#17277 · ERROR EN LA CONFIGURACIÓN VENTA ONLINE ALMACEN INTERNACIONAL M007252
ID interno: 10918000004518037
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Business Central
Subcategoría
Intercambio ficheros OL
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte HQ
Grupo
Brownie (HQ)
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Administración
Request Type
Incidencia
Creado
21/6/24, 8:13
Resuelto
—
Actualizado
19/3/26, 15:40
Asignado
Jun 25, 2024 09:47 AM
Respondido
Sep 20, 2024 11:07 AM
Completado
—
First resp. due
Jun 24, 2024 10:13 AM
Due by
Jun 25, 2024 10:13 AM
Tiempo de resolución
—
Overdue
SíFirst resp. overdue
SíEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Piero Belletich
Descripción
Buenos dias,
La venta del almacén M007252 online internacional no esta configurada correctamente, ya que genera IVA repercutido cuando deberia ser una exportación:
|
506615 |
IVA |
B-GRAL |
45426 |
FV0217223 |
Factura |
Venta |
-37,93 |
21 |
0 |
-7,97 |
Normal |
CL002 |
No |
Sí |
508520 |
E - General |
#N/D |
¿Lo podemos revisar por favor?
Gracias,
|
Maite San Cristobal |
C/ Castanyer 29 |
|
|
|
JSON crudo (detalle completo)
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"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_9107428599819981196_parse_3218127779537469180\">\n<div class=\"x_1667963077WordSection1\">\n<p class=\"MsoNormal\">Buenos dias, </p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">La venta del almacén M007252 online internacional no esta configurada correctamente, ya que genera IVA repercutido cuando deberia ser una exportación:\n</p>\n<p class=\"MsoNormal\"> </p>\n<table class=\"x_1667963077MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"1600\" style=\"width:1200pt; border-collapse:collapse\">\n<tbody>\n<tr style=\"height:14.5pt\">\n<td width=\"80\" nowrap valign=\"bottom\" style=\"width:60pt; padding:0cm 3.5pt 0cm 3.5pt; height:14.5pt\">\n<p class=\"MsoNormal\" align=\"right\" style=\"text-align:right\"><span style=\"font-family:"Aptos Narrow", sans-serif\">506615</span></p>\n</td>\n<td width=\"80\" nowrap valign=\"bottom\" style=\"width:60pt; padding:0cm 3.5pt 0cm 3.5pt; height:14.5pt\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos Narrow", sans-serif\">IVA</span></p>\n</td>\n<td width=\"80\" nowrap valign=\"bottom\" style=\"width:60pt; padding:0cm 3.5pt 0cm 3.5pt; height:14.5pt\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos Narrow", sans-serif\">B-GRAL</span></p>\n</td>\n<td width=\"80\" nowrap valign=\"bottom\" style=\"width:60pt; padding:0cm 3.5pt 0cm 3.5pt; height:14.5pt\">\n<p class=\"MsoNormal\" align=\"right\" style=\"text-align:right\"><span style=\"font-family:"Aptos Narrow", sans-serif\">45426</span></p>\n</td>\n<td width=\"80\" nowrap valign=\"bottom\" style=\"width:60pt; padding:0cm 3.5pt 0cm 3.5pt; height:14.5pt\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos Narrow", sans-serif\">FV0217223</span></p>\n</td>\n<td width=\"80\" nowrap valign=\"bottom\" style=\"width:60pt; padding:0cm 3.5pt 0cm 3.5pt; height:14.5pt\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos Narrow", sans-serif\">Factura</span></p>\n</td>\n<td width=\"80\" nowrap valign=\"bottom\" style=\"width:60pt; padding:0cm 3.5pt 0cm 3.5pt; height:14.5pt\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos Narrow", sans-serif\">Venta</span></p>\n</td>\n<td width=\"80\" nowrap valign=\"bottom\" style=\"width:60pt; padding:0cm 3.5pt 0cm 3.5pt; height:14.5pt\">\n<p class=\"MsoNormal\" align=\"right\" style=\"text-align:right\"><span style=\"font-family:"Aptos Narrow", sans-serif\">-37,93</span></p>\n</td>\n<td width=\"80\" nowrap valign=\"bottom\" style=\"width:60pt; padding:0cm 3.5pt 0cm 3.5pt; height:14.5pt\">\n<p class=\"MsoNormal\" align=\"right\" style=\"text-align:right\"><span style=\"font-family:"Aptos Narrow", sans-serif\">21</span></p>\n</td>\n<td width=\"80\" nowrap valign=\"bottom\" style=\"width:60pt; padding:0cm 3.5pt 0cm 3.5pt; height:14.5pt\">\n<p class=\"MsoNormal\" align=\"right\" style=\"text-align:right\"><span style=\"font-family:"Aptos Narrow", sans-serif\">0</span></p>\n</td>\n<td width=\"80\" nowrap valign=\"bottom\" style=\"width:60pt; padding:0cm 3.5pt 0cm 3.5pt; height:14.5pt\">\n<p class=\"MsoNormal\" align=\"right\" style=\"text-align:right\"><span style=\"font-family:"Aptos Narrow", sans-serif\">-7,97</span></p>\n</td>\n<td width=\"80\" nowrap valign=\"bottom\" style=\"width:60pt; padding:0cm 3.5pt 0cm 3.5pt; height:14.5pt\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos