#20947 · EXT: El backup #1 de Veeam para Microsoft 365

ID interno: 10918000005667369

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Estado

Cancelada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

Subcategoría

Tipo

Incidencia

Canal

E-Mail

SLA

Grupo

Site

HQ

Nivel

Nivel 1 - Primera Respuesta

Solicitante

Veeam News

Técnico

Departamento

Request Type

Incidencia

Creado

31/10/24, 11:10

Resuelto

Actualizado

31/10/24, 11:57

Asignado

Respondido

Oct 31, 2024 12:57 PM

Completado

First resp. due

Due by

Tiempo de resolución

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

No

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: — sin asignar —

Descripción

Hola:

Es posible que ya haya oído hablar de la solución de backup n.º 1 de Veeam para Microsoft 365. Ahora se ofrece como servicio a través de nuestra solución más reciente, Veeam Data Cloud for Microsoft 365. Veeam administra la infraestructura, incluye almacenamiento y usted puede crear backups a través de una interfaz de usuario web.

Vea esta demostración de producto (en inglés) para obtener una visión en profundidad sobre:

  • Una NUEVA solución de backup SaaS de un proveedor de backup de confianza y líder en la industria

  • Agilizar sus procesos de backup y operaciones de gestión mientras mantiene el control de sus datos

  • Cómo crear fácilmente trabajos de backup, llevar a cabo restauraciones y obtener información de Microsoft 365 desde una interfaz de usuario web moderna

Para su comodidad, la presentación está disponible aquí.

Gracias,
Jordi Bombardo
Ingeniero sénior de sistemas
Veeam Software

Veeam

Veeam respeta su privacidad. Revise nuestra Declaración de privacidad online.

Cambie sus preferencias de suscripción o anule la suscripción a las comunicaciones de Veeam.

 

ATENCIÓN: Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.

