#21068 · EXT: v11 is here: New features and 10% Early Bird

ID interno: 10918000005687971

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Estado

Cancelada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

Subcategoría

Tipo

Incidencia

Canal

E-Mail

SLA

Grupo

Site

HQ

Nivel

Nivel 1 - Primera Respuesta

Solicitante

NAKIVO Team

Técnico

Departamento

Request Type

Incidencia

Creado

5/11/24, 13:20

Resuelto

Actualizado

5/11/24, 14:57

Asignado

Respondido

Nov 5, 2024 03:57 PM

Completado

First resp. due

Due by

Tiempo de resolución

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

No

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: — sin asignar —

Descripción

Increase sales with v11 PDFs, templates, and an exclusive 10% discount.
 ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌
Hello Sir,

It’s time! NAKIVO Backup & Replication v11, our biggest release yet, is now available for download.

This release opens the door for large deals from both new and existing customers, thanks to a mix of new features and major expansions to current capabilities, including:
  • Agentless Backup for Proxmox VE NEW
  • Backup to Cloud for Microsoft 365
  • NAS Backup to Cloud
  • Backup Encryption NEW
  • Federated Repository NEW
  • And more!
Next Steps…

We’re making things simpler this time around: Refer to the new GA in a Box package for fresh marketing materials and detailed instruction to promote the latest capabilities and develop new deals.

💰 The Early Bird promotion is now active! Offer 10% off Backup for Microsoft 365, NAS Backup, and the Enterprise Plus edition for a limited time. The number of discount deals is limited to 60, so act fast!*
Best regards,
Hanna Jones | Customer Success Manager
Email: hanna@nakivo.com
November 05, 2024

 


ATENCIÓN: Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.

