#18834 · EXT: RE: Tienda Brownie Amberes - 315470

ID interno: 10918000004950793

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Estado

Cancelada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

Subcategoría

Tipo

Incidencia

Canal

E-Mail

SLA

Grupo

ServiceDesk Brownie

Site

HQ

Nivel

Nivel 1 - Primera Respuesta

Solicitante

Ailin Accorinti

Técnico

Luis Boix

Departamento

Request Type

Incidencia

Creado

13/8/24, 7:57

Resuelto

Actualizado

22/10/24, 10:41

Asignado

Aug 20, 2024 08:35 AM

Respondido

Oct 22, 2024 12:41 PM

Completado

First resp. due

Due by

Tiempo de resolución

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

No

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: Luis Boix

Descripción

Buen día,

 

                Reenvío correo solicitando devolución del hilo musical.

 

Quedamos a la espera.

 

Muchas gracias

 

Saludos atentos

 

Logo Xenox

Ailín Accorinti

Implantation Department

ailin@xenox.es

 

signature_1894303611

 

XENOX MUSIC & MEDIA

 

C/ Reverendo Gabriel Bestard 5 

07011 Palma de Mallorca

 

España

 

+34 871 510 099

 

 

 

signature_1894303611

 

LinkedIn Instagram Facebook Twitter

 

 

De: Ailin Accorinti
Enviado el: dinsdag 13 augustus 2024 09:54
Para: Luis Boix <luis.boix@browniespain.com>
CC: Mercedes Gutierrez <mercedes@XENOX.ES>
Asunto: Tienda Brownie Amberes - 315470

 

Buen día Luis,

 

                         Hemos recibido la solicitud de baja del servicio del hilo musical de la tienda Brownie Amberes. Al ser un equipo de alquiler, necesitamos por favor que el mismo se devuelva a la siguiente dirección:

 

XENOX MUSIC & MEDIA

C/ Reverendo Gabriel Bestard 5 

07011 Palma de Mallorca

España

+34 871 510 099

 

 

Adjunto imagen del equipo con sus componentes.

 

Quedo a disposición por cualquier consulta que pueda surgir con respecto a la devolución.

 

Muchas gracias

 

Un saludo.

 

Logo Xenox

Ailín Accorinti

Implantation Department

ailin@xenox.es

 

signature_1894303611

 

XENOX MUSIC & MEDIA

 

C/ Reverendo Gabriel Bestard 5 

07011 Palma de Mallorca

 

España

 

+34 871 510 099

 

 

 

signature_1894303611

 

LinkedIn Instagram Facebook Twitter

 

 

ATENCIÓN: Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.

