#21252 · Vale status Norteshopping - 9/11/2024
ID interno: 10918000005734823
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
—
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
9/11/24, 15:57
Resuelto
—
Actualizado
11/11/24, 16:19
Asignado
Nov 11, 2024 08:50 AM
Respondido
Nov 11, 2024 05:19 PM
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Marc Giné
Descripción
Buenas tardes,
Vos escribo para dar conocimiento de que en Norte shopping acabamos de hacer un vale status de 129,90€.
Por momentos hemos quedado sin sistema y el vale original no estaba siendo acepte al finalizar la venta.
Hemos contactado el soporte para la resolución y ya queda todo funcional, gracias Marc 🙏🏽
Envío en adjunto los todos los tickets.
¡Muchas gracias!
Un saludo,
|
Sofia Morais Store Manager / Norteshopping
|
C/ Castanyer 29 |
|
|
|
|
|
|
Resolución
Ticket meramente informativo para cierres, en copia soporte
JSON crudo (detalle completo)
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"description": "\n\n<div>\n<div dir=\"ltr\">\n<div dir=\"ltr\">Buenas tardes, </div>\n<div dir=\"ltr\">Vos escribo para dar conocimiento de que en Norte shopping acabamos de hacer un vale status de 129,90€.</div>\n<div dir=\"ltr\"><br>\n</div>\n<div dir=\"ltr\">Por momentos hemos quedado sin sistema y el vale original no estaba siendo acepte al finalizar la venta.</div>\n<div dir=\"ltr\"><br>\n</div>\n<div dir=\"ltr\">Hemos contactado el soporte para la resolución y ya queda todo funcional, gracias Marc 🙏🏽</div>\n<div dir=\"ltr\"><br>\n</div>\n<div dir=\"ltr\">Envío en adjunto los todos los tickets.</div>\n<div dir=\"ltr\"><br>\n</div>\n<div dir=\"ltr\">¡Muchas gracias! </div>\n<div dir=\"ltr\"><br>\n</div>\n<div dir=\"ltr\">Un saludo,</div>\n<div dir=\"ltr\"><br>\n</div>\n<div dir=\"ltr\"><br>\n</div>\n<div id=\"x_981436436ms-outlook-mobile-signature\">\n<div dir=\"ltr\">\n<table style=\"text-decoration:none; width:500px; color:rgb(0, 0, 0)\">\n<tbody>\n<tr>\n<td valign=\"top\" style=\"font-size:9pt; font-family:Arial; width:230px; color:rgb(61, 61, 63)\">\n<p style=\"margin-top:0px; margin-bottom:0px\"><b>Sofia Morais </b></p>\n<p style=\"margin-top:0px; margin-bottom:0px\"><b>Store Manager / </b><b>Norteshopping </b></p>\n<p style=\"margin-top:0px; margin-bottom:0px\"><b><br>\n</b><br>\n</p>\n</td>\n<td valign=\"top\" style=\"font-size:10pt; font-family:Arial; width:270px; padding-left:20px; border-left-width:1px; border-left-style:solid; border-left-color:rgb(61, 61, 63)\">\n<p style=\"margin-top:0px; margin-bottom:0px; font-size:9pt\"><span style=\"color:rgb(61, 61, 63)\"><span style=\"color:rgb(0, 0, 0)\"><span><span><span>C/ Castanyer 29<br>\n08022 - Barcelona, Spain</span></span></span><br>\n</span>+34 932 377 066<br>\n</span><span style=\"color:rgb(61, 61, 63)\"><br>\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\" title=\"\" style=\"color:rgb(155, 155, 155)\">www.browniespain.com</a></span></p>\n</td>\n</tr>\n<tr>\n<td valign=\"middle\" colspan=\"2\" style=\"font-size:9pt; font-family:Arial; width:500px\">\n<p style=\"margin-top:0px; margin-bottom:0px\"><br>\n </p>\n</td>\n</tr>\n<tr>\n<td valign=\"top\" colspan=\"2\" style=\"font-size:6pt; font-family:Arial; width:500px; text-align:justify; color:rgb(186, 186, 186)\">\n<br>\n</td>\n</tr>\n</tbody>\n</table>\n<div dir=\"ltr\">\n<div dir=\"ltr\"></div>\n<div dir=\"ltr\"></div>\n</div>\n</div>\n</div>\n</div>\n</div>",
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