#18834 · EXT: RE: Tienda Brownie Amberes - 315470
ID interno: 10918000004950793
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
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Subcategoría
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Tipo
Incidencia
Canal
SLA
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Grupo
ServiceDesk Brownie
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
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Request Type
Incidencia
Creado
13/8/24, 7:57
Resuelto
—
Actualizado
22/10/24, 10:41
Asignado
Aug 20, 2024 08:35 AM
Respondido
Oct 22, 2024 12:41 PM
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Luis Boix
Descripción
Buen día,
Reenvío correo solicitando devolución del hilo musical.
Quedamos a la espera.
Muchas gracias
Saludos atentos
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Ailín Accorinti |
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Implantation Department |
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XENOX MUSIC & MEDIA |
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C/ Reverendo Gabriel Bestard 5 07011 Palma de Mallorca |
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España |
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T +34 871 510 099 |
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De: Ailin Accorinti
Enviado el: dinsdag 13 augustus 2024 09:54
Para: Luis Boix <luis.boix@browniespain.com>
CC: Mercedes Gutierrez <mercedes@XENOX.ES>
Asunto: Tienda Brownie Amberes - 315470
Buen día Luis,
Hemos recibido la solicitud de baja del servicio del hilo musical de la tienda Brownie Amberes. Al ser un equipo de alquiler, necesitamos por favor que el mismo se devuelva a la siguiente dirección:
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XENOX MUSIC & MEDIA |
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C/ Reverendo Gabriel Bestard 5 07011 Palma de Mallorca |
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España |
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T +34 871 510 099 |
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Adjunto imagen del equipo con sus componentes.
Quedo a disposición por cualquier consulta que pueda surgir con respecto a la devolución.
Muchas gracias
Un saludo.
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Ailín Accorinti |
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Implantation Department |
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XENOX MUSIC & MEDIA |
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C/ Reverendo Gabriel Bestard 5 07011 Palma de Mallorca |
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España |
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T +34 871 510 099 |
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Resolución
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"id": "10918000000167054",
"name": "Luis Boix",
"site": {
"id": "10918000000794001",
"name": "HQ",
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"email_id": "luis.boix@browniespain.com",
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"job_title": "ERP Manager",
"last_name": "Boix",
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"department": {
"id": "10918000000174683",
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"site": {
"id": "10918000000794001"
}
},
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"is_technician": false
},
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"value": "1729593664498",
"display_value": "Oct 22, 2024 12:41 PM"
}
},
"technician": {
"id": "10918000000167054",
"name": "Luis Boix",
"site": {
"id": "10918000000794001"
},
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"mobile": null,
"email_id": "luis.boix@browniespain.com",
"sms_mail": null,
"job_title": "ERP Manager",
"last_name": "Boix",
"photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
"department": {
"id": "10918000000174683"
},
"first_name": "Luis",
"user_scope": "internal_user",
"employee_id": "lboix",
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},
"udf_fields": {
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"attachments": [
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"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_7177639727378807776_parse_2548024877733680729\">\n<div class=\"x_1357142362WordSection1\">\n<p class=\"MsoNormal\">Buen día,</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"> Reenvío correo solicitando devolución del hilo musical.</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Quedamos a la espera.</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Muchas gracias</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Saludos atentos </p>\n<p class=\"MsoNormal\"> </p>\n<div>\n<table class=\"x_1357142362MsoNormalTable\" border=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td width=\"70\" rowspan=\"3\" valign=\"top\" style=\"width:52.5pt; padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\"><img width=\"60\" height=\"60\" style=\"width:0.625in; height:0.625in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3244256&ACTION=FILE\" alt=\"Logo Xenox\"></span></p>\n</td>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><b><span style=\"font-size:10pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\">Ailín Accorinti\n</span></b><span style=\"font-size:10pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\"></span></p>\n</td>\n</tr>\n<tr>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\">Implantation Department</span></p>\n</td>\n</tr>\n<tr>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><b><span style=\"font-size:10pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\">E </span></b><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:ailin@xenox.es\"><span style=\"color:rgb(70, 120, 134)\">ailin@xenox.es</span></a>\n</span></p>\n</td>\n</tr>\n<tr>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\"> </span></p>\n</td>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\"><img