#21005 · Electricidad Eci Sanchinarro
ID interno: 10918000005687229
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
—
Grupo
—
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
—
Departamento
—
Request Type
Incidencia
Creado
4/11/24, 10:31
Resuelto
—
Actualizado
4/11/24, 11:39
Asignado
—
Respondido
Nov 4, 2024 12:39 PM
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: — sin asignar —
Descripción
Buenos días,
En Eci Sanchinarro estamos teniendo problemas con la electricidad del mueble de caja, hay muchos cables, cuando no funciona algo tenemos que estar mirando a ver si se ha soltado algún cable, está saltando chispazo y no es seguro. Hablamos con
mantenimiento del Corte Inglés pero ellos solo se encargan de que funcione bien lo suyo nuestro cableado no lo pueden tocar. Necesitaríamos que nos mandarais a un electricista que junto con el de El Corte Inglés mirará y quitará cosas innecesarias y se revisará
el buen funcionamiento de todo, ya que no tenemos teléfono, la Zebra tampoco funciona y cuando movemos cosas a otro enchufe se va la caja de El Corte Inglés . Adjunto foto para que veáis cómo están ahora mismo todos los cables.
Cualquier duda o aclaración no dudéis en contactar conmigo, dejo mi número personal por si seguimos sin tener teléfono y necesitáis algo (691540622).
Muchas gracias y un saludo.
Raquel Huerta López
Store Manager Eci Sanchinarro.
Resolución
No es de nuestro departamento, envio a los departamentos correspondientes
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"description": "\n\n<div>\n<div dir=\"ltr\">\n<div dir=\"ltr\">Buenos días,</div>\n<div dir=\"ltr\">En Eci Sanchinarro estamos teniendo problemas con la electricidad del mueble de caja, hay muchos cables, cuando no funciona algo tenemos que estar mirando a ver si se ha soltado algún cable, está saltando chispazo y no es seguro. Hablamos con\n mantenimiento del Corte Inglés pero ellos solo se encargan de que funcione bien lo suyo nuestro cableado no lo pueden tocar. Necesitaríamos que nos mandarais a un electricista que junto con el de El Corte Inglés mirará y quitará cosas innecesarias y se revisará\n el buen funcionamiento de todo, ya que no tenemos teléfono, la Zebra tampoco funciona y cuando movemos cosas a otro enchufe se va la caja de El Corte Inglés . Adjunto foto para que veáis cómo están ahora mismo todos los cables.</div>\n<div dir=\"ltr\">Cualquier duda o aclaración no dudéis en contactar conmigo, dejo mi número personal por si seguimos sin tener teléfono y necesitáis algo (691540622).</div>\n<div dir=\"ltr\">Muchas gracias y un saludo.</div>\n<div dir=\"ltr\"><br>\n</div>\n<div dir=\"ltr\">Raquel Huerta López </div>\n<div dir=\"ltr\">Store Manager Eci Sanchinarro.</div>\n</div>\n</div>",
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