#17812 · RE: MERCANCIA
ID interno: 10918000004684199
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Recepción de Mercancía
Tipo
Incidencia
Canal
CAU
SLA
—
Grupo
Brownie (Tiendas)
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
—
Request Type
Incidencia
Creado
10/7/24, 10:14
Resuelto
—
Actualizado
18/7/24, 12:47
Asignado
Jul 15, 2024 09:47 AM
Respondido
—
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Sergio Marqués
Descripción
Hola,
Atte.,
|
Daniel Marc Ballart Gasulla |
C/ Castanyer 29 |
|
|
|
De: Zaragoza <zaragoza@browniespain.com>
Enviado el: miércoles, 10 de julio de 2024 12:04
Para: Logistica <logistica@browniespain.com>
Asunto: MERCANCIA
Buenos días!
Hemos recibido una caja esta mañana con mercancía pero sin la hoja de los pt dentro únicamente tenia las pegatinas de fuera de la caja que adjunto en las imágenes. Hemos recepcionado la mercancía sin asociarla a ningún albarán ya que no coincidía con ninguno de los que tenemos cargados, os pongo las referencias y las cantidades de lo que hemos recibido en la caja:
W25-0714-013-103: 3(XXS-XS)
2(S-M)
TOTAL: 5
S24-0643-003-500: 1(U)
TOTAL: 1
S24-0419-034-718: 7(U)
TOTAL: 7
S24-0643-001-400: 5(U)
TOTAL: 5
W24-0373-015-600: 2(U)
TOTAL: 2
W25-0254-005-103: 1(XS)
1(S)
5(M)
TOTAL: 7
Si nos podéis indicar como proceder, si debemos hacer algo mas o enviaros mas información.
Gracias! Un saludo.
De: Ada M <adamelerbasterra1@gmail.com>
Enviado el: miércoles, 10 de julio de 2024 11:31
Para: Zaragoza <zaragoza@browniespain.com>
Asunto: EXT:
ATENCIÓN: Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.
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"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_1100412479626501001_parse_3106471538818950460\">\n<div class=\"x_415165380WordSection1\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos", sans-serif\">Hola,</span></p>\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos", sans-serif\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos", sans-serif\">+<a target=\"_blank\" rel=\"noopener noreferrer\" id=\"x_415165380OWAAM0165747A861A40AA86740D866A41E3AE\" href=\"mailto:soporte@browniespain.com\"><span style=\"font-family:"Aptos", sans-serif; text-decoration:none\">@Soporte</span></a></span></p>\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos", sans-serif\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos", sans-serif\">Atte.,</span></p>\n<div>\n<p style=\"margin-top:0cm\"><span style=\"font-size:10pt; font-family:"Arial", sans-serif\"> </span></p>\n<p style=\"margin-top:0cm\"><span style=\"font-size:10pt; font-family:"Arial", sans-serif\"> </span></p>\n<table class=\"x_415165380MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"width:375pt\">\n<tbody>\n<tr>\n<td width=\"230\" valign=\"top\" style=\"width:172.5pt; padding:0cm 0cm 0cm 0cm\">\n<p><strong><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\">Daniel Marc Ballart Gasulla</span></strong><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"><br>\n</span><span style=\"font-size:8pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\">Logistics Coordinator</span><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"><br>\n<br>\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"19\" height=\"19\" style=\"width:0.1944in; height:0.1944in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3082928&ACTION=FILE\"></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"19\" height=\"19\" style=\"width:0.1944in; height:0.1944in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3082929&ACTION=FILE\"></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"19\" height=\"19\" style=\"width:0.1944in; height:0.1944in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3082930&ACTION=FILE\"></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:blue; background:white; text-decoration:none\"><img border=\"0\" width=\"19\" height=\"19\" style=\"width:0.1944in; height:0.1944in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3082931&ACTION=FILE\"></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"270\" valign=\"top\" style=\"width:202.5pt; border:none; border-left:solid rgb(61, 61, 63) 1pt; padding:0cm 0cm 0cm 15pt\">\n<p><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\">C/ Castanyer 29<br>\n08022 - Barcelona, Spain<br>\n+34 932 377 066<br>\n+34 <a target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color:rgb(61, 61, 63)\">669 34 30 18</span></a><br>\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"color:rgb(155, 155, 155)\">www.browniespain.com</span></a>\n</span><span