#18787 · RE: EXT: Re: cargas BI

ID interno: 10918000004929061

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Estado

Cancelada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

Software

Subcategoría

Power BI

Tipo

Incidencia

Canal

CAU

SLA

Grupo

ServiceDesk Brownie

Site

HQ

Nivel

Nivel 1 - Primera Respuesta

Solicitante

Javier González

Técnico

Sergio Marqués

Departamento

Distribución

Request Type

Incidencia

Creado

12/8/24, 7:27

Resuelto

Actualizado

28/8/24, 11:41

Asignado

Aug 19, 2024 12:01 PM

Respondido

Aug 28, 2024 01:41 PM

Completado

First resp. due

Due by

Tiempo de resolución

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

No

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: Sergio Marqués

Descripción

Hola Axel,

 

No lo se la verdad.

 

Estamos 5 usuarios en la planta 2 y a ninguno nos carga.

 

Pongo en copia a  @Soporte (estamos 5 usuarios en la oficina, sin descargar BI, solo de consulta, y tarda lo mismo que un lunes full empleados / full descargas)

 

Podeis mirar si es algo de red como comenta Axel?

 

 

Gracias

 

 

 

Javier Gonzalez
Head of Product Manager

   

C/ Castanyer 29
08022 - Barcelona, Spain
+34 932 377 066

www.browniespain.com

02_calella-FIRMA CORPORATIVA MAIL.jpg

La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.

 

De: Axel Carreras <axel.carreras@holisticds.com>
Enviado el: lunes, 12 de agosto de 2024 9:24
Para: Javier Gonzalez <javier.gonzalez@browniespain.com>
CC: Producto <producto@browniespain.com>; Oriol Díez <oriol.diez@holisticds.com>; Jordi Esteve <jesteve@abisma.com>
Asunto: EXT: Re: cargas BI

 

Hola Javi, 

 

A mi se me esta cargando muy rapido todas las veces que he entrado.

 

¿Puede ser por un tema de red?

 

Saludos,

Axel



El 12 ag. 2024, a les 9:08, Javier Gonzalez <javier.gonzalez@browniespain.com> va escriure:



Hola Axel,

 

Llevamos 30 minutos con BI sin cargar.

 

Solo dos usuarios de oficinas han descargado a primera hora.

 

El resto esta de vacaciones: Eva, Retail, Producto, Compras….

 

Es raro que con tan pocos usuarios este dando este rendimiento. ¿Lo podríais mirar?

 

 

Javier Gonzalez
Head of Product Manager

   

C/ Castanyer 29
08022 - Barcelona, Spain
+34 932 377 066

www.browniespain.com

      

La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.

 

ATENCIÓN: Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.

 