Narrow", sans-serif\">Normal</span></p>\n</td>\n<td width=\"80\" nowrap valign=\"bottom\" style=\"width:60pt; padding:0cm 3.5pt 0cm 3.5pt; height:14.5pt\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos Narrow", sans-serif\">CL002</span></p>\n</td>\n<td width=\"80\" nowrap valign=\"bottom\" style=\"width:60pt; padding:0cm 3.5pt 0cm 3.5pt; height:14.5pt\">\n</td>\n<td width=\"80\" nowrap valign=\"bottom\" style=\"width:60pt; padding:0cm 3.5pt 0cm 3.5pt; height:14.5pt\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos Narrow", sans-serif\">No</span></p>\n</td>\n<td width=\"80\" nowrap valign=\"bottom\" style=\"width:60pt; padding:0cm 3.5pt 0cm 3.5pt; height:14.5pt\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos Narrow", sans-serif\">Sí</span></p>\n</td>\n<td width=\"80\" nowrap valign=\"bottom\" style=\"width:60pt; padding:0cm 3.5pt 0cm 3.5pt; height:14.5pt\">\n<p class=\"MsoNormal\" align=\"right\" style=\"text-align:right\"><span style=\"font-family:"Aptos Narrow", sans-serif\">508520</span></p>\n</td>\n<td width=\"80\" nowrap valign=\"bottom\" style=\"width:60pt; padding:0cm 3.5pt 0cm 3.5pt; height:14.5pt\">\n</td>\n<td width=\"80\" nowrap valign=\"bottom\" style=\"width:60pt; padding:0cm 3.5pt 0cm 3.5pt; height:14.5pt\">\n<p class=\"MsoNormal\"><span style=\"font-family:"Aptos Narrow", sans-serif\">E - General</span></p>\n</td>\n<td width=\"80\" nowrap valign=\"bottom\" style=\"width:60pt; padding:0cm 3.5pt 0cm 3.5pt; height:14.5pt\">\n<p class=\"MsoNormal\" align=\"center\" style=\"text-align:center\"><span style=\"font-family:"Aptos Narrow", sans-serif\">#N/D</span></p>\n</td>\n</tr>\n</tbody>\n</table>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">¿Lo podemos revisar por favor?</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Gracias, </p>\n<p class=\"MsoNormal\"> </p>\n<p style=\"margin-top:0cm\"><span style=\"font-size:10pt; font-family:"Arial", sans-serif\"> </span></p>\n<p style=\"margin-top:0cm\"><span style=\"font-size:10pt; font-family:"Arial", sans-serif\"> </span></p>\n<table class=\"x_1667963077MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"width:375pt\">\n<tbody>\n<tr>\n<td width=\"230\" valign=\"top\" style=\"width:172.5pt; padding:0cm 0cm 0cm 0cm\">\n<p><strong><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\">Maite San Cristobal</span></strong><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"><br>\n</span><span style=\"font-size:8pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\">Administration</span><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"><br>\n<br>\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3002024&ACTION=FILE\"></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3002025&ACTION=FILE\"></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3002026&ACTION=FILE\"></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:blue; background:white; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3002027&ACTION=FILE\"></span></a><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"270\" valign=\"top\" style=\"width:202.5pt; border:none; border-left:solid rgb(61, 61, 63) 1pt; padding:0cm 0cm 0cm 15pt\">\n<p><span style=\"font-size:9pt; font-family:"Arial", sans-serif; color:rgb(61, 61, 63)\">C/ Castanyer 29<br>\n08022 - Barcelona, Spain<br>\n+34 932 377 066<br>\n<br>\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"color:rgb(155, 155, 155)\">www.browniespain.com</span></a>\n</span><span style=\"font-size:9pt; font-family:"Arial", sans-serif\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\"></td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" valign=\"top\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"text-align:justify\"><span style=\"font-size:6pt; font-family:"Arial", sans-serif; color:rgb(186, 186, 186)\"><img border=\"0\" width=\"375\" height=\"100\" style=\"width:3.9097in; height:1.0416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=3002028&ACTION=FILE\" alt=\"01_cadaques-FIRMA CORPORATIVA MAIL.jpg\"><br>\n<br>\nLa información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos\n han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión,\n portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com\n Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación,\n distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</span></p>\n</td>\n</tr>\n</tbody>\n</table>\n<p class=\"MsoNormal\"> </p>\n</div>\n</div>",
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