style=\"font-size:9pt; font-family:"Arial", sans-serif\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\"></td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" valign=\"top\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"text-align:justify\"><span style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\"><img border=\"0\" width=\"375\" height=\"100\" style=\"width:3.9097in; height:1.0416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3082932&ACTION=FILE\" alt=\"02_calella-FIRMA CORPORATIVA MAIL.jpg\"><br>\n<br>\nLa información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos\n han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión,\n portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com\n Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación,\n distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</span></p>\n</td>\n</tr>\n</tbody>\n</table>\n</div>\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos", sans-serif\"> </span></p>\n<div>\n<div style=\"border:none; border-top:solid rgb(225, 225, 225) 1pt; padding:3pt 0cm 0cm 0cm\">\n<p class=\"MsoNormal\"><b>De:</b> Zaragoza <zaragoza@browniespain.com> <br>\n<b>Enviado el:</b> miércoles, 10 de julio de 2024 12:04<br>\n<b>Para:</b> Logistica <logistica@browniespain.com><br>\n<b>Asunto:</b> MERCANCIA</p>\n</div>\n</div>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"><span style=\"\">Buenos días!</span></p>\n<p class=\"MsoNormal\"><span style=\"\">Hemos recibido una caja esta mañana con mercancía pero sin la hoja de los pt dentro únicamente tenia las pegatinas de fuera de la caja que adjunto en las imágenes. Hemos recepcionado la mercancía\n sin asociarla a ningún albarán ya que no coincidía con ninguno de los que tenemos cargados, os pongo las referencias y las cantidades de lo que hemos recibido en la caja:</span></p>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"\">W25-0714-013-103: 3(XXS-XS)</span></p>\n<p class=\"MsoNormal\"><span style=\"\"> 2(S-M)</span></p>\n<p class=\"MsoNormal\"><span style=\"\">TOTAL: 5</span></p>\n<p class=\"MsoNormal\"><span style=\"\">S24-0643-003-500: 1(U)</span></p>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"\">TOTAL: 1</span></p>\n<p class=\"MsoNormal\"><span style=\"\">S24-0419-034-718: 7(U)</span></p>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"\">TOTAL: 7</span></p>\n<p class=\"MsoNormal\"><span style=\"\">S24-0643-001-400: 5(U)</span></p>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"\">TOTAL: 5</span></p>\n<p class=\"MsoNormal\"><span style=\"\">W24-0373-015-600: 2(U)</span></p>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"\">TOTAL: 2</span></p>\n<p class=\"MsoNormal\"><span style=\"\">W25-0254-005-103: 1(XS)</span></p>\n<p class=\"MsoNormal\"><span style=\"\"> 1(S)</span></p>\n<p class=\"MsoNormal\"><span style=\"\"> 5(M)</span></p>\n<p class=\"MsoNormal\"><span style=\"\">TOTAL: 7</span></p>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"\">Si nos podéis indicar como proceder, si debemos hacer algo mas o enviaros mas información.\n</span></p>\n<p class=\"MsoNormal\"><span style=\"\">Gracias! Un saludo.</span></p>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<div>\n<div style=\"border:none; border-top:solid rgb(225, 225, 225) 1pt; padding:3pt 0cm 0cm 0cm\">\n<p class=\"MsoNormal\"><b>De:</b> Ada M <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:adamelerbasterra1@gmail.com\">adamelerbasterra1@gmail.com</a>>\n<br>\n<b>Enviado el:</b> miércoles, 10 de julio de 2024 11:31<br>\n<b>Para:</b> Zaragoza <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:zaragoza@browniespain.com\">zaragoza@browniespain.com</a>><br>\n<b>Asunto:</b> EXT: </p>\n</div>\n</div>\n<p class=\"MsoNormal\"> </p>\n<div>\n<p class=\"MsoNormal\"><img border=\"0\" width=\"4032\" height=\"3024\" style=\"width:42in; height:31.5in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3082933&ACTION=FILE\"></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><img border=\"0\" width=\"4032\" height=\"3024\" style=\"width:42in; height:31.5in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3082934&ACTION=FILE\"></p>\n</div>\n<div style=\"border:solid rgb(156, 101, 0) 1pt; padding:2pt 2pt 2pt 2pt\">\n<p class=\"MsoNormal\" style=\"line-height:12pt; background:rgb(255, 235, 156)\"><span style=\"font-size:10pt; color:rgb(156, 101, 0)\">ATENCIÓN:</span><span style=\"font-size:10pt; color:black\"> Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces\n ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.</span></p>\n</div>\n<p class=\"MsoNormal\"> </p>\n</div>\n</div>",
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