Resolución

Hay otro ticket sobre esto y lo esta gestionado Luis.
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    "content": "<div class=\"personalize-wrapper\" style=\"font-family:&quot;PT Sans&quot;, Arial, sans-serif; font-size:13px\"><div>Hay otro ticket sobre esto y lo esta gestionado Luis.<br></div></div>",
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  "description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_4083825407918547111_parse_4523839140634456445\">\n<div class=\"x_1871975721WordSection1\">\n<p class=\"MsoNormal\"><span style=\"\">Hola Axel, </span></p>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<p class=\"MsoNormal\"><span style=\"\">No lo se la verdad.\n</span></p>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<p class=\"MsoNormal\"><span style=\"\">Estamos 5 usuarios en la planta 2 y a ninguno nos carga.</span></p>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<p class=\"MsoNormal\"><span style=\"\">Pongo en copia a &nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" id=\"x_1871975721OWAAM6AE5B2B2133B44C3A77E1170B182A247\" href=\"mailto:soporte@browniespain.com\"><span style=\"font-family:&quot;Aptos&quot;, sans-serif; text-decoration:none\">@Soporte</span></a> (estamos\n 5 usuarios en la oficina, sin descargar BI, solo de consulta, y tarda lo mismo que un lunes full empleados / full descargas)</span></p>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<p class=\"MsoNormal\"><span style=\"\">Podeis mirar si es algo de red como comenta Axel?</span></p>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<p class=\"MsoNormal\"><span style=\"\">Gracias</span></p>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<div>\n<p style=\"margin-top:0cm\"><span style=\"font-size:10pt; font-family:&quot;Arial&quot;, sans-serif\">&nbsp;</span><span style=\"font-size:10pt; font-family:&quot;Arial&quot;, sans-serif\"></span></p>\n<p style=\"margin-top:0cm\"><span style=\"font-size:10pt; font-family:&quot;Arial&quot;, sans-serif\">&nbsp;</span></p>\n<table class=\"x_1871975721MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"width:375pt\">\n<tbody>\n<tr>\n<td width=\"230\" valign=\"top\" style=\"width:172.5pt; padding:0cm 0cm 0cm 0cm\">\n<p><b><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">Javier Gonzalez</span></b><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\"><br>\n</span><span style=\"font-size:8pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">Head of Product Manager</span><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\"><br>\n<br>\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3229032&amp;ACTION=FILE\"></span></a><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3229033&amp;ACTION=FILE\"></span></a><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3229034&amp;ACTION=FILE\"></span></a><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; background:white; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3229035&amp;ACTION=FILE\"></span></a><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"270\" valign=\"top\" style=\"width:202.5pt; border:none; border-left:solid rgb(61, 61, 63) 1pt; padding:0cm 0cm 0cm 15pt\">\n<p><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">C/</span><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">\n</span><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">Castanyer 29</span><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\"><br>\n</span><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">08022 - Barcelona, Spain</span><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\"><br>\n</span><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">+34 932 377</span><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">\n</span><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">066</span><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\"><br>\n<br>\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"color:rgb(155, 155, 155)\">www.browniespain.com</span></a>\n</span><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\"></td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" valign=\"top\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"text-align:justify\"><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\"><img border=\"0\" width=\"375\" height=\"100\" style=\"width:3.9062in; height:1.0416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3229036&amp;ACTION=FILE\" alt=\"02_calella-FIRMA CORPORATIVA MAIL.jpg\"><br>\n<br>\n</span><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">La información contenida en este mensaje y/o</span><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL,</span><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">es confidencial y privilegiada, y está</span><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">destinada a ser leída sólo por</span><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han</span><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES</span><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por</span><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">la normativa, usted podrá</span><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">ejercer sus derechos de acceso, rectificación,</span><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">limitación de tratamiento, supresión, portabilidad y oposición/revocación,</span><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">en los términos que establece la normativa vigente en materia de</span><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">protección de datos, dirigiendo su petición a la dirección postal c/</span><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">Neptú, 14</span><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">–Bajos de 08006 Barcelona o bien a través de correo electrónico</span><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">personal@browniespain.com Si usted lee este mensaje y no es el</span><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">destinatario señalado, el empleado o el agente responsable de entregar el</span><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">mensaje al destinatario, o ha recibido esta comunicación por error, le</span><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">informamos que está</span><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">totalmente prohibida, y puede ser ilegal, cualquier</span><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">divulgación, distribución o reproducción de esta comunicación, y le</span><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje</span><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">\n</span><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">original a la dirección arriba mencionada.