#18646 · RE: ERROR PEDIDOS ONLINE
ID interno: 10918000004899669
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
—
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
6/8/24, 19:23
Resuelto
—
Actualizado
28/8/24, 11:53
Asignado
Aug 8, 2024 01:53 PM
Respondido
Aug 28, 2024 01:53 PM
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Sergio Marqués
Descripción
De: La Coruña <lacoruna@browniespain.com>
Enviado el: martes, 06 de agosto de 2024 19:23
Para: La Coruña <lacoruna@browniespain.com>
CC: Maria Perez <maria.perez@browniespain.com>
Asunto: RE: ERROR PEDIDOS ONLINE
Añadimos otros dos pedidos que no podemos sacar por el mismo problema:
-C00387339 Vanessa A
-C00389845 Anabel del Rio
De: La Coruña
Enviado el: martes, 06 de agosto de 2024 18:27
Para: Soporte <soporte@browniespain.com>
CC: Maria Perez (maria.perez@browniespain.com) <maria.perez@browniespain.com>
Asunto: ERROR PEDIDOS ONLINE
Buenas tardes,
Estamos teniendo problemas para realizar la recogida de los pedidos online. Tanto en el pedido C00387518 como con el pedido C00390517 al realizar la recogida nos salta la ventana emergente que os adjunto en la imagen.
¿nos podéis sacar la recogida?
Gracias!
Resolución
solicitud duplicada
JSON crudo (detalle completo)
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"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_8929456967725171448_parse_5876481247767451987\">\n<div class=\"x_318598716WordSection1\">\n<p class=\"MsoNormal\"><span> </span></p>\n<p class=\"MsoNormal\"><span> </span></p>\n<div>\n<div style=\"border:none; border-top:solid rgb(225, 225, 225) 1pt; padding:3pt 0cm 0cm 0cm\">\n<p class=\"MsoNormal\"><b><span style=\"\">De:</span></b><span style=\"\"> La Coruña <lacoruna@browniespain.com>\n<br>\n<b>Enviado el:</b> martes, 06 de agosto de 2024 19:23<br>\n<b>Para:</b> La Coruña <lacoruna@browniespain.com><br>\n<b>CC:</b> Maria Perez <maria.perez@browniespain.com><br>\n<b>Asunto:</b> RE: ERROR PEDIDOS ONLINE</span></p>\n</div>\n</div>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"><span>Añadimos otros dos pedidos que no podemos sacar por el mismo problema:\n</span></p>\n<p class=\"MsoNormal\"><span>-C00387339 Vanessa A</span></p>\n<p class=\"MsoNormal\"><span>-C00389845 Anabel del Rio </span></p>\n<p class=\"MsoNormal\"><span> </span></p>\n<div>\n<div style=\"border:none; border-top:solid rgb(225, 225, 225) 1pt; padding:3pt 0cm 0cm 0cm\">\n<p class=\"MsoNormal\"><b><span style=\"\">De:</span></b><span style=\"\"> La Coruña\n<br>\n<b>Enviado el:</b> martes, 06 de agosto de 2024 18:27<br>\n<b>Para:</b> Soporte <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:soporte@browniespain.com\">soporte@browniespain.com</a>><br>\n<b>CC:</b> Maria Perez (<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:maria.perez@browniespain.com\">maria.perez@browniespain.com</a>) <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:maria.perez@browniespain.com\">maria.perez@browniespain.com</a>><br>\n<b>Asunto:</b> ERROR PEDIDOS ONLINE</span></p>\n</div>\n</div>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Buenas tardes, </p>\n<p class=\"MsoNormal\">Estamos teniendo problemas para realizar la recogida de los pedidos online. Tanto en el pedido C00387518 como con el pedido C00390517 al realizar la recogida nos salta la ventana emergente que os adjunto en la imagen.</p>\n<p class=\"MsoNormal\">¿nos podéis sacar la recogida? </p>\n<p class=\"MsoNormal\">Gracias! </p>\n<p class=\"MsoNormal\"><span style=\"\"><img border=\"0\" width=\"558\" height=\"419\" style=\"width:5.8125in; height:4.3645in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3202671&ACTION=FILE\"></span></p>\n</div>\n</div>",
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