#21020 · EXT: RE: Electricidad Eci Sanchinarro
ID interno: 10918000005687407
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
—
Grupo
—
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
—
Departamento
—
Request Type
Incidencia
Creado
4/11/24, 14:47
Resuelto
—
Actualizado
4/11/24, 15:26
Asignado
—
Respondido
Nov 4, 2024 04:26 PM
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: — sin asignar —
Descripción
Buenos días,
He abierto la orden de trabajo: OT24/159696 reparación cableado. Para la revisión y reparación del cableado en el mueble de caja. ¿Cuándo sería conveniente realizar la intervención?
Quedo atento a su respuesta para proceder.
Gracias. 😊
Saludos cordiales, Best Regards.
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FERRAN MARTOS International Facility Manager
T +34
932 529 377
@ ferran.martos@optimaretail.es 08340 VILASSAR DE MAR, BARCELONA |
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De: Raquel Huerta <raquel.huerta@browniespain.com>
Enviado el: lunes, 4 de noviembre de 2024 11:29
Para: Eliana Garcia <eliana.garcia@browniespain.com>; Maria Bultó <maria.bulto@browniespain.com>; Javier Gonzalez <javier.gonzalez@browniespain.com>; Soporte <soporte@browniespain.com>; Arquitectura <arquitectura@browniespain.com>; Ferran Martos - Optima
Retail <ferran.martos@optimaretail.es>; Carmen Garcia <carmen.garcia@browniespain.com>
Asunto: Electricidad Eci Sanchinarro
Buenos días,
En Eci Sanchinarro estamos teniendo problemas con la electricidad del mueble de caja, hay muchos cables, cuando no funciona algo tenemos que estar mirando a ver si se ha soltado algún cable, está saltando chispazo y no es seguro. Hablamos con mantenimiento del Corte Inglés pero ellos solo se encargan de que funcione bien lo suyo nuestro cableado no lo pueden tocar. Necesitaríamos que nos mandarais a un electricista que junto con el de El Corte Inglés mirará y quitará cosas innecesarias y se revisará el buen funcionamiento de todo, ya que no tenemos teléfono, la Zebra tampoco funciona y cuando movemos cosas a otro enchufe se va la caja de El Corte Inglés . Adjunto foto para que veáis cómo están ahora mismo todos los cables.
Cualquier duda o aclaración no dudéis en contactar conmigo, dejo mi número personal por si seguimos sin tener teléfono y necesitáis algo (691540622).
Muchas gracias y un saludo.
Raquel Huerta López
Store Manager Eci Sanchinarro.
ATENCIÓN: Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.
Resolución
No es nuestro
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"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_3788827284585977651_parse_3114795232844091633\">\n<div class=\"x_592353874WordSection1\">\n<p class=\"MsoNormal\"><span style=\"\">Buenos días,</span></p>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"\">He abierto la orden de trabajo: OT24/159696\n</span><span style=\"\">reparación cableado.</span><span style=\"\"> Para la revisión y reparación del cableado en el mueble de caja. ¿Cuándo sería conveniente realizar la intervención?</span></p>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"\">Quedo atento a su respuesta para proceder.</span></p>\n<p class=\"MsoNormal\"><span style=\"\"><br>\nGracias. </span><span style=\"font-family:"Segoe UI Emoji", sans-serif\">😊</span><span style=\"\"></span></p>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<div>\n<p class=\"MsoNormal\"><span style=\"\">Saludos cordiales, Best Regards.