Resolución

No es una incidencia de la plataforma de soporte
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    "last_updated_time": {
      "value": "1747822830943",
      "display_value": "May 21, 2025 12:20 PM"
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    "name": "Ailin Accorinti",
    "site": {
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      "name": "HQ",
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  "resolution": {
    "content": "<div class=\"personalize-wrapper\" style=\"font-family:&quot;PT Sans&quot;, Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"><div>No es una incidencia de la plataforma de soporte<br></div></div>",
    "submitted_by": {
      "id": "10918000000167054",
      "name": "Luis Boix",
      "site": {
        "id": "10918000000794001",
        "name": "HQ",
        "deleted": false,
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      "phone": null,
      "mobile": null,
      "email_id": "luis.boix@browniespain.com",
      "sms_mail": null,
      "job_title": "ERP Manager",
      "last_name": "Boix",
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      "department": {
        "id": "10918000000174683",
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        "site": {
          "id": "10918000000794001"
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      "first_name": "Luis",
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      "employee_id": "lboix",
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      "display_value": "Oct 22, 2024 12:41 PM"
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  "technician": {
    "id": "10918000000167054",
    "name": "Luis Boix",
    "site": {
      "id": "10918000000794001"
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    "mobile": null,
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    "job_title": "ERP Manager",
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  "description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_7177639727378807776_parse_2548024877733680729\">\n<div class=\"x_1357142362WordSection1\">\n<p class=\"MsoNormal\">Buen día,</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Reenvío correo solicitando devolución del hilo musical.</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Quedamos a la espera.</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Muchas gracias</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Saludos atentos </p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<div>\n<table class=\"x_1357142362MsoNormalTable\" border=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td width=\"70\" rowspan=\"3\" valign=\"top\" style=\"width:52.5pt; padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\"><img width=\"60\" height=\"60\" style=\"width:0.625in; height:0.625in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3244256&amp;ACTION=FILE\" alt=\"Logo Xenox\"></span></p>\n</td>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><b><span style=\"font-size:10pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">Ailín Accorinti\n</span></b><span style=\"font-size:10pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\"></span></p>\n</td>\n</tr>\n<tr>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">Implantation Department</span></p>\n</td>\n</tr>\n<tr>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><b><span style=\"font-size:10pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">E&nbsp;</span></b><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:ailin@xenox.es\"><span style=\"color:rgb(70, 120, 134)\">ailin@xenox.es</span></a>\n</span></p>\n</td>\n</tr>\n<tr>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">&nbsp;</span></p>\n</td>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\"><img border=\"0\" width=\"30\" height=\"19\" style=\"width:0.3125in; height:0.1979in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3244257&amp;ACTION=FILE\" alt=\"signature_1894303611\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"70\" style=\"width:52.5pt; padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">&nbsp;</span></p>\n</td>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><b><span style=\"font-size:10pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">XENOX MUSIC &amp; MEDIA</span></b><span style=\"font-size:10pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\"></span></p>\n</td>\n</tr>\n<tr>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">&nbsp;</span></p>\n</td>\n<td colspan=\"2\" style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">C/ Reverendo Gabriel Bestard 5&nbsp;\n</span></p>\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">07011 Palma de Mallorca</span></p>\n</td>\n</tr>\n<tr>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">&nbsp;</span></p>\n</td>\n<td colspan=\"2\" style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">España</span></p>\n</td>\n</tr>\n<tr>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">&nbsp;</span></p>\n</td>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><b><span style=\"font-size:10pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">T&nbsp;</span></b><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">+34\n 871 510 099</span></p>\n</td>\n<td style=\"padding:0cm 0cm 0cm 0cm\"></td>\n</tr>\n<tr>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">&nbsp;</span></p>\n</td>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\"></td>\n<td style=\"padding:0cm 0cm 0cm 0cm\"></td>\n</tr>\n<tr>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">&nbsp;</span></p>\n</td>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.xenox.es/\"><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"146\" height=\"18\" style=\"width:1.5208in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3244258&amp;ACTION=FILE\"></span></a><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\"></span></p>\n</td>\n<td style=\"padding:0cm 0cm 0cm 0cm\"></td>\n</tr>\n<tr>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">&nbsp;</span></p>\n</td>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\"><img border=\"0\" width=\"30\" height=\"19\" style=\"width:0.3125in; height:0.1979in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3244257&amp;ACTION=FILE\" alt=\"signature_1894303611\"></span></p>\n</td>\n<td style=\"padding:0cm 0cm 0cm 0cm\"></td>\n</tr>\n<tr>\n<td width=\"70\" style=\"width:52.5pt; padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">&nbsp;</span></p>\n</td>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/xenox-music-&amp;-media-s-l-\"><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"28\" height=\"30\" style=\"width:0.2916in; height:0.3125in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3244259&amp;ACTION=FILE\" alt=\"LinkedIn\"></span></a><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.instagram.com/xenoxmusicmedia_es/\"><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"33\" height=\"30\" style=\"width:0.3437in; height:0.3125in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3244260&amp;ACTION=FILE\" alt=\"Instagram\"></span></a><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es-es.facebook.com/Xenoxmusicandmedia/\"><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"22\" height=\"30\" style=\"width:0.2291in; height:0.3125in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3244261&amp;ACTION=FILE\" alt=\"Facebook\"></span></a><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://mobile.twitter.com/xenoxspain\"><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"30\" height=\"30\" style=\"width:0.3125in; height:0.3125in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3244262&amp;ACTION=FILE\" alt=\"Twitter\"></span></a><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\"></span></p>\n</td>\n<td style=\"padding:0cm 0cm 0cm 0cm\"></td>\n</tr>\n</tbody>\n</table>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n</div>\n<p