Resolución

no es incidencia
JSON crudo (detalle completo)
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font-size:16px; font-weight:400; line-height:inherit; text-decoration:inherit; font-family:arial; font-style:normal\">It’s time! NAKIVO Backup &amp; Replication v11, our biggest release yet, is now available for download.</span><br>\n<br>\n<span style=\"color:rgb(0, 0, 0); font-size:16px; font-weight:400; line-height:inherit; text-decoration:inherit; font-family:arial; font-style:normal\">This release opens the door for large deals from both new and existing customers, thanks to a mix of new\n features and major expansions to current capabilities, including:</span><br>\n<ul style=\"margin:0 0 0 40px; padding:0\">\n<li dir=\"ltr\" style=\"display:list-item; line-height:inherit; list-style-type:disc; margin:0 0 0 3px; font-size:16px; font-family:arial; color:rgb(0, 0, 0); font-style:normal\">\n<span style=\"color:rgb(0, 0, 0); font-size:16px; font-weight:400; line-height:inherit; text-decoration:inherit; font-family:arial; font-style:normal\">Agentless Backup for Proxmox VE\n</span><span style=\"color:rgb(1, 116, 223); font-size:12px; font-weight:inherit; line-height:inherit; text-decoration:inherit; font-family:arial; 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font-size:inherit; font-weight:inherit; line-height:1.4; text-decoration:inherit\">\n<b style=\"margin:0; outline:none; padding:0; color:rgb(0, 0, 0); font-style:normal; font-family:arial; font-size:16px; font-weight:normal\"><b style=\"margin:0; outline:none; padding:0; font-size:16px; font-family:arial; color:rgb(0, 0, 0); font-weight:normal; font-style:normal\"><span style=\"color:rgb(0, 0, 0); font-size:16px; font-weight:400; line-height:inherit; text-decoration:inherit; font-family:arial; font-style:normal\"><b style=\"margin:0; outline:none; padding:0; color:rgb(0, 0, 0); font-style:normal; font-weight:normal\"><b style=\"margin:0; outline:none; padding:0; color:rgb(0, 0, 0); font-style:normal; font-weight:normal\"><span style=\"color:rgb(0, 0, 0); font-size:16px; font-weight:700; line-height:inherit; text-decoration:inherit; font-family:arial; font-style:normal\">Next\n Steps…<br>\n</span><br>\n<span style=\"color:rgb(0, 0, 0); font-size:16px; font-weight:400; line-height:inherit; text-decoration:inherit; font-family:arial; font-style:normal\">We’re making things simpler this time around:</span><span style=\"color:rgb(0, 0, 0); font-size:16px; font-weight:400; line-height:inherit; text-decoration:inherit; font-family:arial; font-style:normal\">\n Refer to the new</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://nakivo12.acemlnb.com/lt.php?x=3TZy~GDHVXma754r_gy7URZt23VRkQ~xk-s4YHbMIaGa554r_ky.0OVu2nBzjND3j_YwbHXKInacUs.8.Q_-W.Zx3HAkk8\" style=\"margin:0; outline:none; padding:0; color:rgb(4, 95, 180); text-decoration:underline\"><span style=\"font-size:inherit; font-weight:inherit; line-height:inherit; text-decoration:inherit\"><span style=\"color:inherit; font-size:16px; font-weight:400; line-height:inherit; text-decoration:inherit; font-family:arial; font-style:normal\">\n</span><span style=\"color:inherit; font-size:16px; font-weight:700; line-height:inherit; text-decoration:inherit; font-family:arial; font-style:normal\">GA in a Box</span><span style=\"color:inherit; font-size:16px; font-weight:400; line-height:inherit; text-decoration:inherit; font-family:arial; font-style:normal\">\n package</span></span></a><span style=\"color:rgb(0, 0, 0); font-size:16px; font-weight:400; line-height:inherit; text-decoration:inherit; font-family:arial; font-style:normal\"> for fresh marketing materials and\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://nakivo12.acemlnb.com/lt.php?x=3TZy~GDHVXma754r_gy7URZt23VRkQ~xk-s4YHbMIaGa554r_ky.0OVu2nBzjND3j_YwbHXKInadUs.8.Q_-W.Zx3HAkk8\" style=\"margin:0; outline:none; padding:0; color:rgb(4, 95, 180); text-decoration:underline\"><span style=\"color:inherit; font-size:16px; font-weight:700; line-height:inherit; text-decoration:inherit; font-family:arial; font-style:normal\">detailed\n instruction</span></a><span style=\"color:rgb(0, 0, 0); font-size:16px; font-weight:400; line-height:inherit; text-decoration:inherit; font-family:arial; font-style:normal\"> to promote the latest capabilities and develop new deals.<br>\n</span><br>\n<span style=\"color:rgb(0, 0, 0); font-size:16px; font-weight:400; line-height:inherit; text-decoration:inherit; font-family:arial; font-style:normal\">💰 The Early Bird promotion is now active!\n</span><span style=\"color:rgb(0, 0, 0); font-size:16px; font-weight:700; line-height:inherit; text-decoration:inherit; font-family:arial; font-style:normal\">Offer 10% off Backup for Microsoft 365, NAS Backup, and the Enterprise Plus edition for a limited\n time</span><span style=\"color:rgb(0, 0, 0); font-size:16px; font-weight:400; line-height:inherit; text-decoration:inherit; font-family:arial; font-style:normal\">. 