#21255 · EXT: Novedades sobre tu suscripción de Adobe
ID interno: 10918000005734895
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
—
Grupo
—
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
—
Departamento
—
Request Type
Incidencia
Creado
10/11/24, 8:04
Resuelto
—
Actualizado
11/11/24, 7:46
Asignado
—
Respondido
Nov 11, 2024 08:46 AM
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: — sin asignar —
Descripción
|
ATENCIÓN: Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.
Resolución
No es incidencia
JSON crudo (detalle completo)
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"description": "\n\n\n\n\n\n\n\n\n\n\n<div style=\"background-color:rgb(228, 228, 228); margin:0; padding:0; width:100% !important\" class=\"zm_4009546043690879174_parse_5440897947703781638\">\n<div style=\"font-size:1px; color:rgb(228, 228, 228); display:none; overflow:hidden; visibility:hidden\">\nTus suscripciones de Adobe están a punto de renovarse. </div>\n<table width=\"100%\" bgcolor=\"#E4E4E4\" style=\"background-color:rgb(228, 228, 228)\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\">\n<tbody>\n<tr>\n<td>\n<table class=\"x_1171076023full-width\" align=\"center\" width=\"600\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width:600px\">\n<tbody>\n<tr>\n<td bgcolor=\"#ffffff\" style=\"border-top:4px solid rgb(235, 16, 0); background-color:rgb(255, 255, 255); padding-bottom:60px\">\n\n<table class=\"x_1171076023email-width\" align=\"center\" width=\"500\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width:500px\">\n<tbody>\n<tr>\n<td style=\"color:rgb(235, 16, 0); font-family:adobe-clean, Helvetica Neue, Helvetica, Verdana, Arial, sans-serif; font-size:12px; line-height:18px; padding-top:50px; padding-bottom:66px\">\n<img alt=\"Adobe\" src=\"https://landing.adobe.com/dam/global/images/adobe-logo.420x110.png\" width=\"108\" border=\"0\" hspace=\"0\" vspace=\"0\" style=\"color:rgb(235, 16, 0); font-family:adobe-clean, Helvetica Neue, Helvetica, Verdana, Arial, sans-serif; font-size:12px; line-height:18px; display:block; vertical-align:top\"></td>\n</tr>\n<tr>\n<td style=\"color:rgb(0, 0, 0); font-family:adobe-clean, Helvetica Neue, Helvetica, Verdana, Arial, sans-serif; font-size:22px; line-height:28px\">\n<strong>Tus suscripciones de Adobe están a punto de renovarse.</strong></td>\n</tr>\n<tr>\n<td style=\"color:rgb(44, 44, 44); font-family:adobe-clean, Helvetica Neue, Helvetica, Verdana, Arial, sans-serif; font-size:18px; line-height:26px; padding-top:20px\">\nTe informamos de que una o varias de tus suscripciones anuales de Adobe se van a renovar automáticamente el 10-diciembre-2024.<br>\n<br>\nSeguirás teniendo acceso ininterrumpido a tus aplicaciones y servicios favoritos.\n<strong>No es necesario que hagas nada más.