#20511 · Reetiquetado Bolso W25-0419-020-719
ID interno: 10918000005509609
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
—
Grupo
—
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
—
Departamento
—
Request Type
Incidencia
Creado
15/10/24, 16:08
Resuelto
—
Actualizado
16/10/24, 6:28
Asignado
—
Respondido
Oct 16, 2024 08:28 AM
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: — sin asignar —
Descripción
Date: 15/10/2024
|
COMMUNICATION OF: Product Department |
TO: ALL/ |
Queridos Equipos Brownie,
Os está llegando a tienda la repetición del Bolso Shopper Alin Serraje W25-0419-020-719 con la etiqueta, referencia y precio erroneo. Por favor, tenéis que reetiquetar todas las unidades que recibáis en tienda y también ajustarlo al stock, ya que os aparecerá el stock del modelo pequeño en lugar del grande.
Almacén ya lo está gestionando para que recibáis las reposiciones correctamente.
Muchas gracias y disculpad las molestias,
----------------------------
Dear Brownie Teams,
You are receiving a repeat of the Alin Serraje Shopper Bag W25-0419-020-719 with the wrong label, reference and price. Please, you have to re-label all the units that you receive in shop and also adjust it to the stock, as you will see the stock of the small model instead of the big one.
Warehouse is already managing it so that you receive the replacements correctly.
Thank you very much and sorry for the inconvenience,
Resolución
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"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_2935721715337609399_parse_9025312146364038078\">\n<div class=\"x_443756455WordSection1\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Calibri Light", sans-serif\"><img width=\"1477\" height=\"211\" style=\"width:15.3854in; height:2.1979in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3543715&ACTION=FILE\"><span style=\"\"></span></span></p>\n<p class=\"MsoNormal\" style=\"\"><b><span style=\"font-size:12pt; font-family:"Calibri Light", sans-serif\">Date:\n</span></b><span style=\"font-family:"Calibri Light", sans-serif\">15/10/2024</span><b><span style=\"font-size:12pt; font-family:"Calibri Light", sans-serif\"></span></b></p>\n<table class=\"x_443756455MsoNormalTable\" border=\"0\" cellpadding=\"0\" width=\"100%\" style=\"width:100%\">\n<tbody>\n<tr>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\" style=\"margin-bottom:3.75pt\"><b><span style=\"font-family:"Calibri Light", sans-serif\">COMMUNICATION OF: Product Department</span></b></p>\n</td>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\" align=\"right\" style=\"margin-bottom:3.75pt; text-align:right\">\n<b><span style=\"font-family:"Calibri Light", sans-serif\">TO:\n</span></b><span style=\"font-size:9.5pt; font-family:"Calibri Light", sans-serif\">ALL/\n</span><b><span style=\"font-family:"Calibri Light", sans-serif\"></span></b></p>\n</td>\n</tr>\n</tbody>\n</table>\n<p class=\"MsoNormal\"><span style=\"font-family:"Calibri Light", sans-serif\"> </span></p>\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-family:"Calibri Light", sans-serif\">Queridos Equipos Brownie,</span></p>\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-family:"Calibri Light", sans-serif\">Os está llegando a tienda la repetición\n<b>del Bolso Shopper Alin Serraje W25-0419-020-719</b> con la <span style=\"background:yellow\">\netiqueta, referencia y precio erroneo</span>. Por favor, tenéis que <b>reetiquetar todas las unidades\n</b>que recibáis en tienda y también <b>ajustarlo al stock,</b> ya que os aparecerá el stock del modelo pequeño en lugar del grande.</span></p>\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-family:"Calibri Light", sans-serif\">Almacén ya lo está gestionando para que recibáis las reposiciones correctamente.</span></p>\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-family:"Calibri Light", sans-serif\">Muchas gracias y disculpad las molestias,\n</span></p>\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-family:"Calibri Light", sans-serif\">----------------------------</span></p>\n<p class=\"MsoNormal\" style=\"\"><i><span style=\"font-family:"Calibri Light", sans-serif\">Dear Brownie Teams,</span></i></p>\n<p class=\"MsoNormal\"><i><span style=\"font-family:"Calibri Light", sans-serif\">You are receiving a repeat of the\n<b>Alin Serraje Shopper Bag W25-0419-020-719</b> with the <span style=\"background:yellow\">\nwrong label, reference and price</span>. Please, you have to <b>re-label all the units</b> that you receive in shop and also\n<b>adjust it to the stock</b>, as you will see the stock of the small model instead of the big one.</span></i></p>\n<p class=\"MsoNormal\"><i><span style=\"font-family:"Calibri Light", sans-serif\"> </span></i></p>\n<p class=\"MsoNormal\"><i><span style=\"font-family:"Calibri Light", sans-serif\">Warehouse is already managing it so that you receive the replacements correctly.</span></i></p>\n<p class=\"MsoNormal\"><i><span style=\"font-family:"Calibri Light", sans-serif\"> </span></i></p>\n<p class=\"MsoNormal\"><i><span style=\"font-family:"Calibri Light", sans-serif\">Thank you very much and sorry for the inconvenience,\n</span></i><span></span></p>\n<p class=\"MsoNormal\"><span> </span></p>\n</div>\n</div>",
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