border=\"0\" width=\"30\" height=\"19\" style=\"width:0.3125in; height:0.1979in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3244257&ACTION=FILE\" alt=\"signature_1894303611\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"70\" style=\"width:52.5pt; padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\"> </span></p>\n</td>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><b><span style=\"font-size:10pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\">XENOX MUSIC & MEDIA</span></b><span style=\"font-size:10pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\"></span></p>\n</td>\n</tr>\n<tr>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\"> </span></p>\n</td>\n<td colspan=\"2\" style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\">C/ Reverendo Gabriel Bestard 5 \n</span></p>\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\">07011 Palma de Mallorca</span></p>\n</td>\n</tr>\n<tr>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\"> </span></p>\n</td>\n<td colspan=\"2\" style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\">España</span></p>\n</td>\n</tr>\n<tr>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\"> </span></p>\n</td>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><b><span style=\"font-size:10pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\">T </span></b><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\">+34\n 871 510 099</span></p>\n</td>\n<td style=\"padding:0cm 0cm 0cm 0cm\"></td>\n</tr>\n<tr>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\"> </span></p>\n</td>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\"></td>\n<td style=\"padding:0cm 0cm 0cm 0cm\"></td>\n</tr>\n<tr>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\"> </span></p>\n</td>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.xenox.es/\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"146\" height=\"18\" style=\"width:1.5208in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3244258&ACTION=FILE\"></span></a><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\"></span></p>\n</td>\n<td style=\"padding:0cm 0cm 0cm 0cm\"></td>\n</tr>\n<tr>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\"> </span></p>\n</td>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\"><img border=\"0\" width=\"30\" height=\"19\" style=\"width:0.3125in; height:0.1979in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3244257&ACTION=FILE\" alt=\"signature_1894303611\"></span></p>\n</td>\n<td style=\"padding:0cm 0cm 0cm 0cm\"></td>\n</tr>\n<tr>\n<td width=\"70\" style=\"width:52.5pt; padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\"> </span></p>\n</td>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/xenox-music-&-media-s-l-\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"28\" height=\"30\" style=\"width:0.2916in; height:0.3125in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3244259&ACTION=FILE\" alt=\"LinkedIn\"></span></a><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.instagram.com/xenoxmusicmedia_es/\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"33\" height=\"30\" style=\"width:0.3437in; height:0.3125in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3244260&ACTION=FILE\" alt=\"Instagram\"></span></a><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es-es.facebook.com/Xenoxmusicandmedia/\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"22\" height=\"30\" style=\"width:0.2291in; height:0.3125in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3244261&ACTION=FILE\" alt=\"Facebook\"></span></a><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://mobile.twitter.com/xenoxspain\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"30\" height=\"30\" style=\"width:0.3125in; height:0.3125in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3244262&ACTION=FILE\" alt=\"Twitter\"></span></a><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\"></span></p>\n</td>\n<td style=\"padding:0cm 0cm 0cm 0cm\"></td>\n</tr>\n</tbody>\n</table>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n</div>\n<p class=\"MsoNormal\"> </p>\n<div>\n<div style=\"border:none; border-top:solid rgb(225, 225, 225) 1pt; padding:3pt 0cm 0cm 0cm\">\n<p class=\"MsoNormal\"><b><span style=\"font-family:"Calibri", sans-serif\">De:</span></b><span style=\"font-family:"Calibri", sans-serif\"> Ailin Accorinti\n<br>\n<b>Enviado el:</b> dinsdag 13 augustus 2024 09:54<br>\n<b>Para:</b> Luis Boix <luis.boix@browniespain.com><br>\n<b>CC:</b> Mercedes Gutierrez <mercedes@XENOX.ES><br>\n<b>Asunto:</b> Tienda Brownie Amberes - 315470</span></p>\n</div>\n</div>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Buen día Luis,</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"> Hemos recibido la solicitud de baja del servicio del hilo musical de la tienda Brownie Amberes. Al ser un equipo de alquiler, necesitamos por favor que el mismo se devuelva a la siguiente dirección:</p>\n<p class=\"MsoNormal\"> </p>\n<table class=\"x_1357142362MsoNormalTable\" border=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><b><span style=\"font-size:10pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\">XENOX MUSIC & MEDIA</span></b><span style=\"font-size:10pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\"></span></p>\n</td>\n</tr>\n<tr>\n<td colspan=\"2\" style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\">C/ Reverendo Gabriel Bestard 5 \n</span></p>\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\">07011 Palma de Mallorca</span></p>\n</td>\n</tr>\n<tr>\n<td colspan=\"2\" style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\">España</span></p>\n</td>\n</tr>\n<tr>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><b><span style=\"font-size:10pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\">T </span></b><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\">+34\n 871 510 099</span></p>\n</td>\n<td style=\"padding:0cm 0cm 0cm 0cm\"></td>\n</tr>\n</tbody>\n</table>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Adjunto imagen del equipo con sus componentes.</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Quedo a disposición por cualquier consulta que pueda surgir con respecto a la devolución.