt\">\n</p>\n<table style=\"WIDTH:500px\" cellspacing=\"0\" cellpadding=\"0\" border=\"0\">\n<tbody>\n<tr>\n<td style=\"FONT-SIZE:9pt; FONT-FAMILY:Arial; WIDTH:230px; COLOR:rgb(61, 61, 63)\" valign=\"top\">\n<p style=\"FONT-SIZE:9pt; FONT-FAMILY:Arial\"><span style=\"FONT-SIZE:9pt\"><strong style=\"FONT-SIZE:9pt\">Vanesa Martin</strong></span><br>\n<span style=\"FONT-SIZE:8pt\"></span><br>\n<br>\n<a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_922713256socialLink\" href=\"https://www.facebook.com/browniespain\"><img class=\"x_922713256socialLink\" style=\"HEIGHT:18px; WIDTH:18px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3684943&amp;ACTION=FILE\" width=\"18\" height=\"18\"></a>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_922713256socialLink\" href=\"https://instagram.com/browniespain\"><img class=\"x_922713256socialLink\" style=\"HEIGHT:18px; WIDTH:18px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3684944&amp;ACTION=FILE\" width=\"18\" height=\"18\"></a>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_922713256socialLink\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><img class=\"x_922713256socialLink\" style=\"HEIGHT:18px; WIDTH:18px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3684945&amp;ACTION=FILE\" width=\"18\" height=\"18\"></a>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_922713256socialLink\" href=\"https://es.linkedin.com/company/brownie\"><img class=\"x_922713256socialLink\" style=\"HEIGHT:18px; WIDTH:18px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3684946&amp;ACTION=FILE\" width=\"18\" height=\"18\"></a></p>\n</td>\n<td style=\"FONT-SIZE:10pt; FONT-FAMILY:Arial; WIDTH:270px; PADDING-LEFT:20px; BORDER-LEFT:rgb(61, 61, 63) 1px solid\" valign=\"top\">\n<p style=\"FONT-SIZE:9pt; FONT-FAMILY:Arial\"><span style=\"FONT-SIZE:9pt; COLOR:rgb(61, 61, 63)\"><span style=\"FONT-SIZE:9pt; COLOR:rgb(0, 0, 0)\"><span style=\"COLOR:rgb(0, 0, 0)\"><span style=\"FONT-SIZE:9pt; COLOR:rgb(0, 0, 0)\"><span style=\"FONT-SIZE:9pt; COLOR:rgb(0, 0, 0)\">C/\n Castanyer 29<br>\n08022 - Barcelona, Spain</span></span></span><br>\n</span>+34 932 377 066<br>\n</span><span style=\"FONT-SIZE:9pt; COLOR:rgb(61, 61, 63)\"><br>\n<a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" style=\"FONT-SIZE:9pt; COLOR:rgb(155, 155, 155)\" href=\"http://www.browniespain.com/\">www.browniespain.com</a>\n</span></p>\n</td>\n</tr>\n<tr>\n<td style=\"FONT-SIZE:9pt; FONT-FAMILY:Arial; WIDTH:500px\" valign=\"middle\" colspan=\"2\">\n<p style=\"FONT-SIZE:9pt; FONT-FAMILY:Arial\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&amp;utm_source=email_signature&amp;utm_medium=banner\" title=\"\"></a><a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&amp;utm_source=email_signature&amp;utm_medium=banner\"></a><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=3684947&amp;ACTION=FILE\" border=\"0\" alt=\"FIRMA CORPORATIVA MAIL (2).jpg\" style=\"font-size:9pt\">&nbsp;&nbsp;&nbsp;&nbsp;\n<a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" href=\"https://www.cepyme500.com/empresa/1566\"></a>&nbsp;</p>\n</td>\n</tr>\n<tr>\n<td style=\"FONT-SIZE:6pt; FONT-FAMILY:Arial; WIDTH:500px; COLOR:rgb(186, 186, 186); TEXT-ALIGN:justify\" valign=\"top\" colspan=\"2\">\nLa información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos\n han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión,\n portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com\n Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación,\n distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</td>\n</tr>\n</tbody>\n</table>\n<br>\n<p style=\"FONT-SIZE:10pt; MARGIN-BOTTOM:5pt; FONT-FAMILY:Arial; MARGIN-TOP:0px\">\n</p>\n</div>",
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