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font-size:14px; min-width:100%\">\n<tbody>\n<tr style=\"\">\n<td class=\"x_167103717td_button x_167103717td_block x_167103717customizable\" valign=\"top\" align=\"left\" width=\"590\" style=\"\">\n<div class=\"x_167103717button-wrapper\" style=\"margin:0; outline:none; padding:0; text-align:center\">\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://nakivo12.acemlnb.com/lt.php?x=3TZy~GDHVXma754r_gy7URZt23VRkQ~xk-s4YHbMIaGa554r_ky.0OVu2nBzjND3j_YwbHXKInaeUs.8.Q_-W.Zx3HAkk8\" style=\"margin:0; outline:none; padding:14px; color:rgb(255, 255, 255); background:rgb(0, 114, 250); background-color:rgb(0, 114, 250); border-radius:3px; font-family:Arial; font-size:14px; line-height:1.1; text-align:center; text-decoration:none\"><span style=\"color:rgb(255, 255, 255); font-family:Arial; font-size:14px; font-weight:bold\">&nbsp;\n &nbsp;LEARN MORE&nbsp; &nbsp; </span></a></div>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n<tr style=\"background-color:rgb(248, 249, 250)\">\n<td id=\"x_167103717layout-row-margin139148\" valign=\"top\" style=\"padding:5px; 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font-size:inherit; font-weight:inherit; line-height:1.4; text-decoration:inherit\">\n<b style=\"margin:0; outline:none; padding:0; color:rgb(0, 0, 0); font-style:normal; font-family:arial; font-size:16px; font-weight:normal\"><b style=\"margin:0; outline:none; padding:0; font-size:16px; font-family:arial; color:rgb(0, 0, 0); font-weight:normal; font-style:normal\"><span style=\"color:rgb(0, 0, 0); font-size:16px; font-weight:400; line-height:inherit; text-decoration:inherit; font-family:arial; font-style:normal\"><b style=\"margin:0; outline:none; padding:0; color:rgb(0, 0, 0); font-style:normal; font-weight:normal\"><span style=\"color:inherit; font-size:12px; font-weight:inherit; line-height:inherit; text-decoration:inherit\"><span style=\"color:rgb(0, 0, 0); font-size:inherit; font-weight:400; line-height:inherit; text-decoration:inherit; font-family:arial; font-style:normal\">*</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://nakivo12.acemlnb.com/lt.php?x=3TZy~GDHVXma754r_gy7URZt23VRkQ~xk-s4YHbMIaGa554r_ky.0OVu2nBzjND3j_YwbHXKInafUs.8.Q_-W.Zx3HAkk8\" style=\"margin:0; outline:none; padding:0; color:rgb(4, 95, 180); text-decoration:underline\"><span style=\"color:inherit; font-size:inherit; font-weight:400; line-height:inherit; text-decoration:inherit; font-family:arial; font-style:normal\">Terms\n and conditions</span></a><span style=\"color:rgb(0, 0, 0); font-size:inherit; font-weight:400; line-height:inherit; text-decoration:inherit; font-family:arial; font-style:normal\"> apply.</span></span></b>\n<div style=\"margin:0; outline:none; padding:0; color:inherit; font-size:inherit; font-weight:inherit; line-height:inherit; text-decoration:inherit; text-align:center\">\n</div>\n</span></b></b></div>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n<tr style=\"background-color:rgb(248, 249, 250)\">\n<td id=\"x_167103717layout-row-margin139147\" valign=\"top\" style=\"padding:0; background-color:rgb(248, 249, 250)\">\n<table width=\"100%\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"font-size:14px; min-width:100%\">\n<tbody>\n<tr id=\"x_167103717layout-row139147\" class=\"x_167103717layout x_167103717layout-row x_167103717widget x_167103717_widget_break x_167103717style139147\" style=\"\">\n<td id=\"x_167103717layout-row-padding139147\" valign=\"top\" style=\"line-height:0; 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background-color:rgb(248, 249, 250)\">\n<table width=\"100%\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"font-size:14px; min-width:100%\">\n<tbody>\n<tr id=\"x_167103717layout-row139144\" class=\"x_167103717layout x_167103717layout-row x_167103717widget x_167103717_widget_text x_167103717style139144\" style=\"margin:0; padding:0\">\n<td id=\"x_167103717layout-row-padding139144\" valign=\"top\" style=\"padding:20px 30px 10px 30px\">\n<table width=\"100%\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"border-collapse:collapse; font-size:14px; min-width:100%\">\n<tbody>\n<tr style=\"\">\n<td id=\"x_167103717text_div125565\" class=\"x_167103717td_text x_167103717td_block\" valign=\"top\" align=\"left\" width=\"590\" style=\"line-height:140%; margin:0; outline:none; padding:0; color:inherit; font-size:12px; font-weight:inherit; line-height:1.4; text-decoration:inherit; font-family:arial\">\n<div style=\"line-height:140%; margin:0; outline:none; padding:0; color:rgb(0, 0, 0); font-size:16px; font-weight:inherit; line-height:1.4; text-decoration:inherit; font-family:arial\">\n<b style=\"margin:0; outline:none; padding:0; font-weight:bolder; font-family:arial; color:rgb(0, 0, 0); font-size:16px; font-style:normal\"><b style=\"margin:0; outline:none; padding:0; font-family:arial; font-weight:normal; color:rgb(0, 0, 0); font-style:normal\"><span style=\"color:inherit; font-size:16px; font-weight:inherit; line-height:inherit; text-decoration:inherit; font-family:arial\"><b