Resolución

No es incidencia
JSON crudo (detalle completo)
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  "description": "\n\n\n\n\n\n\n<div id=\"x_1538191833myBody\" class=\"zm_8688419051798169910_parse_7903678351356792370\">\n<table id=\"x_1538191833myContent\" width=\"100%\" cellpadding=\"0\" cellspacing=\"0\" border=\"0\">\n<tbody>\n<tr>\n<td class=\"x_1538191833mktoContainer\" id=\"x_1538191833template-wrapper\">\n<table class=\"x_1538191833mktoModule\" id=\"x_1538191833hello-module\" width=\"100%\" cellpadding=\"0\" cellspacing=\"0\" border=\"0\">\n<tbody>\n<tr>\n<td align=\"left\" class=\"x_1538191833mktoText\" id=\"x_1538191833hello-element\" style=\"font-family:Calibri, Sans-Serif; font-family:Calibri, Calibri, Sans-Serif; font-size:11pt; color:windowtext\">\n<p class=\"x_1538191833paragraph\">Hola:</p>\n</td>\n</tr>\n<tr>\n<td height=\"24\" style=\"height:24px\" class=\"x_1538191833mktEditable\" id=\"x_1538191833anti-bot-clicker-hello-element\">\n<div style=\"margin:0\"><a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_1538191833mktNoTrack\" href=\"https://go.veeam.com/5-techs-data-recovery\" style=\"outline:0; text-decoration:none\"><img style=\"display:block\" src=\"https://go.veeam.com/rs/veeam/images/indent.gif\" border=\"0\" alt=\"\" width=\"1\" height=\"1\"></a>\n</div>\n<div style=\"margin:0; padding:0; line-height:1px\"><img src=\"https://go.veeam.com/rs/veeam/images/indent.gif\" border=\"0\" width=\"1\" height=\"1\" style=\"display:block\" alt=\"\">\n</div>\n</td>\n</tr>\n</tbody>\n</table>\n<table class=\"x_1538191833mktoModule\" id=\"x_1538191833paragraph-module\" width=\"100%\" cellpadding=\"0\" cellspacing=\"0\" border=\"0\">\n<tbody>\n<tr>\n<td align=\"left\" class=\"x_1538191833mktoText\" id=\"x_1538191833paragraph-element\" style=\"font-family:Calibri, Sans-Serif; font-family:Calibri, Calibri, Sans-Serif; font-size:11pt; color:windowtext\">\n<p class=\"x_1538191833paragraph\">Es posible que ya haya oído hablar de la solución de backup n.º 1 de Veeam para Microsoft 365. Ahora se ofrece como servicio a través de nuestra solución más reciente,\n<strong>Veeam Data Cloud <em>for Microsoft 365</em></strong>. Veeam administra la infraestructura, incluye almacenamiento y usted puede crear backups a través de una interfaz de usuario web.</p>\n</td>\n</tr>\n<tr>\n<td height=\"24\" style=\"height:24px\">\n<div style=\"margin:0; padding:0; line-height:1px\"><img src=\"https://go.veeam.com/rs/veeam/images/indent.gif\" border=\"0\" width=\"1\" height=\"1\" style=\"display:block\" alt=\"\">\n</div>\n</td>\n</tr>\n</tbody>\n</table>\n<table class=\"x_1538191833mktoModule\" id=\"x_1538191833paragraph-module9876506e-67be-4b89-87e8-5ff0c39322d7\" width=\"100%\" cellpadding=\"0\" cellspacing=\"0\" border=\"0\">\n<tbody>\n<tr>\n<td align=\"left\" class=\"x_1538191833mktoText\" id=\"x_1538191833paragraph-elementbf1647d4-6142-4959-9102-04f6e4973b5a\" style=\"font-family:Calibri, Sans-Serif; font-family:Calibri, Calibri, Sans-Serif; font-size:11pt; color:windowtext\">\n<p class=\"x_1538191833paragraph\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://link.veeam.com/dc/EzDVpmEqw2ljfPECXjTAxd-dz0haJZCaXifQwJWc1xvgKI9l6mQKQHut8ihwx0SPbdJjnjxNd7cGz63dY1ZXpYjPu4XgPg7fkIRcTq-V__ewsMcTUAur4qhMDiquQ_x-ZMmcpva1Th7IMoV4KHhW3a2lDfUo8Ao3PtfZE2oEf5q0NuU64W7Gyz056WWH8ECzJUu8yFHRnWdSB9ahOqKxqEC1m9a8VwFQgjmuKtMoDJ8FKLcaQIO_GkNG1sm9PE93iIYvG9rnWgcaD8w2HZjl7Q==/ODcwLUxCRy0zMTIAAAGWgTsV1556RaojU_nmMfhHNRlggfLJjamU55acFJ3ljQnxWhgxR9RnVHMl4PuhRMZn3Js8avk=\">Vea\n esta demostración de producto</a> (en inglés) para obtener una visión en profundidad sobre:</p>\n</td>\n</tr>\n<tr>\n<td height=\"24\" style=\"height:24px\">\n<div style=\"margin:0; padding:0; line-height:1px\"><img src=\"https://go.veeam.com/rs/veeam/images/indent.gif\" border=\"0\" width=\"1\" height=\"1\" style=\"display:block\" alt=\"\">\n</div>\n</td>\n</tr>\n</tbody>\n</table>\n<table class=\"x_1538191833mktoModule\" id=\"x_1538191833bullets-module\" width=\"100%\" cellpadding=\"0\" cellspacing=\"0\" border=\"0\">\n<tbody>\n<tr>\n<td align=\"left\" class=\"x_1538191833mktoText\" id=\"x_1538191833bullets-element\" style=\"font-family:Calibri, Sans-Serif; font-family:Calibri, Calibri, Sans-Serif; font-size:11pt; color:windowtext\">\n<ul style=\"margin-top:0; margin-bottom:0; padding-top:0; padding-bottom:0\">\n<li style=\"margin-bottom:5px\">\n<p class=\"x_1538191833paragraph\" style=\"font-size:11pt\">Una NUEVA solución de backup SaaS de un proveedor de backup de confianza y líder en la industria</p>\n</li><li style=\"margin-bottom:5px\">\n<p