#19344 · RV: recuperacion vale

ID interno: 10918000005097945

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Estado

Cancelada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

—

Subcategoría

—

Tipo

Incidencia

Canal

E-Mail

SLA

—

Grupo

ServiceDesk Brownie

Site

HQ

Nivel

Nivel 1 - Primera Respuesta

Solicitante

Eliana Garcia

Técnico

Eliana Garcia

Departamento

IT OLD

Request Type

Incidencia

Creado

30/8/24, 7:25

Resuelto

—

Actualizado

26/9/24, 15:09

Asignado

Aug 30, 2024 11:02 AM

Respondido

Sep 26, 2024 05:09 PM

Completado

—

First resp. due

—

Due by

—

Tiempo de resolución

—

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

No

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: Eliana Garcia

Descripción




Eliana Garcia
Retail Project Operations

   

C/ Castanyer 29
08022 - Barcelona, Spain
+34 932 377 066

www.browniespain.com

03_Denim_FIRMA CORPORATIVA MAIL (1).jpg      
La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.
De: Sant Cugat <santcugat@browniespain.com>
Enviado: jueves, 29 de agosto de 2024 11:28
Para: IT <it@browniespain.com>; Patricia Rodriguez <patricia.rodriguez@browniespain.com>
Asunto: recuperacion vale
 

Buenos días,

Un cliente nos comenta que sin querer ha roto un vale de 129,90 € de una compra realizada el dia  04/01/2024 a las 17:18 ( al menos es lo que se refleja en el pago con tarjeta )

Yo le comento que no solemos hacer duplicados, porque el me dice que lo ha roto, pero es posible que lo haya perdido, y si alguien lo encuentra , puede hacer uso de el..

 

Podéis mirar con estos datos si el vale ha sido utilizado?? Si no ha sido gastado, se le puede dar  el número de vale o duplicado del mismo??

Ya nos decís.

 

Gracias y Un Saludo

Nuria

Resolución

cancelar
JSON crudo (detalle completo)
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Le recordamos que sus datos\n han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión,\n portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com\n Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación,\n distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.<br>\n<br>\n</td>\n</tr>\n</tbody>\n</table>\n</div>\n<div id=\"x_1167802191appendonsend\"></div>\n<hr style=\"width:98%\">\n<div id=\"x_1167802191divRplyFwdMsg\" dir=\"ltr\"><font face=\"Calibri, sans-serif\" style=\"font-size:11pt\" color=\"#000000\"><b>De:</b> Sant Cugat &lt;santcugat@browniespain.com&gt;<br>\n<b>Enviado:</b> jueves, 29 de agosto de 2024 11:28<br>\n<b>Para:</b> IT &lt;it@browniespain.com&gt;; Patricia Rodriguez &lt;patricia.rodriguez@browniespain.com&gt;<br>\n<b>Asunto:</b> recuperacion vale</font>\n<div>&nbsp;</div>\n</div>\n\n<div lang=\"ES\" style=\"\">\n<div class=\"x_WordSection1\">\n<p class=\"x_MsoNormal\"><span>Buenos días,</span></p>\n<p class=\"x_MsoNormal\"><span>Un cliente nos comenta que sin querer ha roto un vale de\n<b>129,90 €</b> de una compra realizada el dia &nbsp;<b>04/01/2024 a las 17:18</b> ( al menos es lo que se refleja en el pago con tarjeta )</span></p>\n<p class=\"x_MsoNormal\"><span>Yo le comento que no solemos hacer duplicados, porque el me dice que lo ha roto, pero es posible que lo haya perdido, y si alguien lo encuentra , puede hacer uso de el..</span></p>\n<p class=\"x_MsoNormal\"><span>&nbsp;</span></p>\n<p class=\"x_MsoNormal\"><span>Podéis mirar con estos datos si el vale ha sido utilizado?? Si no ha sido gastado, se le puede dar &nbsp;el número de vale o duplicado del mismo??</span></p>\n<p class=\"x_MsoNormal\"><span>Ya nos decís.</span></p>\n<p class=\"x_MsoNormal\"><span>&nbsp;</span></p>\n<p class=\"x_MsoNormal\"><span>Gracias y Un Saludo</span></p>\n<p class=\"x_MsoNormal\"><span>Nuria</span></p>\n</div>\n</div>\n</div>",
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