style=\"margin:0; outline:none; padding:0; font-weight:normal\"><b style=\"margin:0; outline:none; padding:0; color:rgb(0, 0, 0); font-style:normal; font-weight:normal\"><b style=\"margin:0; outline:none; padding:0; font-weight:normal\"><b style=\"margin:0; outline:none; padding:0; color:rgb(0, 0, 0); font-style:normal; font-weight:normal\"><b style=\"margin:0; outline:none; padding:0; color:rgb(0, 0, 0); font-style:normal; font-weight:normal\"><b style=\"margin:0; outline:none; padding:0; color:rgb(0, 0, 0); font-style:normal; font-weight:normal\"><b style=\"margin:0; outline:none; padding:0; color:rgb(0, 0, 0); font-style:normal; font-weight:normal\"><b style=\"margin:0; outline:none; padding:0; font-size:16px; font-family:arial; color:rgb(0, 0, 0); font-weight:normal; font-style:normal\"></b><b style=\"margin:0; outline:none; padding:0; color:rgb(0, 0, 0); font-style:normal; font-weight:normal\"><b style=\"margin:0; outline:none; padding:0\"><b style=\"margin:0; outline:none; padding:0\"><span style=\"color:rgb(0, 0, 0); font-size:16px; font-weight:inherit; line-height:inherit; text-decoration:inherit\"><span style=\"color:rgb(0, 0, 0); font-size:16px; font-weight:400; line-height:inherit; text-decoration:inherit\">Best\n regards,</span><br>\n<span style=\"color:rgb(0, 0, 0); font-size:16px; font-weight:400; line-height:inherit; text-decoration:inherit\">Hanna\n Jones | Customer Success Manager</span><br>\n<span style=\"color:rgb(0, 0, 0); font-size:16px; font-weight:400; line-height:inherit; text-decoration:inherit\">Email:\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:hanna@nakivo.com\" style=\"margin:0; outline:none; padding:0; color:rgb(4, 95, 180); text-decoration:underline\">\n<span style=\"color:inherit; font-size:inherit; font-weight:inherit; line-height:inherit; text-decoration:inherit\">hanna@nakivo.com</span></a></span><br>\n<span style=\"color:rgb(0, 0, 0); font-size:16px; font-weight:400; line-height:inherit; text-decoration:inherit\">November\n 05, 2024</span></span></b></b> </b></b></b></b></b></b></b></b></span></b></b><br>\n</div>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n<tr style=\"background-color:rgb(248, 249, 250)\">\n<td id=\"x_167103717layout-row-margin139143\" valign=\"top\" style=\"background-color:rgb(248, 249, 250)\">\n<table width=\"100%\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"border-collapse:collapse; font-size:14px; min-width:100%\">\n<tbody>\n<tr id=\"x_167103717layout-row139143\" class=\"x_167103717layout x_167103717layout-row x_167103717widget x_167103717_widget_spacer\" style=\"\">\n<td id=\"x_167103717layout-row-padding139143\" valign=\"top\" style=\"\">\n<table width=\"100%\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"border-collapse:collapse; font-size:14px; min-width:100%\">\n<tbody>\n<tr style=\"\">\n<td valign=\"top\" height=\"20\" style=\"\">\n<div class=\"x_167103717spacer\" style=\"margin:0; outline:none; padding:0; min-height:20px\">\n<table cellpadding=\"0\" cellspacing=\"0\" border=\"0\" width=\"100%\" style=\"border-collapse:collapse; font-size:14px; min-width:100%\">\n<tbody>\n<tr style=\"\">\n<td class=\"x_167103717spacer-body\" valign=\"top\" height=\"20\" width=\"650\" style=\"\">\n&nbsp;</td>\n</tr>\n</tbody>\n</table>\n</div>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n</div>\n<img src=\"https://nakivo12.acemlnb.com/lt.php?x=41Zy~GDHVXma754r_gy7URZt23VRkQ~xk-s4YHbMIaGa554r_k2DjFFsPa.UjNH0klZs05XFKnMKGwC4AAAD\" border=\"0\" width=\"1\" height=\"1\" alt=\"\" style=\"display:block; width:1px !important; min-width:1px !important; max-width:1px !important; height:1px !important; border:0; overflow:hidden\"><br>\n<div id=\"x_167103717ac-footer\" style=\"clear:both; background-color:inherit; background:inherit; min-width:100%; padding:20px; color:rgb(0, 0, 0); font-size:11px; font-family:arial, helvetica, sans-serif; line-height:140%; line-height:1.4; text-align:center\">\n<center>Sent to: <span style=\"font-size:11px; font-family:arial, helvetica, sans-serif; font-weight:normal; text-decoration:none; outline:none\">\nsoporte@browniespain.com</span><br>\n<br>\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://nakivo12.acemlnb.com/proc.php?nl=1&amp;c=5364&amp;m=5292&amp;s=4d9191bfad1f279a9a36695690a111bf&amp;act=unsub&amp;runid=8668448\" style=\"font-size:11px; font-family:arial, helvetica, sans-serif; font-weight:bold; text-decoration:underline\"><span style=\"font-weight:bold; text-decoration:underline\">Unsubscribe</span></a><br>\n<br>\nNAKIVO, 4894 Sparks Blvd., Sparks, NV 89436-8202, United States</center>\n</div>\n<br>\n<p></p>\n<div style=\"background-color:rgb(255, 235, 156); width:100%; border-style:solid; border-color:rgb(156, 101, 0); border-width:1pt; padding:2pt; font-size:10pt; line-height:12pt; font-family:&quot;Calibri&quot;; color:Black; text-align:left\">\n<span style=\"color:rgb(156, 101, 0)\">ATENCIÓN:</span> Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.</div>\n<br>\n<p></p>\n</div>",
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