</span><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\"></span></p>\n</td>\n</tr>\n</tbody>\n</table>\n</div>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<div>\n<div style=\"border:none; border-top:solid rgb(225, 225, 225) 1pt; padding:3pt 0cm 0cm 0cm\">\n<p class=\"MsoNormal\"><b><span style=\"font-family:&quot;Calibri&quot;, sans-serif\">De:</span></b><span style=\"font-family:&quot;Calibri&quot;, sans-serif\"> Axel Carreras &lt;axel.carreras@holisticds.com&gt;\n<br>\n<b>Enviado el:</b> lunes, 12 de agosto de 2024 9:24<br>\n<b>Para:</b> Javier Gonzalez &lt;javier.gonzalez@browniespain.com&gt;<br>\n<b>CC:</b> Producto &lt;producto@browniespain.com&gt;; Oriol Díez &lt;oriol.diez@holisticds.com&gt;; Jordi Esteve &lt;jesteve@abisma.com&gt;<br>\n<b>Asunto:</b> EXT: Re: cargas BI</span></p>\n</div>\n</div>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Hola Javi,&nbsp; <span style=\"font-size:12pt\"></span></p>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\">A mi se me esta cargando muy rapido todas las veces que he entrado.</p>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\">¿Puede ser por un tema de red?</p>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\" style=\"margin-bottom:12pt\">Saludos,</p>\n<div>\n<p class=\"MsoNormal\">Axel</p>\n</div>\n<div>\n<p class=\"MsoNormal\"><br>\n<br>\n</p>\n<blockquote style=\"margin-top:5pt; margin-bottom:5pt\">\n<p class=\"MsoNormal\" style=\"margin-bottom:12pt\">El 12 ag. 2024, a les 9:08, Javier Gonzalez &lt;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:javier.gonzalez@browniespain.com\">javier.gonzalez@browniespain.com</a>&gt; va escriure:</p>\n</blockquote>\n</div>\n<blockquote style=\"margin-top:5pt; margin-bottom:5pt\">\n<div>\n<p class=\"MsoNormal\"><span style=\"font-family:&quot;Tahoma&quot;, sans-serif\"></span> <span style=\"font-size:12pt\">\n</span></p>\n<p class=\"MsoNormal\">Hola Axel, </p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Llevamos 30 minutos con BI sin cargar.</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Solo dos usuarios de oficinas han descargado a primera hora.</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">El resto esta de vacaciones: Eva, Retail, Producto, Compras….</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Es raro que con tan pocos usuarios este dando este rendimiento. ¿Lo podríais mirar?</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\"><img border=\"0\" width=\"1825\" height=\"916\" style=\"width:19.0104in; height:9.5416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3229037&amp;ACTION=FILE\"></p>\n<p style=\"margin-top:0cm\"><span style=\"font-size:10pt; font-family:&quot;Arial&quot;, sans-serif\">&nbsp;</span></p>\n<table class=\"x_1871975721MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"width:375pt\">\n<tbody>\n<tr>\n<td width=\"230\" valign=\"top\" style=\"width:172.5pt; padding:0cm 0cm 0cm 0cm\">\n<p><strong><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">Javier Gonzalez</span></strong><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\"><br>\n</span><span style=\"font-size:8pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">Head of Product Manager</span><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\"><br>\n<br>\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; text-decoration:none\"><img border=\"0\" width=\"24\" height=\"24\" style=\"width:0.25in; height:0.25in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3229032&amp;ACTION=FILE\"></span></a><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; text-decoration:none\"><img border=\"0\" width=\"24\" height=\"24\" style=\"width:0.25in; height:0.25in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3229033&amp;ACTION=FILE\"></span></a><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; text-decoration:none\"><img border=\"0\" width=\"24\" height=\"24\" style=\"width:0.25in; height:0.25in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3229034&amp;ACTION=FILE\"></span></a><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; text-decoration:none\"><img border=\"0\" width=\"24\" height=\"24\" style=\"width:0.25in; height:0.25in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3229035&amp;ACTION=FILE\"></span></a><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"270\" valign=\"top\" style=\"width:202.5pt; border:none; border-left:solid rgb(61, 61, 63) 1pt; padding:0cm 0cm 0cm 15pt\">\n<p><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:black\">C/ Castanyer 29<br>\n08022 - Barcelona, Spain<br>\n</span><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">+34 932 377 066<br>\n<br>\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"color:rgb(155, 155, 155)\">www.browniespain.com</span></a>\n</span><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\">\n<p><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif\"><img border=\"0\" width=\"375\" height=\"100\" style=\"width:3.9062in; height:1.0416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3229036&amp;ACTION=FILE\"></span><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif\">&nbsp;&nbsp;&nbsp;&nbsp;\n &nbsp;</span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" valign=\"top\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"text-align:justify\"><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial\n y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos\n exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo\n su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:personal@browniespain.com\">personal@browniespain.com</a> Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos\n que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</span></p>\n</td>\n</tr>\n</tbody>\n</table>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt\">&nbsp;</span></p>\n</div>\n</blockquote>\n</div>\n<div style=\"border:solid rgb(156, 101, 0) 1pt; padding:2pt 2pt 2pt 2pt\">\n<p class=\"MsoNormal\" style=\"line-height:12pt; background:rgb(255, 235, 156)\"><span style=\"font-size:10pt; font-family:&quot;Calibri&quot;, sans-serif; color:rgb(156, 101, 0)\">ATENCIÓN:</span><span style=\"font-size:10pt; font-family:&quot;Calibri&quot;, sans-serif; color:black\"> Este correo electrónico\n se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.</span></p>\n</div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt\">&nbsp;</span></p>\n</div>\n</div>",
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