</span></p>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<table class=\"x_592353874MsoNormalTable\" border=\"0\" cellspacing=\"3\" cellpadding=\"0\">\n<tbody>\n<tr style=\"height:152.4pt\">\n<td width=\"180\" style=\"width:134.7pt; padding:0.75pt 0.75pt 0.75pt 0.75pt; height:152.4pt\">\n<p class=\"MsoNormal\" style=\"line-height:105%\"><img width=\"178\" height=\"160\" style=\"width:1.85in; height:1.6666in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3655227&ACTION=FILE\" alt=\"Imagen que contiene persona, hombre\n\nDescripción generada automáticamente\"><span style=\"\"></span></p>\n</td>\n<td width=\"11\" style=\"width:8.1pt; padding:0.75pt 0.75pt 0.75pt 0.75pt; height:152.4pt\">\n<p class=\"MsoNormal\" style=\"line-height:105%\"><span style=\"font-family:"Gotham Black"\"> </span><img width=\"1\" height=\"119\" style=\"width:0.0083in; height:1.2416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3655228&ACTION=FILE\"><span style=\"font-size:8pt; line-height:105%; font-family:"Poppins Medium"\"></span></p>\n</td>\n<td width=\"204\" valign=\"top\" style=\"width:153.15pt; padding:0cm 0cm 0cm 0cm; height:152.4pt\">\n<p class=\"MsoNormal\" style=\"line-height:105%\"><b><span lang=\"FR\" style=\"font-size:14pt; line-height:105%; font-family:"Gotham Black"\">FERRAN MARTOS</span></b><span lang=\"FR\" style=\"font-size:16pt; line-height:105%; font-family:"Gotham Black"\"></span></p>\n<p class=\"MsoNormal\" style=\"line-height:105%\"><span lang=\"FR\" style=\"font-size:9pt; line-height:105%; font-family:"Gotham Book"; color:gray\">International Facility Manager</span></p>\n<p class=\"MsoNormal\" style=\"line-height:105%\"><span lang=\"FR\" style=\"font-size:7pt; line-height:105%; font-family:"Gotham Light"; color:gray\"> </span></p>\n<p class=\"MsoNormal\" style=\"line-height:105%\"><b><span lang=\"FR\" style=\"\"> </span></b><b><span lang=\"FR\" style=\"font-size:8pt; line-height:105%; font-family:Roboto; color:rgb(75, 132, 250)\">T</span></b><b><span lang=\"FR\" style=\"font-size:8pt; line-height:105%; font-family:Roboto\"> </span></b><span lang=\"FR\" style=\"font-size:8pt; line-height:105%; font-family:Roboto; color:gray\">+34\n 932 529 377</span><b><span lang=\"FR\" style=\"font-size:8pt; line-height:105%; font-family:Roboto\"><br>\n</span></b><b><span lang=\"FR\" style=\"font-size:8pt; line-height:105%\"> </span></b><b><span lang=\"FR\" style=\"font-size:8pt; line-height:105%; font-family:Roboto; color:rgb(75, 132, 250)\">M</span></b><b><span lang=\"FR\" style=\"font-size:8pt; line-height:105%; font-family:Roboto\"> </span></b><span lang=\"FR\" style=\"font-size:8pt; line-height:105%; font-family:Roboto; color:gray\">+34\n 696 029 612</span><b><span lang=\"FR\" style=\"font-size:8pt; line-height:105%; font-family:Roboto\"><br>\n</span></b><b><span lang=\"FR\" style=\"font-size:8pt; line-height:105%\"> </span></b><b><span lang=\"FR\" style=\"font-size:8pt; line-height:105%; font-family:Roboto; color:rgb(75, 132, 250)\">24/7</span></b><span lang=\"FR\" style=\"font-size:8pt; line-height:105%; font-family:Roboto\"> <span style=\"color:gray\">+34\n 911 438 061</span></span><span lang=\"FR\" style=\"font-size:8pt; line-height:105%; font-family:"Calibri", sans-serif\"></span></p>\n<p class=\"MsoNormal\" style=\"line-height:105%\"><span lang=\"FR\" style=\"font-size:8pt; line-height:105%; font-family:Roboto\"> </span><span lang=\"FR\" style=\"font-size:8pt; line-height:105%; color:rgb(75, 132, 250)\"></span></p>\n<p class=\"MsoNormal\" style=\"line-height:105%\"><b><span lang=\"FR\" style=\"font-size:8pt; line-height:105%; color:rgb(75, 132, 250)\"> </span></b><b><span style=\"font-size:8pt; line-height:105%; font-family:Roboto; color:rgb(75, 132, 250)\">@ </span></b><span style=\"\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:j@optimaretail.es\"><span style=\"font-size:8pt; line-height:105%; font-family:Roboto; color:rgb(75, 132, 250)\">ferran.martos@optimaretail.es</span></a></span><span style=\"font-size:5pt; line-height:105%; font-family:Roboto; color:rgb(75, 132, 250)\"><br>\n</span><span style=\"font-size:8pt; line-height:105%; font-family:Roboto; color:rgb(75, 132, 250)\"> W </span><span style=\"\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.optimaretail.eu/\"><span style=\"font-size:8pt; line-height:105%; font-family:Roboto; color:rgb(75, 132, 250)\">www.optimaretail.eu</span></a></span><span style=\"font-size:8pt; line-height:105%; font-family:Roboto; color:rgb(75, 132, 250)\"><br>\n </span><span