</strong><br>\n<br>\nEl administrador de cuentas fijará el precio real de las suscripciones, así que ponte en contacto con este para informarte de los nuevos precios. Tu suscripción anual se renovará automáticamente en la fecha de vencimiento al precio para socios de Adobe que\n esté vigente y según el tipo de descuento designado, a menos que el administrador de cuentas la cancele al menos 3 días antes de la fecha de vencimiento. Consulta con tu administrador de cuentas para conocer el período de cancelación aplicable, que puede ser\n superior a 3 días. Si haces la compra a través de un distribuidor, el distribuidor será el administrador de cuentas.<br>\n<br>\nMuchas gracias por ser un cliente tan preciado de Adobe,<br>\nEl equipo de Adobe</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n<tr>\n<td bgcolor=\"#FBFBFB\" style=\"background-color:rgb(251, 251, 251); padding-top:60px; padding-bottom:60px\">\n\n<table class=\"x_1171076023email-width\" align=\"center\" width=\"500\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width:500px\">\n<tbody>\n<tr>\n<td style=\"color:rgb(0, 0, 0); font-family:adobe-clean, Helvetica Neue, Helvetica, Verdana, Arial, sans-serif; font-size:22px; line-height:26px\">\n<strong>Detalles de la renovación de VIP Marketplace</strong></td>\n</tr>\n<tr>\n<td style=\"color:rgb(142, 142, 142); font-family:adobe-clean, Helvetica Neue, Helvetica, Verdana, Arial, sans-serif; font-size:14px; line-height:18px; padding-top:20px\">\nOrganización</td>\n</tr>\n<tr>\n<td style=\"color:rgb(80, 80, 80); font-family:adobe-clean, Helvetica Neue, Helvetica, Verdana, Arial, sans-serif; font-size:18px; line-height:26px; padding-top:4px\">\nTEXTILES Y CONFECCIONES BROWNIE</td>\n</tr>\n<tr>\n<td style=\"color:rgb(142, 142, 142); font-family:adobe-clean, Helvetica Neue, Helvetica, Verdana, Arial, sans-serif; font-size:14px; line-height:18px; padding-top:20px\">\nCuenta de cliente</td>\n</tr>\n<tr>\n<td style=\"color:rgb(80, 80, 80); font-family:adobe-clean, Helvetica Neue, Helvetica, Verdana, Arial, sans-serif; font-size:18px; line-height:26px; padding-top:4px\">\n1005031837</td>\n</tr>\n<tr>\n<td style=\"color:rgb(142, 142, 142); font-family:adobe-clean, Helvetica Neue, Helvetica, Verdana, Arial, sans-serif; font-size:14px; line-height:18px; padding-top:20px\">\nNúmero del plan VIP</td>\n</tr>\n<tr>\n<td style=\"color:rgb(80, 80, 80); font-family:adobe-clean, Helvetica Neue, Helvetica, Verdana, Arial, sans-serif; font-size:18px; line-height:26px; padding-top:4px\">\nBE3BE6F810487C49298A</td>\n</tr>\n<tr>\n<td style=\"color:rgb(142, 142, 142); font-family:adobe-clean, Helvetica Neue, Helvetica, Verdana, Arial, sans-serif; font-size:14px; line-height:18px; padding-top:20px\">\nFecha de vencimiento</td>\n</tr>\n<tr>\n<td style=\"color:rgb(80, 80, 80); font-family:adobe-clean, Helvetica Neue, Helvetica, Verdana, Arial, sans-serif; font-size:18px; line-height:26px; padding-top:4px\">\n10-diciembre-2024</td>\n</tr>\n<tr>\n<td style=\"color:rgb(116, 116, 116); font-family:adobe-clean, Helvetica Neue, Helvetica, Verdana, Arial, sans-serif; font-size:18px; line-height:26px; padding-top:20px; padding-bottom:6px\">\n\n<table class=\"x_1171076023full-width\" align=\"center\" width=\"100%\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\">\n<tbody>\n<tr>\n<td style=\"border-bottom:1px solid rgb(206, 206, 