#18553 · EXT: Proteja sus datos con total fiabilidad con las nuevas funciones de seguridad mejoradas
ID interno: 10918000004872573
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
—
Grupo
—
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
—
Departamento
—
Request Type
Incidencia
Creado
2/8/24, 14:07
Resuelto
—
Actualizado
5/8/24, 6:14
Asignado
—
Respondido
Aug 5, 2024 08:14 AM
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: — sin asignar —
Descripción
|
Resolución
JSON crudo (detalle completo)
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"description": "\n\n\n\n\n\n\n<div id=\"x_1308867911myBody\" class=\"zm_1882319628882088552_parse_3047344747460121847\">\n<table id=\"x_1308867911myContent\" width=\"100%\" cellpadding=\"0\" cellspacing=\"0\" border=\"0\">\n<tbody>\n<tr>\n<td class=\"x_1308867911mktoContainer\" id=\"x_1308867911template-wrapper\">\n<table class=\"x_1308867911mktoModule\" id=\"x_1308867911hello-module\" width=\"100%\" cellpadding=\"0\" cellspacing=\"0\" border=\"0\">\n<tbody>\n<tr>\n<td align=\"left\" class=\"x_1308867911mktoText\" id=\"x_1308867911hello-element\" style=\"font-family:Calibri, Sans-Serif; font-family:Calibri, Calibri, Sans-Serif; font-size:11pt; color:windowtext\">\n<p class=\"x_1308867911paragraph\">Hola:</p>\n</td>\n</tr>\n<tr>\n<td height=\"24\" style=\"height:24px\" class=\"x_1308867911mktEditable\" id=\"x_1308867911anti-bot-clicker-hello-element\">\n<div style=\"margin:0\"><a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_1308867911mktNoTrack\" href=\"https://go.veeam.com/5-techs-data-recovery\" style=\"outline:0; text-decoration:none\"><img style=\"display:block\" src=\"https://go.veeam.com/rs/veeam/images/indent.gif\" border=\"0\" alt=\"\" width=\"1\" height=\"1\"></a>\n</div>\n<div style=\"margin:0; padding:0; line-height:1px\"><img src=\"https://go.veeam.com/rs/veeam/images/indent.gif\" border=\"0\" width=\"1\" height=\"1\" style=\"display:block\" alt=\"\">\n</div>\n</td>\n</tr>\n</tbody>\n</table>\n<table class=\"x_1308867911mktoModule\" id=\"x_1308867911paragraph-module\" width=\"100%\" cellpadding=\"0\" cellspacing=\"0\" border=\"0\">\n<tbody>\n<tr>\n<td align=\"left\" class=\"x_1308867911mktoText\" id=\"x_1308867911paragraph-element\" style=\"font-family:Calibri, Sans-Serif; font-family:Calibri, Calibri, Sans-Serif; font-size:11pt; color:windowtext\">\n<p class=\"x_1308867911paragraph\">Disfrute de esta breve demostración en la que se destacan algunas de las características de seguridad mejoradas de Veeam Data Platform.</p>\n</td>\n</tr>\n<tr>\n<td height=\"24\" style=\"height:24px\">\n<div style=\"margin:0; padding:0; line-height:1px\"><img src=\"https://go.veeam.com/rs/veeam/images/indent.gif\" border=\"0\" width=\"1\" height=\"1\" style=\"display:block\" alt=\"\">\n</div>\n</td>\n</tr>\n</tbody>\n</table>\n<table class=\"x_1308867911mktoModule\" id=\"x_1308867911paragraph-module1ea535a1-54a5-4cc7-9124-26519834662b\" width=\"100%\" cellpadding=\"0\" cellspacing=\"0\" border=\"0\">\n<tbody>\n<tr>\n<td align=\"left\" class=\"x_1308867911mktoText\" id=\"x_1308867911paragraph-element7d56630c-0351-4744-98b0-81b9aba34bbe\" style=\"font-family:Calibri, Sans-Serif; font-family:Calibri, Calibri, Sans-Serif; font-size:11pt; color:windowtext\">\n<p class=\"x_1308867911paragraph\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://link.veeam.com/dc/EzDVpmEqw2ljfPECXjTAxZV9M0_4meuLo--ZlMl2BzF9gQzxPxPRfvxhMquDXYw9ePuhH62TbJpDdFfIiSUN9BWiO78tNLCUuVDuZ58y-Pb5hTR5_-OwHWQ3UpeV8x69w0OS-lZmDqTd5Fk3wxV3aqBblGDSHUGKO6GktYqn2VX_q804IkCvhb7FbI1C9KOp3uRxluaTGVRDIw48MkaXhk98BrbDu6ywLtRt8-R99aysIlunbUe65qiyKxdt-JYWMTkOoRYLzfLeZ6Xi6Rch9dEYtdRUkdkolrXHR5eFTUk=/ODcwLUxCRy0zMTIAAAGUsmGB2NbG44WIr-fHD88BGC81GwCcuwBaNT2FwwWp2WxuEYSc0X0aVYkqp6pSVM4nPXRo7-w=\" class=\"x_1308867911link\">En\n