style=\"font-size:8pt; line-height:105%; color:gray\"><br>\n</span><span style=\"font-size:6pt; line-height:105%; font-family:"Poppins Medium"; color:gray\">CARRER DE LA VOLTA DELS GARROFERS, 54\n</span></p>\n<p class=\"MsoNormal\" style=\"line-height:105%\"><span style=\"font-size:6pt; line-height:105%; font-family:"Poppins Medium"; color:gray\">08340 VILASSAR DE MAR, BARCELONA</span><span style=\"font-size:11pt; line-height:105%; font-family:"Calibri", sans-serif\"></span></p>\n</td>\n<td width=\"8\" style=\"width:6.35pt; padding:0cm 0cm 0cm 0cm; height:152.4pt\">\n<p class=\"MsoNormal\" style=\"line-height:105%\"><span style=\"font-family:"Gotham Black"\"> </span><img border=\"0\" width=\"1\" height=\"119\" style=\"width:0.0083in; height:1.2416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3655228&ACTION=FILE\"><span style=\"\"></span></p>\n</td>\n<td width=\"172\" valign=\"top\" style=\"width:129.25pt; padding:0cm 0cm 0cm 0cm; height:152.4pt\">\n<p class=\"MsoNormal\" style=\"line-height:105%\"><span style=\"\"> </span></p>\n<p class=\"MsoNormal\" style=\"line-height:105%\"><span style=\"\"> </span></p>\n<p class=\"MsoNormal\" style=\"line-height:105%\"><img border=\"0\" width=\"165\" height=\"80\" style=\"width:1.7166in; height:0.8333in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3655229&ACTION=FILE\" alt=\"Logotipo, nombre de la empresa\n\nDescripción generada automáticamente\"><span style=\"\"></span></p>\n<p class=\"MsoNormal\" style=\"line-height:105%\"><b><span style=\"font-size:8pt; line-height:105%; font-family:Roboto; color:rgb(75, 132, 250)\"> </span></b><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCfX0mrcw2BhEtS1m2Xd_f4Q\"><span style=\"color:windowtext; text-decoration:none\"><img border=\"0\" width=\"21\" height=\"16\" style=\"width:0.2166in; height:0.1666in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3655230&ACTION=FILE\" alt=\"Imagen que contiene espejo, objeto, espejo de coche, calle\n\nDescripción generada automáticamente\"></span></a><b><span style=\"font-size:8pt; line-height:105%; font-family:Roboto; color:rgb(75, 132, 250)\"> </span></b><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.linkedin.com/company/optima-retail/mycompany/\"><span style=\"color:windowtext; text-decoration:none\"><img border=\"0\" width=\"16\" height=\"16\" style=\"width:0.1666in; height:0.1666in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3655231&ACTION=FILE\"></span></a><b><span style=\"font-size:8pt; line-height:105%; font-family:Roboto; color:rgb(75, 132, 250)\"> </span></b><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.optimaretail.eu/newsletter-or\"><span style=\"color:windowtext; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1916in; height:0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3655232&ACTION=FILE\" alt=\"Abrir sobre con relleno sólido\"></span></a><b><span style=\"font-size:8pt; line-height:105%; font-family:Roboto; color:rgb(75, 132, 250)\"> </span></b><span style=\"\"></span></p>\n</td>\n</tr>\n</tbody>\n</table>\n<p class=\"MsoNormal\"><span style=\"display:none\"> </span></p>\n<table class=\"x_592353874MsoNormalTable\" border=\"0\" cellspacing=\"3\" cellpadding=\"0\">\n<tbody>\n<tr style=\"height:107.7pt\">\n<td width=\"568\" style=\"width:425.85pt; padding:0.75pt 0.75pt 0.75pt 0.75pt; height:107.7pt\">\n<p class=\"MsoNormal\" style=\"line-height:105%\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://form.jotform.com/231142241148343\"><span style=\"color:windowtext; text-decoration:none\"><img border=\"0\" width=\"566\" height=\"142\" style=\"width:5.9in; height:1.4833in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3655233&ACTION=FILE\" alt=\"Interfaz de usuario gráfica, Texto, Aplicación\n\nDescripción generada automáticamente\"></span></a></p>\n</td>\n</tr>\n</tbody>\n</table>\n<p class=\"MsoNormal\"><span style=\"font-size:9pt; color:rgb(89, 89, 89); background:white\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"font-size:9pt; color:rgb(89, 89, 