class=\"MsoNormal\">&nbsp;</p>\n<div>\n<div style=\"border:none; border-top:solid rgb(225, 225, 225) 1pt; padding:3pt 0cm 0cm 0cm\">\n<p class=\"MsoNormal\"><b><span style=\"font-family:&quot;Calibri&quot;, sans-serif\">De:</span></b><span style=\"font-family:&quot;Calibri&quot;, sans-serif\"> Ailin Accorinti\n<br>\n<b>Enviado el:</b> dinsdag 13 augustus 2024 09:54<br>\n<b>Para:</b> Luis Boix &lt;luis.boix@browniespain.com&gt;<br>\n<b>CC:</b> Mercedes Gutierrez &lt;mercedes@XENOX.ES&gt;<br>\n<b>Asunto:</b> Tienda Brownie Amberes - 315470</span></p>\n</div>\n</div>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Buen día Luis,</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Hemos recibido la solicitud de baja del servicio del hilo musical de la tienda Brownie Amberes. Al ser un equipo de alquiler, necesitamos por favor que el mismo se devuelva a la siguiente dirección:</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<table class=\"x_1357142362MsoNormalTable\" border=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><b><span style=\"font-size:10pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">XENOX MUSIC &amp; MEDIA</span></b><span style=\"font-size:10pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\"></span></p>\n</td>\n</tr>\n<tr>\n<td colspan=\"2\" style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">C/ Reverendo Gabriel Bestard 5&nbsp;\n</span></p>\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">07011 Palma de Mallorca</span></p>\n</td>\n</tr>\n<tr>\n<td colspan=\"2\" style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">España</span></p>\n</td>\n</tr>\n<tr>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><b><span style=\"font-size:10pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">T&nbsp;</span></b><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">+34\n 871 510 099</span></p>\n</td>\n<td style=\"padding:0cm 0cm 0cm 0cm\"></td>\n</tr>\n</tbody>\n</table>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Adjunto imagen del equipo con sus componentes.</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Quedo a disposición por cualquier consulta que pueda surgir con respecto a la devolución.</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Muchas gracias</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Un saludo.</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<table class=\"x_1357142362MsoNormalTable\" border=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td width=\"70\" rowspan=\"3\" valign=\"top\" style=\"width:52.5pt; padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\"><img border=\"0\" width=\"60\" height=\"60\" style=\"width:0.625in; height:0.625in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3244256&amp;ACTION=FILE\" alt=\"Logo Xenox\"></span><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\"></span></p>\n</td>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><b><span style=\"font-size:10pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">Ailín Accorinti\n</span></b><span style=\"font-size:10pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\"></span></p>\n</td>\n</tr>\n<tr>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">Implantation Department</span></p>\n</td>\n</tr>\n<tr>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><b><span style=\"font-size:10pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">E&nbsp;</span></b><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:ailin@xenox.es\">ailin@xenox.es</a>\n</span></p>\n</td>\n</tr>\n<tr>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">&nbsp;</span></p>\n</td>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\"><img border=\"0\" width=\"30\" height=\"19\" style=\"width:0.3125in; height:0.1979in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3244257&amp;ACTION=FILE\" alt=\"signature_1894303611\"></span><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"70\" style=\"width:52.5pt; padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">&nbsp;</span></p>\n</td>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><b><span style=\"font-size:10pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">XENOX MUSIC &amp; MEDIA</span></b><span style=\"font-size:10pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\"></span></p>\n</td>\n</tr>\n<tr>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">&nbsp;</span></p>\n</td>\n<td colspan=\"2\" style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">C/ Reverendo Gabriel Bestard 5&nbsp;\n</span></p>\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">07011 Palma de Mallorca</span></p>\n</td>\n</tr>\n<tr>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">&nbsp;</span></p>\n</td>\n<td colspan=\"2\" style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">España</span></p>\n</td>\n</tr>\n<tr>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">&nbsp;</span></p>\n</td>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><b><span style=\"font-size:10pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">T&nbsp;</span></b><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">+34\n 871 510 099</span></p>\n</td>\n<td style=\"padding:0cm 0cm 0cm 0cm\"></td>\n</tr>\n<tr>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">&nbsp;</span></p>\n</td>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\"></td>\n<td style=\"padding:0cm 0cm 0cm 0cm\"></td>\n</tr>\n<tr>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">&nbsp;</span></p>\n</td>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.xenox.es/\"><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"146\" height=\"18\" style=\"width:1.5208in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3244258&amp;ACTION=FILE\"></span></a><span style=\"font-size:11.5pt; 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font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">&nbsp;</span></p>\n</td>\n<td style=\"padding:0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/xenox-music-&amp;-media-s-l-\"><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"28\" height=\"30\" style=\"width:0.2916in; height:0.3125in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3244259&amp;ACTION=FILE\" alt=\"LinkedIn\"></span></a><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.instagram.com/xenoxmusicmedia_es/\"><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"33\" height=\"30\" style=\"width:0.3437in; height:0.3125in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3244260&amp;ACTION=FILE\" alt=\"Instagram\"></span></a><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es-es.facebook.com/Xenoxmusicandmedia/\"><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"22\" height=\"30\" style=\"width:0.2291in; height:0.3125in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3244261&amp;ACTION=FILE\" alt=\"Facebook\"></span></a><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://mobile.twitter.com/xenoxspain\"><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"30\" height=\"30\" style=\"width:0.3125in; height:0.3125in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3244262&amp;ACTION=FILE\" alt=\"Twitter\"></span></a><span style=\"font-size:11.5pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(29, 29, 27)\"></span></p>\n</td>\n<td style=\"padding:0cm 0cm 0cm 0cm\"></td>\n</tr>\n</tbody>\n</table>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<p></p>\n<div style=\"background-color:rgb(255, 235, 156); width:100%; border-style:solid; border-color:rgb(156, 101, 0); border-width:1pt; padding:2pt; font-size:10pt; line-height:12pt; font-family:&quot;Calibri&quot;; color:Black; text-align:left\">\n<span style=\"color:rgb(156, 101, 0)\">ATENCIÓN:</span> Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.</div>\n<br>\n<p></p>\n</div>",
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