este demostración del producto </a>(en inglés), aprenderá cómo:</p>\n</td>\n</tr>\n<tr>\n<td height=\"24\" style=\"height:24px\">\n<div style=\"margin:0; padding:0; line-height:1px\"><img src=\"https://go.veeam.com/rs/veeam/images/indent.gif\" border=\"0\" width=\"1\" height=\"1\" style=\"display:block\" alt=\"\">\n</div>\n</td>\n</tr>\n</tbody>\n</table>\n<table class=\"x_1308867911mktoModule\" id=\"x_1308867911bullets-module\" width=\"100%\" cellpadding=\"0\" cellspacing=\"0\" border=\"0\">\n<tbody>\n<tr>\n<td align=\"left\" class=\"x_1308867911mktoText\" id=\"x_1308867911bullets-element\" style=\"font-family:Calibri, Sans-Serif; font-family:Calibri, Calibri, Sans-Serif; font-size:11pt; color:windowtext\">\n<ul style=\"margin-top:0; margin-bottom:0; padding-top:0; padding-bottom:0\">\n<li style=\"margin-bottom:5px\">\n<p class=\"x_1308867911paragraph\" style=\"font-size:11pt\">Proteger sus datos con total fiabilidad: Explorar las actualizaciones de seguridad de la infraestructura de backup</p>\n</li><li style=\"margin-bottom:5px\">\n<p class=\"x_1308867911paragraph\" style=\"font-size:11pt\">Identificar al instante las amenazas de ransomware con el nuevo detector de ransomware en línea</p>\n</li><li style=\"margin-bottom:5px\">\n<p class=\"x_1308867911paragraph\" style=\"font-size:11pt\">Conseguir visibilidad con el sistema de informes y reconocimiento de amenazas en todo el sistema</p>\n</li><li style=\"margin-bottom:5px\">\n<p class=\"x_1308867911paragraph\" style=\"font-size:11pt\">Asegurarse de que sus restauraciones estén libres de malware</p>\n</li><li style=\"margin-bottom:5px\">\n<p class=\"x_1308867911paragraph\" style=\"font-size:11pt\">¡Y mucho más!</p>\n</li></ul>\n</td>\n</tr>\n<tr>\n<td height=\"24\" style=\"height:24px\">\n<div style=\"margin:0; padding:0; line-height:1px\"><img src=\"https://go.veeam.com/rs/veeam/images/indent.gif\" border=\"0\" width=\"1\" height=\"1\" style=\"display:block\" alt=\"\">\n</div>\n</td>\n</tr>\n</tbody>\n</table>\n<table class=\"x_1308867911mktoModule\" id=\"x_1308867911cta-btn-module\" width=\"100%\" cellpadding=\"0\" cellspacing=\"0\" border=\"0\">\n<tbody>\n<tr>\n<td align=\"left\">\n<table border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td height=\"8\" style=\"height:8px; line-height:8px\">\n<div style=\"margin:0; padding:0; line-height:1px\"><img src=\"https://go.veeam.com/rs/veeam/images/indent.gif\" border=\"0\" width=\"1\" height=\"1\" style=\"display:block\" alt=\"\">\n</div>\n</td>\n</tr>\n<tr>\n<td align=\"left\">\n<table class=\"x_1308867911align_center\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td class=\"x_1308867911btn_bgr x_1308867911cta x_1308867911False\" style=\"padding:7.5pt 16.5pt; background:rgb(55, 0, 255); border:1.5pt solid rgb(55, 0, 255); 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line-height:1px\"><img style=\"display:block\" src=\"https://go.veeam.com/rs/veeam/images/indent.gif\" border=\"0\" alt=\"\" width=\"1\" height=\"1\">\n</div>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n<table class=\"x_1308867911mktoModule\" id=\"x_1308867911signature-module\" width=\"100%\" cellpadding=\"0\" cellspacing=\"0\" border=\"0\">\n<tbody>\n<tr>\n<td align=\"left\" class=\"x_1308867911mktoText\" id=\"x_1308867911signature-element\" style=\"font-family:Calibri, Sans-Serif; font-family:Calibri, Calibri, Sans-Serif; font-size:11pt; color:windowtext\">\n<p class=\"x_1308867911paragraph\">Gracias,<br>\nJaney Maude<br>\nIngeniera de sistemas interna<br>\nVeeam Software</p>\n</td>\n</tr>\n<tr>\n<td height=\"24\" style=\"height:24px\">\n<div style=\"margin:0; padding:0; line-height:1px\"><img