89); background:white\">ANDORRA\n</span><span style=\"font-size:9pt; color:rgb(89, 89, 89)\">| AUSTRALIA | AUSTRIA | BELGIUM | CANADA | CHINA | COLOMBIA | CROATIA | CZECH REPUBLIC | DENMARK | ECUADOR | FINLAND | FRANCE | GERMANY | GREECE | HUNGARY |\n IRELAND | ITALY | JAPAN | MALASIA | MEXICO | MOROCCO | NETHERLANDS | NORWAY | PANAMA | PERU | POLAND | PORTUGAL | ROMANIA | SAUDI ARABIA | SINGAPUR | SLOVAKIA | SLOVENIA | SOUTH KOREA | SPAIN |SWEDEN | SWITZERLAND | TURKEY | UK | USA</span><span style=\"font-size:9pt; color:rgb(89, 89, 89); background:white\"></span></p>\n<p class=\"MsoNormal\"><span style=\"font-size:7.5pt; font-family:"Verdana", sans-serif; color:rgb(89, 89, 89); background:white\"> </span></p>\n<p class=\"MsoNormal\" style=\"margin-top:6pt; text-align:justify\"><u><span style=\"font-size:7.5pt; font-family:"Verdana", sans-serif; color:rgb(118, 113, 113)\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.optimaretail.eu/aviso-de-confidencialidad\"><span style=\"color:rgb(5, 99, 193)\">Aviso\n de confidencialidad</span></a></span></u></p>\n<p class=\"MsoNormal\" style=\"text-align:justify\"><span style=\"font-size:7.5pt; font-family:"Verdana", sans-serif; color:green; background:white\">Before printing this message, please make sure it is\n necessary. <b>The environment is in our hands.</b></span></p>\n</div>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<div>\n<div style=\"border:none; border-top:solid rgb(225, 225, 225) 1pt; padding:3pt 0cm 0cm 0cm\">\n<p class=\"MsoNormal\"><b><span style=\"font-size:11pt; font-family:"Calibri", sans-serif\">De:</span></b><span style=\"font-size:11pt; font-family:"Calibri", sans-serif\"> Raquel Huerta <raquel.huerta@browniespain.com>\n<br>\n<b>Enviado el:</b> lunes, 4 de noviembre de 2024 11:29<br>\n<b>Para:</b> Eliana Garcia <eliana.garcia@browniespain.com>; Maria Bultó <maria.bulto@browniespain.com>; Javier Gonzalez <javier.gonzalez@browniespain.com>; Soporte <soporte@browniespain.com>; Arquitectura <arquitectura@browniespain.com>; Ferran Martos - Optima\n Retail <ferran.martos@optimaretail.es>; Carmen Garcia <carmen.garcia@browniespain.com><br>\n<b>Asunto:</b> Electricidad Eci Sanchinarro</span></p>\n</div>\n</div>\n<p class=\"MsoNormal\"> </p>\n<div>\n<div>\n<p class=\"MsoNormal\">Buenos días,</p>\n</div>\n<div>\n<p class=\"MsoNormal\">En Eci Sanchinarro estamos teniendo problemas con la electricidad del mueble de caja, hay muchos cables, cuando no funciona algo tenemos que estar mirando a ver si se ha soltado algún cable, está saltando chispazo y no es seguro. Hablamos\n con mantenimiento del Corte Inglés pero ellos solo se encargan de que funcione bien lo suyo nuestro cableado no lo pueden tocar. Necesitaríamos que nos mandarais a un electricista que junto con el de El Corte Inglés mirará y quitará cosas innecesarias y se\n revisará el buen funcionamiento de todo, ya que no tenemos teléfono, la Zebra tampoco funciona y cuando movemos cosas a otro enchufe se va la caja de El Corte Inglés . Adjunto foto para que veáis cómo están ahora mismo todos los cables.</p>\n</div>\n<div>\n<p class=\"MsoNormal\">Cualquier duda o aclaración no dudéis en contactar conmigo, dejo mi número personal por si seguimos sin tener teléfono y necesitáis algo (691540622).</p>\n</div>\n<div>\n<p class=\"MsoNormal\">Muchas gracias y un saludo.</p>\n</div>\n<div>\n<p class=\"MsoNormal\"> </p>\n</div>\n<div>\n<p class=\"MsoNormal\">Raquel Huerta López </p>\n</div>\n<div>\n<p class=\"MsoNormal\">Store Manager Eci Sanchinarro.</p>\n</div>\n</div>\n</div>\n<p></p>\n<div style=\"background-color:rgb(255, 235, 156); width:100%; border-style:solid; border-color:rgb(156, 101, 0); border-width:1pt; padding:2pt; font-size:10pt; line-height:12pt; font-family:"Calibri"; color:Black; text-align:left\">\n<span style=\"color:rgb(156, 101, 0)\">ATENCIÓN:</span> Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.</div>\n<br>\n<p></p>\n</div>",
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