206); color:rgb(112, 112, 112); font-family:adobe-clean, Helvetica Neue, Helvetica, Verdana, Arial, sans-serif; font-size:12px; line-height:18px; padding-top:20px; padding-bottom:8px\">\nSUSCRIPCIONES DE VIP MARKETPLACE</td>\n<td width=\"10\" style=\"width:10px; border-bottom:1px solid rgb(206, 206, 206); padding-top:20px; padding-bottom:8px\">\n </td>\n<td align=\"right\" style=\"border-bottom:1px solid rgb(206, 206, 206); color:rgb(112, 112, 112); font-family:adobe-clean, Helvetica Neue, Helvetica, Verdana, Arial, sans-serif; font-size:12px; line-height:18px; padding-top:20px; padding-bottom:8px\">\nLICENCIAS PARA USUARIOS DESIGNADOS</td>\n</tr>\n<tr>\n<td valign=\"top\" style=\"color:rgb(80, 80, 80); font-family:adobe-clean, Arial, Helvetica, sans-serif; font-size:14px; line-height:20px; padding-top:12px; padding-bottom:6px\">\nIllustrator</td>\n<td width=\"10\" style=\"width:10px\"> </td>\n<td align=\"right\" valign=\"top\" style=\"color:rgb(80, 80, 80); font-family:adobe-clean, Arial, Helvetica, sans-serif; font-size:14px; line-height:20px; padding-top:12px; padding-bottom:6px\">\n3</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n<tr>\n<td bgcolor=\"#F5F5F5\" style=\"background-color:rgb(245, 245, 245)\">\n<table class=\"x_1171076023email-width\" align=\"center\" width=\"500\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width:500px\">\n<tbody>\n<tr>\n<td style=\"color:rgb(235, 16, 0); font-family:adobe-clean, Helvetica Neue, Helvetica, Verdana, Arial, sans-serif; font-size:12px; line-height:18px; padding-top:40px\">\n<img alt=\"Adobe\" src=\"https://landing.adobe.com/dam/global/images/adobe-logo.classic.160x222.png\" width=\"30\" border=\"0\" hspace=\"0\" vspace=\"0\" style=\"color:rgb(235, 16, 0); font-family:adobe-clean, Helvetica Neue, Helvetica, Verdana, Arial, sans-serif; font-size:12px; line-height:18px; display:block; vertical-align:top\"></td>\n</tr>\n<tr>\n<td class=\"x_1171076023legal\" style=\"color:rgb(149, 149, 149); font-family:adobe-clean, Helvetica Neue, Helvetica, Verdana, Arial, sans-serif; font-size:16px; line-height:32px; padding-top:60px\">\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://postoffice.adobe.com/po-server/link/redirect?target=eyJhbGciOiJIUzUxMiJ9.eyJ0ZW1wbGF0ZSI6ImJsZXRoZXJfdmlwbXBfYXV0b19yZW5ld2FsX3JlbWluZGVyIiwiZW1haWxBZGRyZXNzIjoic29wb3J0ZUBicm93bmllc3BhaW4uY29tIiwicmVxdWVzdElkIjoiYzBlY2NjNWUtYmM0My00ODUxLWFkZTgtZGU5NjI3ZGJjMjhhIiwibGluayI6Imh0dHBzOi8vd3d3LmFkb2JlLmNvbS9nby9hZG1pbl9jb25zb2xlX2VzIiwibGFiZWwiOiI1IiwibG9jYWxlIjoiZXNfRVMifQ.3hMccMVl2PGfAbZBRMiqqtWlv_UM1fyWoAXag1jB7DWPCRG0WWKSqydsnMQeg0oa_f4T0ocjUya1VpsnXzakrg\" style=\"color:rgb(149, 149, 149); text-decoration:underline\">Administrar\n cuenta</a><br>\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://postoffice.adobe.com/po-server/link/redirect?target=eyJhbGciOiJIUzUxMiJ9.eyJ0ZW1wbGF0ZSI6ImJsZXRoZXJfdmlwbXBfYXV0b19yZW5ld2FsX3JlbWluZGVyIiwiZW1haWxBZGRyZXNzIjoic29wb3J0ZUBicm93bmllc3BhaW4uY29tIiwicmVxdWVzdElkIjoiYzBlY2NjNWUtYmM0My00ODUxLWFkZTgtZGU5NjI3ZGJjMjhhIiwibGluayI6Imh0dHBzOi8vd3d3LmFkb2JlLmNvbS9nby9zdXBwb3J0X2VzIiwibGFiZWwiOiI2IiwibG9jYWxlIjoiZXNfRVMifQ.tS6Euv48GjWY7-wIgfT25oUU8b8JC8W7N8DWeu82gkEL8pqkKVkIAJvn34t85CqZnXe8cY_hu14gYtp_klmPig\" style=\"color:rgb(149, 