class=\"x_1538191833paragraph\" style=\"font-size:11pt\">Agilizar sus procesos de backup y operaciones de gestión mientras mantiene el control de sus datos</p>\n</li><li style=\"margin-bottom:5px\">\n<p class=\"x_1538191833paragraph\" style=\"font-size:11pt\">Cómo crear fácilmente trabajos de backup, llevar a cabo restauraciones y obtener información de Microsoft 365 desde una interfaz de usuario web moderna</p>\n</li></ul>\n</td>\n</tr>\n<tr>\n<td height=\"24\" style=\"height:24px\">\n<div style=\"margin:0; 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padding:0; line-height:1px\"><img src=\"https://go.veeam.com/rs/veeam/images/indent.gif\" border=\"0\" width=\"1\" height=\"1\" style=\"display:block\" alt=\"\">\n</div>\n</td>\n</tr>\n</tbody>\n</table>\n<table class=\"x_1538191833mktoModule\" id=\"x_1538191833signature-module\" width=\"100%\" cellpadding=\"0\" cellspacing=\"0\" border=\"0\">\n<tbody>\n<tr>\n<td align=\"left\" class=\"x_1538191833mktoText\" id=\"x_1538191833signature-element\" style=\"font-family:Calibri, Sans-Serif; font-family:Calibri, Calibri, Sans-Serif; font-size:11pt; color:windowtext\">\n<p class=\"x_1538191833paragraph\">Gracias,<br>\nJordi Bombardo<br>\nIngeniero sénior de sistemas<br>\nVeeam Software<br>\n</p>\n</td>\n</tr>\n<tr>\n<td height=\"24\" style=\"height:24px\">\n<div style=\"margin:0; padding:0; line-height:1px\"><img src=\"https://go.veeam.com/rs/veeam/images/indent.gif\" border=\"0\" width=\"1\" height=\"1\" style=\"display:block\" alt=\"\">\n</div>\n</td>\n</tr>\n</tbody>\n</table>\n<table class=\"x_1538191833mktoModule\" id=\"x_1538191833logo-module\" width=\"100%\" cellpadding=\"0\" cellspacing=\"0\" border=\"0\">\n<tbody>\n<tr>\n<td align=\"left\" class=\"x_1538191833mktoText\" id=\"x_1538191833logo-element\" style=\"font-family:Calibri, Sans-Serif; 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Revise nuestra <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://link.veeam.com/ODcwLUxCRy0zMTIAAAGWgTsV1zcDRU5yqmC0ciWG459sV5cyrT0wXFwCW3SJnr6EWHDwgsQHl-yuwBc4Obq4r_5iauU=\">\nDeclaración de privacidad</a> online. </p>\n<p style=\"margin:3px 0; font-family:Arial, Sans-Serif; font-size:7.5pt; color:windowtext\">\nCambie sus <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_1538191833mktNoTrack\" href=\"https://go.veeam.com/subscription-preferences?mkt_tok=ODcwLUxCRy0zMTIAAAGWgTsV1-Xa1O7EhpLGd8mor8qChGHDKUmAOyg-HYzbmfkpbbTYtqR3QEuOHijZ32IGi7d1MAynmlRAzINeuau1o183baF2uvmxdrpCPzK_mxBBPNxQVs4&amp;DynamicEmail=soporte@browniespain.com#es\">\npreferencias de suscripción</a> o <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_1538191833mktNoTrack\" href=\"https://go.veeam.com/unsubscribe?mkt_tok=ODcwLUxCRy0zMTIAAAGWgTsV1-Xa1O7EhpLGd8mor8qChGHDKUmAOyg-HYzbmfkpbbTYtqR3QEuOHijZ32IGi7d1MAynmlRAzINeuau1o183baF2uvmxdrpCPzK_mxBBPNxQVs4&amp;DynamicEmail=soporte@browniespain.com#es\">\nanule la suscripción</a> a las comunicaciones de Veeam. </p>\n</td>\n</tr>\n<tr>\n<td height=\"1\" style=\"height:1px; line-height:1px\"></td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n<table border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td height=\"1\" style=\"height:1px; line-height:1px\" class=\"x_1538191833mktEditable\" id=\"x_1538191833anti-bot-clicker-footer-element\">\n<div style=\"margin:0\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://link.veeam.com/ODcwLUxCRy0zMTIAAAGWgTsV19MsKznD_qIH6Fu_Ed9Mo4IygIf1ZpheWnidifBZjsQv4BTxHsdj7vyXjxPy1r_gcPM=\" style=\"outline:0; text-decoration:none\"><img style=\"display:block\" src=\"https://go.veeam.com/rs/veeam/images/indent.gif\" border=\"0\" alt=\"\" width=\"1\" height=\"1\"></a>\n</div>\n</td>\n</tr>\n</tbody>\n</table>\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://link.veeam.com/ODcwLUxCRy0zMTIAAAGWgTsV17OnA636_B1BoOuJVfoiuQJ-TtPVP2WeF-pzvNV766mQ00QmWpXF5cVlWROhoVArri4=\"></a><img src=\"https://link.veeam.com/trk?t=1&amp;mid=ODcwLUxCRy0zMTIAAAGWgTsV1_NymWpFGJN07BocqyyDncwnQ2caQ5w6s82fZ4XAa9JEqV9KtHH4LwQ0Mr4F5c4nfRUtzwl4cxhqtZ5zRBNIVWfpH8psXuOohZNobEg8JQAUkLzeXLMcSlFPFCLIPoNTRC0p1VwF6M-tNEBFrL-zYZ467KA2\" width=\"1\" height=\"1\" style=\"display:none !important\" alt=\"\">\n &nbsp;\n<p></p>\n<div style=\"background-color:rgb(255, 235, 156); width:100%; border-style:solid; border-color:rgb(156, 101, 0); border-width:1pt; padding:2pt; font-size:10pt; line-height:12pt; font-family:&quot;Calibri&quot;; color:Black; text-align:left\">\n<span style=\"color:rgb(156, 101, 0)\">ATENCIÓN:</span> Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.</div>\n<br>\n<p></p>\n </div>",
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