src=\"https://go.veeam.com/rs/veeam/images/indent.gif\" border=\"0\" width=\"1\" height=\"1\" style=\"display:block\" alt=\"\">\n</div>\n</td>\n</tr>\n</tbody>\n</table>\n<table class=\"x_1308867911mktoModule\" id=\"x_1308867911logo-module\" width=\"100%\" cellpadding=\"0\" cellspacing=\"0\" border=\"0\">\n<tbody>\n<tr>\n<td align=\"left\" class=\"x_1308867911mktoText\" id=\"x_1308867911logo-element\" style=\"font-family:Calibri, Sans-Serif; 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font-family:Calibri, Calibri, Sans-Serif; font-size:7.5pt; color:windowtext\">\n<p style=\"margin:5px 0; font-family:Arial, Sans-Serif; font-size:7.5pt; color:windowtext\">\nVeeam respeta su privacidad. Revise nuestra <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://link.veeam.com/dc/EzDVpmEqw2ljfPECXjTAxaCX8rk9sbaYsm65SaG_Q5_Hyn_aWARphO3kIs6TM_4chPvJD2eqM07ylbqXkJeKGz-7DY8X-24K5VPC3Q-O03nEV5h9-YS-6x9yMrbUSyRI2eLJM1fSb3ZwgqeD9ly0dKM6RgaKuQ65ors_D1RhaDI=/ODcwLUxCRy0zMTIAAAGUsmGB2NbG44WIr-fHD88BGC81GwCcuwBaNT2FwwWp2WxuEYSc0X0aVYkqp6pSVM4nPXRo7-w=\">\nDeclaración de privacidad</a> online. </p>\n<p style=\"margin:3px 0; font-family:Arial, Sans-Serif; font-size:7.5pt; color:windowtext\">\nCambie sus <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_1308867911mktNoTrack\" href=\"https://go.veeam.com/subscription-preferences?utm_source=link.veeam.com&utm_medium=email&utm_campaign=campaign_sunscription&mkt_tok=ODcwLUxCRy0zMTIAAAGUsmGB2RyxcrZNoQJJbcy65_Ttek7iEkUnURD6up6dcrqRllEktVa6sfMcinONt2IDVyANC7nFp3IZQ7UhhkTL4uSlHE64s79oMVcAIGym_hWtcvmYLL8&DynamicEmail=soporte@browniespain.com#es\">\npreferencias de suscripción</a> o <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_1308867911mktNoTrack\" href=\"https://go.veeam.com/unsubscribe?utm_source=link.veeam.com&utm_medium=email&utm_campaign=campaign_unsubscribe&mkt_tok=ODcwLUxCRy0zMTIAAAGUsmGB2RyxcrZNoQJJbcy65_Ttek7iEkUnURD6up6dcrqRllEktVa6sfMcinONt2IDVyANC7nFp3IZQ7UhhkTL4uSlHE64s79oMVcAIGym_hWtcvmYLL8&DynamicEmail=soporte@browniespain.com#es\">\nanule la suscripción</a> a las comunicaciones de Veeam. </p>\n</td>\n</tr>\n<tr>\n<td height=\"1\" style=\"height:1px; line-height:1px\"></td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n<table border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td height=\"1\" style=\"height:1px; line-height:1px\" class=\"x_1308867911mktEditable\" id=\"x_1308867911anti-bot-clicker-footer-element\">\n<div style=\"margin:0\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://link.veeam.com/ODcwLUxCRy0zMTIAAAGUsmGB2FEqSE6sdDDxoqB7UU5o0b9cokvHWdJB6WEsLmQrZSoVupldSsXr2QQNRNoVW6Gz1Go=\" style=\"outline:0; text-decoration:none\"><img style=\"display:block\" src=\"https://go.veeam.com/rs/veeam/images/indent.gif\" border=\"0\" alt=\"\" width=\"1\" height=\"1\"></a>\n</div>\n</td>\n</tr>\n</tbody>\n</table>\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://link.veeam.com/ODcwLUxCRy0zMTIAAAGUsmGB2MFfB1XEmw5ZSUGoplNyWNOdIIAHDCujwKa9kj5I19fwcbOXUkYVYx98PqiXF40DWSU=\"></a><img src=\"https://link.veeam.com/trk?t=1&mid=ODcwLUxCRy0zMTIAAAGUsmGB2YQ3SYrd6A0GPgkwGvJGqEK-QkOXq8ssd_m_dJFwTvBtieBZjlD02Xl6CWQjPNME6VdiAHi5hobb6FYkBgNcNax_Vbw1skh24zQ_uJ1fWg5bM5U_hpM24jXPPtcLUlIclnmATQnsatbiA-Rzpxbm5sEfV9LL\" width=\"1\" height=\"1\" style=\"display:none !important\" alt=\"\">\n \n<p></p>\n<div style=\"background-color:rgb(255, 235, 156); width:100%; border-style:solid; border-color:rgb(156, 101, 0); border-width:1pt; padding:2pt; font-size:10pt; line-height:12pt; font-family:"Calibri"; color:Black; text-align:left\">\n<span style=\"color:rgb(156, 101, 0)\">ATENCIÓN:</span> Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.</div>\n<br>\n<p></p>\n </div>",
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