149, 149); text-decoration:underline\">Atención\n al cliente</a><br>\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://postoffice.adobe.com/po-server/link/redirect?target=eyJhbGciOiJIUzUxMiJ9.eyJ0ZW1wbGF0ZSI6ImJsZXRoZXJfdmlwbXBfYXV0b19yZW5ld2FsX3JlbWluZGVyIiwiZW1haWxBZGRyZXNzIjoic29wb3J0ZUBicm93bmllc3BhaW4uY29tIiwicmVxdWVzdElkIjoiYzBlY2NjNWUtYmM0My00ODUxLWFkZTgtZGU5NjI3ZGJjMjhhIiwibGluayI6Imh0dHBzOi8vd3d3LmFkb2JlLmNvbS9nby9mb3J1bXNfZXMiLCJsYWJlbCI6IjciLCJsb2NhbGUiOiJlc19FUyJ9.APtc3ACAt918LaJT_6RfolP1n-JePjp5yLrGpRhWnGyVAd_QV6__GBivlsuKcNiWEZ6B-guq10_NTjdiLvBWbw\" style=\"color:rgb(149, 149, 149); text-decoration:underline\">Foros</a></td>\n</tr>\n<tr>\n<td class=\"x_1171076023legal\" style=\"color:rgb(149, 149, 149); font-family:adobe-clean, Helvetica Neue, Helvetica, Verdana, Arial, sans-serif; font-size:11px; line-height:18px; padding-top:50px; padding-bottom:100px\">\nAdobe, el logotipo de Adobe, Creative Cloud, el logotipo de Creative Cloud y Document Cloud son marcas registradas o marcas comerciales de Adobe en Estados Unidos y otros países.<br>\n<br>\nEsta no es una lista completa de las marcas comerciales de Adobe. Para ver toda la lista, consulta las\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://postoffice.adobe.com/po-server/link/redirect?target=eyJhbGciOiJIUzUxMiJ9.eyJ0ZW1wbGF0ZSI6ImJsZXRoZXJfdmlwbXBfYXV0b19yZW5ld2FsX3JlbWluZGVyIiwiZW1haWxBZGRyZXNzIjoic29wb3J0ZUBicm93bmllc3BhaW4uY29tIiwicmVxdWVzdElkIjoiYzBlY2NjNWUtYmM0My00ODUxLWFkZTgtZGU5NjI3ZGJjMjhhIiwibGluayI6Imh0dHBzOi8vd3d3LmFkb2JlLmNvbS9nby90cmFkZW1hcmtzX2VzIiwibGFiZWwiOiI4IiwibG9jYWxlIjoiZXNfRVMifQ.ToMdVbLHrLutN27Z_dDhc4QOlfmcPH2PyyGe0EJw6YN468BUNPq9My1YOQUQZGGCSWQQaEmlW0YW6ZjUg6wZUg\" style=\"color:rgb(149, 149, 149)\">\nCondiciones de marcas comerciales de Adobe</a>. El resto de marcas son propiedad de sus respectivos propietarios.<br>\n<br>\nOficina registrada: Adobe Systems Software Ireland Limited, 4-6 Riverwalk, Citywest Business Park, Dublín 24, Irlanda. Número de registro: 344992\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n<img src=\"https://postoffice.adobe.com/po-server/link/open?source=eyJhbGciOiJIUzUxMiJ9.eyJ0ZW1wbGF0ZSI6ImJsZXRoZXJfdmlwbXBfYXV0b19yZW5ld2FsX3JlbWluZGVyIiwiZW1haWxBZGRyZXNzIjoic29wb3J0ZUBicm93bmllc3BhaW4uY29tIiwicmVxdWVzdElkIjoiYzBlY2NjNWUtYmM0My00ODUxLWFkZTgtZGU5NjI3ZGJjMjhhIiwibG9jYWxlIjoiZXNfRVMifQ.LxSkA2L7_cj3bPbxVKf2irILyUR8w-HbUKLg1nczOkwZCaS3fB7cUIj5svMkANM9WDs3GFmRHQmNhn-2d-nkeA\" height=\"1\" width=\"1\">\n<p></p>\n<div style=\"background-color:rgb(255, 235, 156); width:100%; border-style:solid; border-color:rgb(156, 101, 0); border-width:1pt; padding:2pt; font-size:10pt; line-height:12pt; font-family:"Calibri"; color:Black; text-align:left\">\n<span style=\"color:rgb(156, 101, 0)\">ATENCIÓN:</span> Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.</div>\n<br>\n<p></p>\n </div>",
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