</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Muchas gracias</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Un saludo.</p>\n<p class=\"MsoNormal\"> </p>\n<table class=\"x_1357142362MsoNormalTable\" border=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td width=\"70\" rowspan=\"3\" valign=\"top\" style=\"width:52.5pt; padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\"><img border=\"0\" width=\"60\" height=\"60\" style=\"width:0.625in; height:0.625in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3244256&ACTION=FILE\" alt=\"Logo Xenox\"></span><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\"></span></p>\n</td>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><b><span style=\"font-size:10pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\">Ailín Accorinti\n</span></b><span style=\"font-size:10pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\"></span></p>\n</td>\n</tr>\n<tr>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\">Implantation Department</span></p>\n</td>\n</tr>\n<tr>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><b><span style=\"font-size:10pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\">E </span></b><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:ailin@xenox.es\">ailin@xenox.es</a>\n</span></p>\n</td>\n</tr>\n<tr>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\"> </span></p>\n</td>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\"><img border=\"0\" width=\"30\" height=\"19\" style=\"width:0.3125in; height:0.1979in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3244257&ACTION=FILE\" alt=\"signature_1894303611\"></span><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"70\" style=\"width:52.5pt; padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\"> </span></p>\n</td>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><b><span style=\"font-size:10pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\">XENOX MUSIC & MEDIA</span></b><span style=\"font-size:10pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\"></span></p>\n</td>\n</tr>\n<tr>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\"> </span></p>\n</td>\n<td colspan=\"2\" style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\">C/ Reverendo Gabriel Bestard 5 \n</span></p>\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\">07011 Palma de Mallorca</span></p>\n</td>\n</tr>\n<tr>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\"> </span></p>\n</td>\n<td colspan=\"2\" style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\">España</span></p>\n</td>\n</tr>\n<tr>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\"> </span></p>\n</td>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><b><span style=\"font-size:10pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\">T </span></b><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\">+34\n 871 510 099</span></p>\n</td>\n<td style=\"padding:0cm 0cm 0cm 0cm\"></td>\n</tr>\n<tr>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\"> </span></p>\n</td>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\"></td>\n<td style=\"padding:0cm 0cm 0cm 0cm\"></td>\n</tr>\n<tr>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\"> </span></p>\n</td>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.xenox.es/\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"146\" height=\"18\" style=\"width:1.5208in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3244258&ACTION=FILE\"></span></a><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\"></span></p>\n</td>\n<td style=\"padding:0cm 0cm 0cm 0cm\"></td>\n</tr>\n<tr>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\"> </span></p>\n</td>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\"><img border=\"0\" width=\"30\" height=\"19\" style=\"width:0.3125in; height:0.1979in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3244257&ACTION=FILE\" alt=\"signature_1894303611\"></span><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\"></span></p>\n</td>\n<td style=\"padding:0cm 0cm 0cm 0cm\"></td>\n</tr>\n<tr>\n<td width=\"70\" style=\"width:52.5pt; padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\"> </span></p>\n</td>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/xenox-music-&-media-s-l-\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"28\" height=\"30\" style=\"width:0.2916in; height:0.3125in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3244259&ACTION=FILE\" alt=\"LinkedIn\"></span></a><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.instagram.com/xenoxmusicmedia_es/\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"33\" height=\"30\" style=\"width:0.3437in; height:0.3125in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3244260&ACTION=FILE\" alt=\"Instagram\"></span></a><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es-es.facebook.com/Xenoxmusicandmedia/\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"22\" height=\"30\" style=\"width:0.2291in; height:0.3125in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3244261&ACTION=FILE\" alt=\"Facebook\"></span></a><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://mobile.twitter.com/xenoxspain\"><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"30\" height=\"30\" style=\"width:0.3125in; height:0.3125in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3244262&ACTION=FILE\" alt=\"Twitter\"></span></a><span style=\"font-size:11.5pt; font-family:"Arial", sans-serif; color:rgb(29, 29, 27)\"></span></p>\n</td>\n<td style=\"padding:0cm 0cm 0cm 0cm\"></td>\n</tr>\n</tbody>\n</table>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<p class=\"MsoNormal\"> </p>\n</div>\n<p></p>\n<div style=\"background-color:rgb(255, 235, 156); width:100%; border-style:solid; border-color:rgb(156, 101, 0); border-width:1pt; padding:2pt; font-size:10pt; line-height:12pt; font-family:"Calibri"; color:Black; text-align:left\">\n<span style=\"color:rgb(156, 101, 0)\">ATENCIÓN:</span> Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.</div>\n<br>\n<p></p>\n</div>",
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